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Debt Collection Jobs in Alberta (NOW HIRING)

TELUS

Senior Performance Analyst

Edmonton, AB · On-site

... debt collection lawsuits. * Experience in process improvement, documentation, and financial reporting. * Experience working with SQL Advanced knowledge of English is required because you will most of ...

TELUS

Senior Performance Analyst

Calgary, AB · On-site

... debt collection lawsuits. * Experience in process improvement, documentation, and financial reporting. * Experience working with SQL Advanced knowledge of English is required because you will most of ...

BDO Canada

Insolvency Advisor

Edmonton, AB · On-site

Perform initial consultations to assess the debtor's situation and recommend appropriate options ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...

Finning

Director, Credit & Collections

Edmonton, AB · On-site

This role is responsible for ensuring timely and effective collection of accounts receivable, monitoring overall credit risk to maximize sales and minimize bad debt, and acts as a critical business ...

Finning

Director, Credit & Collections

Calgary, AB · On-site

This role is responsible for ensuring timely and effective collection of accounts receivable, monitoring overall credit risk to maximize sales and minimize bad debt, and acts as a critical business ...

Amd

Senior Staff Software Development Eng

Vancouver, BC · Hybrid

Provide code quality analyses and work with various teams to address technical debt. * Benchmark ... Automation of configuration environments, test execution and data collection. * Use of AI for rapid ...

Parkbridge

Community Manager

Medicine Hat, AB

... and debt in both the public and private markets. QuadReal invests directly through operating ... collection and ensure timely payment by tenants. Follow up on overdue payments and assist with ...

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Debt Collection information

See Alberta salary details

$9

$20

$81

How much do debt collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for debt collection in Alberta is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What job categories do people searching Debt Collection jobs in Alberta look for? The top searched job categories for Debt Collection jobs in Alberta are:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Alberta as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $42,648 per year, or $20.5 per hour.

Collections Coordinator

Regional Municipality of Wood Buffalo

Fort Mcmurray, AB

CA$480/wk

Full-time

Posted 13 days ago

Job description

Requisition ID: 4351
Affiliation: CUPE Municipal
Position Type: Temporary Full Time
Fixed Term Duration: Anticipated end date: November 29, 2027
Number of Openings: 1
Bi-weekly Working Hours: 70 hours bi-weekly
Shift/Work Schedule: Monday - Friday 
Department/ Branch: Corporate Services, Accounting Services
Job Location: Fort McMurray
Pay Level: PL9
Rate: $ 46.61
COLA: Bi-Weekly - $480
Re-Posted (dd/mm/yyyy): 25/07/2026
Closing Date (dd/mm/yyyy): 16/08/2026
Posting Type: Internal and External

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

ABOUT THE DEPARTMENT:

 

The Regional Municipality of Wood Buffalo (RMWB) is seeking a passionate and driven professional to join our Corporate Services Department -a cornerstone of our municipal operations. Keep the engine running-with excellence.

From IT and Accounting to Asset Management and Taxation, our Corporate Services Division supports the entire municipality. This division ensures we remain fiscally responsible, operationally efficient, and ready to meet tomorrow's challenges.

If you're ready to be part of a collaborative and forward-thinking organization where your skills make a difference, this is your space to grow.

 

 

GENERAL DESCRIPTION:

Under general supervision, the Collections Coordinator pursues the collection of all delinquent receivables and ensures that the pertinent bylaws, policies, and procedures are enforced with respect to payment.

RESPONSIBILITIES:

  • Contacts clients/customers who are delinquent in payment of RMWB accounts, including but not limited to Ambulance, Utilities, and General Trade. 
  • Collects payments of various purposes and accounts and attempts to secure payments within specific time frames.
  • Initiates action to disconnect utility services for non-payment of delinquent accounts and coordinates the restoring services upon payment.
  • Develops and maintains an extensive system collection files for follow-up.
  • Coordinates utility accounts being transferred to taxes.
  • Coordinates accounts sent to collection agencies.
  • Consults with various municipal departments requiring collection assistance.
  • Responds promptly to public enquiries concerning delinquent or potentially delinquent accounts.
  • Meets with delinquent customers to negotiate and coordinate payment schedules and enforce collection for non-compliance to agreed upon structured settlements.
  • Assists with development and recommends procedures for the collection of all delinquent accounts and determines the collectability of such accounts.
  • Initiates and recommends requests to write off uncollectable debt and responds to bankruptcy notices.
  • Receives and responds to written and verbal enquiries and complaints regarding collections.
  • Uses multiple computer programs, which may include AS400, SAP and Flexsuite.
  • Performs other duties as assigned.

 

QUALIFICATIONS

 

KNOWLEDGE, SKILLS, AND ABILITIES:

 

  • Demonstrable knowledge of delinquent account collection techniques and practices.
  • Ability to develop a working knowledge of the interpretation and application of the Municipal Government Act, bankruptcy procedures, and related municipal bylaws, policies, and procedures.
  • Must possess tact, diplomacy, and discretion.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to gather, organize, and analyze data.
  • Demonstrable skills in general mathematics and numeracy.
  • Must have strong organizational skills and attention to detail.
  • Ability to deal effectively with a diverse range of people using judgement, and sound decision-making skills, sometimes in situations of conflict.
  • Proficiency with Microsoft Office (Outlook, Excel, and Word).

EDUCATION AND EXPERIENCE:

  • Certificate in Business Administration or Accounting is required.
  • Two (2) years of debt collection experience is required.
  • Successful completion of debt collection training is an asset.

 

 

OTHER REQUIREMENTS:

  • Submission of a Criminal Record Check.

SAFETY:

 

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB's health and safety management system, and complying with all policies, practices, and procedures. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.

To apply: Please visit our website at jobs.rmwb.ca
Current employees must apply through the internal careers site. 
We appreciate the interest of all applicants; however, only those individuals
selected for interviews will be contacted.  Late applications will not be accepted.

Apply