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Debt Collection Jobs in Alberta (NOW HIRING)

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Debt Collection information

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$9

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$81

How much do debt collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for debt collection in Alberta is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What job categories do people searching Debt Collection jobs in Alberta look for? The top searched job categories for Debt Collection jobs in Alberta are:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Alberta as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $42,648 per year, or $20.5 per hour.

Manager Account Receivable and Billing

Norton Rose Fulbright

Calgary, AB • Hybrid

CA$111K - CA$137K/yr

Full-time

Re-posted 20 days ago

Job description

4 days a week in office - please note that this position can also be filled in any of our offices across Canada

A strategic role at the heart of Canada's financial performance.
As Manager Billing and Accounts Receivable, you will play a pivotal role in overseeing billing operations, leading team leaders, optimizing key processes, and driving best practices at the core of our financial operations.

You will be focusing on:

  • Effectively support, manage and delegate work to the Team Leaders in each region while managing priorities and ensuring all key activities are delivered within set time frames.

  • Develop relationships and meet regularly with key stakeholders across all practice areas.

  • Ensure billing accuracy and efficient collection process, i.e. ensuring targets and provisions to ensure debt is collected on time.

  • Ensure quality assurance and quality control of processing performed in all cities.

  • Analyze and manage complex billing transactions.

  • Review policies and procedures and recommend improvements for the firm's efficiency.

  • Ongoing improvement of processes to enhance quality and efficiency of invoice to cash cycle thereby reducing investment in WIP and AR, and drive best practices.

  • Work cooperatively and jointly with billing lawyers and assistants to ensure high quality and seamless client service.

  • Demonstrate continuous efforts to improve operations; decrease turnaround times; streamline work processes.

  • Communicate procedure changes and improvements to billing lawyers, assistants and to the billing team.

  • Ensure that processes are consistently in adherence to the firm's accounting policies and procedures, and complies with tax authorities, external regulations and standards in all offices such as "Barreau du Quebec", "Law Society of Alberta", LSO and LSBC.

  • Provide detailed and accurate reports as needed.

  • Support internal and external audit processes.

What you bring to the role:

  • Qualified accountant with a bachelor's degree or equivalent, coupled with 15 years or more of experience in Finance and Accounting.

  • Minimum of 5 years' managerial and/or supervisory experience.

  • Strong leadership abilities with demonstrated success in managing teams.

  • Previous experience in a legal or professional services environment would be considered an asset.

  • Excellent organizational skills with the ability to manage priorities and organize workload effectively to meet deadlines.

  • Methodical approach with a strong attention to detail and quality.

  • Occasional travel to other offices.

  • Bilingualism would be an asset

Why join our team:

  • Retirement savings plan with employer contribution

  • Benefit premiums paid by the firm

  • Telemedicine services

  • Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!

  • Training and development programs based on your interests and needs

The salary bands provided reflect the typical range for this role in the region indicated. We recognize that each candidate brings a unique set of experiences and skills, and final compensation will be thoughtfully determined based on individual qualifications and current market factors. Please note that salary will be discussed and negotiated during interview

Toronto: $111,600 - $137,800 Ottawa: $109,000 - $134,600 Vancouver: $109,000 - $134,600

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright.

If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

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Please note that this job posting is being advertised to fill an existing vacancy.

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