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Dealership Service Advisor Jobs in Ohio (NOW HIRING)

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service Advisor Ready for More Than Just Writing Repair Orders? Busam Ford ... We're a family-owned Ford dealership , not a giant corporate auto group. We're growing, investing ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Experienced Automotive Service Advisor Ready for More Than Just Writing Repair Orders? Busam Ford ... We're a family-owned Ford dealership , not a giant corporate auto group. We're growing, investing ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

We're a family-owned Ford dealership , not a giant corporate auto group. We're growing, investing ... We're looking for an experienced Service Advisor who can become a key part of that growth. This isn ...

Busam Ford

Service Advisor

Wilmington, OH

We're a family-owned Ford dealership , not a giant corporate auto group. We're growing, investing ... We're looking for an experienced Service Advisor who can become a key part of that growth. This isn ...

Dutro Ford

Service Advisor

Zanesville, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Health Insurance * PTO & Sick Leave ...

AM Ford

Service Advisor

Jefferson, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Raabe Ford

Service Advisor

Delphos, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Raabe Ford

Service Advisor

Delphos, OH

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Raabe Ford

Service Advisor

Delphos, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

AM Ford

Service Advisor

Jefferson, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Dutro Ford

Service Advisor

Zanesville, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Health Insurance * PTO & Sick Leave ...

Raabe Ford

Service Advisor

Delphos, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

AM Ford

Service Advisor

Jefferson, OH · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Valley Ford Truck, Inc

Service Advisor

Cleveland, OH · On-site

$50K - $120K/yr

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay: $50,000-$120,000 (Commission Based)

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Showing results 21-40

All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Ohio

Dealership Service Advisor information

See Ohio salary details

$11

$24

$43

How much do dealership service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dealership service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What cities in Ohio are hiring for Dealership Service Advisor jobs?

Cities in Ohio with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

Service Advisor

REINEKE FAMILY DEALERSHIPS INC

Tiffin, OH • On-site

Full-time

Re-posted 11 days ago

Job description

Service Advisor Job Description
Summary:
Service Advisors assist customers with repair and scheduled maintenance service requests. They help to ensure the vehicle is fixed and maintained properly and within a specified time frame. Excellent communication skills are necessary in this position.
Reports To: Service Manager
Job Duties:
Greet all customers promptly; provides timely professional service.
Provides excellent customer service by listening to customer inquiries and requests, identifying service needs, resolving customer concerns, and selling additional products when appropriate.
Properly communicate with customers on the status of the vehicle and explain what repairs are necessary to complete issues.
Estimates cost and completion time and settles customer accounts.
Accept payment and provide a summary of repairs.
Obtain the customer's written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
Create repair orders and follow a suggested schedule to maximize shop efficiency and profitability.
Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
Answer incoming phone calls promptly, courteously, and make effort to satisfy the caller's inquiry.
Assists other Service Advisors when needed.
Ensure that work is completed on time and as requested.
Properly and accurately input data into CDK system.

Exemption Status:
Service Advisors is a non-exempt position. You are required by Federal and State Law and by
Reineke Family Dealerships to keep an accurate record of all hours you work each day. Failure
to comply with this requirement can result in disciplinary action up to and including termination.
The dealership is an "at-will" employer, meaning that your employment has no specific term,
and that the employment relationship may be terminated at any time at the will of either party on
notice to the other. Nothing contained in your commission (compensation/pay) plan should be
understood to alter the nature of the at-will employment relationship or create a contract of
employment for a specific term.

Qualifications:
Valid driver's license
Ability to work in a paced-paced environment with the ability to multitask
2+ years' experience in a service or dealership environment, sales, or customer service
Excellent communication and writing skills

Apply