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Debit Card Service Specialist Jobs (NOW HIRING)

mytfcuhr

Debit Card Servicer II

Oklahoma City, OK · On-site

$23.72/hr

Tinker Federal Credit Union's Card Services has an immediate opening for a Debit Card Servicer II! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer ...

landmarkcu

Debit Card Specialist

Brookfield, WI · On-site

Provides operational and member support for the debit card product by monitoring performance, resolving complex issues, and ensuring consistent service delivery. Supports reporting, process execution ...

Affinity Federal Credit Union

$50K - $52K/yr

... member service levels regarding all ATM, debit and credit card matters. The Card Services Specialist corresponds between member cardholders, businesses, or other individuals to ensure proper ...

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How much do debit card service specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for debit card service specialist in the United States is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Debit Card Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,655 per year, or $24.4 per hour.

Debit Card Specialist

Brookfield, WI • On-site

Landmark Credit Union
See more jobs at Landmark Credit Unionexternal

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Re-posted 9 hours ago

Landmark Credit Union rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Debit Card Product Support

Reports to the Manager, Debit Cards. Provides operational and member support for the debit card product by monitoring performance, resolving complex issues, and ensuring consistent service delivery. Supports reporting, process execution, and continuous improvement efforts, while contributing to product initiatives that enhance card usage and member experience. Serves as a key resource for escalated inquiries and operational problem resolution, partnering with internal teams to address issues and optimize workflows. Maintains a strong understanding of debit card processes, systems, and regulatory requirements, ensuring compliance with all applicable policies and regulations.

Requirements:

1. High school diploma or equivalent, and minimum two years financial experience. Experience in debit cards preferred. 2. Experience with or ability to gain proficiency in all programs and systems used for this job. 3. Successful experience with the development and implementation of operational plans and procedures that ensure a consistent member experience and regulatory compliance. 4. Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality. 5. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently. 6. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.

Principal Accountabilities:

1. Monitors debit card performance through reporting and proactively identifies operational issues. 2. Responds to and resolves member inquiries, including escalated and complex issues. 3. Provides second-level support for debit card-related issues and educates internal associates on products, services, and cross-selling opportunities 4. Troubleshoots transaction failures, declines, or processing issues. 5. Supports the development and implementation of procedures to ensure consistent member experience and operational efficiency 6. Researches any production issues that impact debit card usage and apply independent judgement to resolve non-routine issues. 7. Supports debit card product initiatives, including interchange optimization, inventory management, and spend campaigns. 8. Ensures compliance with applicable regulations, policies, and procedures while maintaining data confidentiality. 9. Performs other duties as assigned.

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