Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Position Summary The Idealease Service Manager ...
Body Shop Administrative Assistant
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Green Bay, WI ยท On-site
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Parts Sales Representative - Counter
Green Bay, WI ยท On-site
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This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and are results-driven. This is a great opportunity to join a growing and ...
Parts Sales Representative - Counter
Green Bay, WI ยท On-site
$17 - $21.25/hr
This position would be ideal for those who have prior sales experience, ability to work in a dealership environment, and are results-driven. This is a great opportunity to join a growing and ...
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Green Bay, WI ยท On-site
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Shipping and Receiving Clerk
Green Bay, WI ยท On-site
$16.50 - $19.50/hr
This is a great opportunity to join a growing and successful dealer group! Responsibilities: * Checking in heavy duty truck parts at a premier truck dealership Primary Duties: * Deliver heavy duty ...
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Neenah, WI ยท On-site
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$95K/yr
Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...
Service Manager
Neenah, WI ยท On-site
$95K/yr
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Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Shuttle Driver
Neenah, WI ยท On-site
$13 - $16/hr
Safely transport guests to and from the dealership in a timely manner. * Provide excellent guest service by being courteous, friendly, and professional at all times. * Maintain a clean and ...
Shuttle Driver
Neenah, WI ยท On-site
$13 - $16/hr
Safely transport guests to and from the dealership in a timely manner. * Provide excellent guest service by being courteous, friendly, and professional at all times. * Maintain a clean and ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Our successful dealership is seeking an experienced Driver to join our growing team. We are looking for an energized, self-starting individual who can work well in a team and by themselves who shares ...
Dealership information
What is a dealership?
What are the key skills and qualifications needed to thrive as a car dealership salesperson, and why are they important?
What are some common challenges faced by employees working at a car dealership, and how can they be overcome?
What is the difference between Dealership vs Service Advisor?
| Aspect | Dealership | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications | High school diploma; certifications preferred |
| Work Environment | Automotive dealership, sales and service | Service department, customer service setting |
| Employer & Industry | Car dealerships, automotive industry | Automotive service centers, dealerships |
| Job Focus | Sales, customer relations, vehicle management | Customer communication, repair order management |
While a Dealership typically refers to the entire automotive sales and service business, a Service Advisor is a specific role within a dealership focused on communicating with customers about vehicle repairs and services. Both roles are integral to the automotive industry, but Service Advisors specialize in customer service and repair process coordination.

Full-time
Posted 15 days ago
Job description
Every employee at Packer City International is absolutely critical to its success and we are always looking for dedicated, qualified personnel to help us on our mission to be the best truck dealership in Northeastern Wisconsin and the Upper Peninsula of Michigan. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Position Summary
The Idealease Service Manager oversees the daily operations of the Idealease Service Department, including customer service, maintenance costs, warranty recovery, regulatory compliance, employee development, and shop performance. This position plays an important role in building strong relationships with customers, vendors, and other dealership departments.
Key Responsibilities
- Oversee the daily operations, staffing, productivity, and financial performance of the Idealease Service Department.
- Establish and manage Priority Service for Idealease customers.
- Ensure Idealease Best Practices, company policies, and safety procedures are consistently followed.
- Manage warranty identification, claims processing, and recovery efforts using available Idealease, Navistar, and vendor resources.
- Coordinate outside repairs and over-the-road breakdowns in a timely and cost-effective manner.
- Maintain compliance with Federal Motor Carrier Safety Regulations, including CFR Part 396.
- Build positive relationships with customers and resolve maintenance concerns professionally and promptly.
- Partner with vendors, Navistar representatives, sales personnel, and other dealership departments to support customers and business growth.
- Recruit, train, develop, and supervise department employees while promoting teamwork and accountability.
- Maintain a clean, safe, efficient, and customer-focused shop environment.
- Review department performance and implement corrective action when necessary.
- Conduct new-equipment orientations and attend required safety, Best Practices, and company meetings.
Qualifications
- Previous experience in truck service, fleet maintenance, transportation, or a related field preferred.
- Previous supervisory or management experience preferred.
- Knowledge of warranty administration and service department operations.
- Familiarity with Federal Motor Carrier Safety Regulations, including CFR Part 396, preferred.
- Strong leadership, communication, customer-service, and problem-solving skills.
- Ability to manage multiple priorities and respond effectively to time-sensitive maintenance issues.
- Strong financial awareness and the ability to monitor expenses, productivity, and departmental performance.
- Valid driver's license and an acceptable driving record.
We are looking for a dependable, customer-focused leader who will promote safe and efficient operations, develop employees, and build strong working relationships throughout the dealership and with our customers.