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Dealership Service Advisor Jobs in Florida (NOW HIRING)

Previous automotive dealership Service Advisor experience required. * Experience with Reynolds ... Reynolds dealership management software is preferred. * Excellent communication, customer service ...

Greenway Dodge is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to ...

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Dealership Service Advisor information

See Florida salary details

$8

$19

$33

How much do dealership service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for dealership service advisor in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Florida?

For Dealership Service Advisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Florida look for?

The top searched job categories for Dealership Service Advisor jobs in Florida are:

What cities in Florida are hiring for Dealership Service Advisor jobs?

Cities in Florida with the most Dealership Service Advisor job openings:

Infographic showing various Dealership Service Advisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

Full-time

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Re-posted 27 days ago


Job description

Service Advisor – Ford Spring Hill

Join the Team at Ford Spring Hill!

Ford Spring Hill is seeking an experienced, customer-focused Service Advisor to join our growing service team. If you have a passion for customer service, enjoy working in a fast-paced environment, and have dealership service experience, we'd love to hear from you.

Responsibilities
  • Greet customers promptly and professionally while delivering an exceptional service experience.
  • Listen to customer concerns and accurately document vehicle symptoms and repair requests.
  • Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.
  • Prepare repair orders and communicate effectively with technicians regarding customer concerns.
  • Keep customers informed throughout the repair process, including status updates, additional repair recommendations, and estimated completion times.
  • Review completed repairs with customers and ensure all questions are answered before vehicle delivery.
  • Build strong customer relationships to encourage repeat business and customer retention.
  • Meet productivity, customer satisfaction, and sales goals established by dealership management.
Qualifications
  • Previous automotive dealership Service Advisor experience required.
  • Experience with Reynolds & Reynolds dealership management software is preferred.
  • Excellent communication, customer service, and organizational skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Valid driver's license with an acceptable driving record.
We Offer
  • Competitive compensation
  • Medical, dental, and vision benefits (for eligible employees)
  • Paid time off and holidays
  • 401(k) with company match
  • Employee vehicle purchase and service discounts
  • Ongoing training and opportunities for career advancement
Pre-Employment Requirements

Employment is contingent upon:

  • Acceptable background check
  • Pre-employment drug screening (Drug-Free Workplace)

Ford Spring Hill is a Drug-Free Workplace (DFWP) and an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.