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Dealership Operations Jobs in Massachusetts (NOW HIRING)

Central GMC of Norwood

Lot / Inventory Attendant

Norwood, MA · On-site

$17 - $20.25/hr

Distribute supplies and materials to support dealership operations. * Safety & Cleanliness: Ensure the lot is clean, safe, and well-maintained, including weather-related tasks. * Vehicle Detailing:

Central GMC of Norwood

Lot / Inventory Attendant

Norwood, MA · On-site

$17 - $20.25/hr

Distribute supplies and materials to support dealership operations. * Safety & Cleanliness: Ensure the lot is clean, safe, and well-maintained, including weather-related tasks. * Vehicle Detailing:

Central GMC of Norwood

Lot / Inventory Attendant

Norwood, MA · On-site

$17 - $20.25/hr

Distribute supplies and materials to support dealership operations. * Safety & Cleanliness: Ensure the lot is clean, safe, and well-maintained, including weather-related tasks. * Vehicle Detailing:

Central GMC of Norwood

Lot / Inventory Attendant

Norwood, MA · On-site

$17 - $20.25/hr

Distribute supplies and materials to support dealership operations. * Safety & Cleanliness: Ensure the lot is clean, safe, and well-maintained, including weather-related tasks. * Vehicle Detailing:

Clay Subaru

Sales Manager

Norwood, MA · On-site

Experience with dealership CRM and desking systems * Strong understanding of automotive finance, leasing, trades, and dealership operations * Excellent communication and organizational skills

Clay Subaru

Sales Manager

Norwood, MA · On-site

Experience with dealership CRM and desking systems * Strong understanding of automotive finance, leasing, trades, and dealership operations * Excellent communication and organizational skills

Socket.dev

Sales Manager

Norwood, MA · On-site

$100 - $125/hr

Experience with dealership CRM and desking systems * Strong understanding of automotive finance, leasing, trades, and dealership operations * Excellent communication and organizational skills

New

Clay Subaru

Sales Manager

Norwood, MA · On-site

Experience with dealership CRM and desking systems * Strong understanding of automotive finance, leasing, trades, and dealership operations * Excellent communication and organizational skills

CDK

Customer Success Manager

Boston, MA · On-site

$70K - $80K/yr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and ...

CDK Global, Inc.

Customer Success Manager

Boston, MA · On-site

$70K - $80K/yr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and ...

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Showing results 21-40

All JobsDealership Operations JobsDealership Operations Jobs in Massachusetts

Dealership Operations information

What is the difference between Dealership Operations vs Service Advisor?

AspectDealership OperationsService Advisor
Primary RoleOversees overall dealership functions, including sales, finance, and customer serviceActs as the liaison between customers and the service department, managing vehicle repairs and maintenance
Required CredentialsTypically requires dealership management experience, certifications in automotive managementRequires automotive service certifications, customer service skills
Work EnvironmentOffice and dealership floor, overseeing multiple departmentsService department, interacting directly with customers and technicians
Industry UsageUsed across dealership management and operations rolesCommonly found in service departments of auto dealerships

Dealership Operations focuses on managing the entire dealership's functions, while Service Advisors specialize in customer service and vehicle repairs within the service department. Both roles are essential in automotive dealerships but differ in scope and daily responsibilities.

What is dealership operations?

Dealership operations refer to the management and coordination of daily activities within a vehicle dealership, including sales, service, inventory management, and customer relations. The role often requires knowledge of automotive systems, sales techniques, and operational procedures to ensure efficient dealership performance.

What are popular job titles related to Dealership Operations jobs in Massachusetts?

For Dealership Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Dealership Operations jobs in Massachusetts look for?

The top searched job categories for Dealership Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Dealership Operations jobs?

Cities in Massachusetts with the most Dealership Operations job openings:

Dealership Operations jobs near you
Infographic showing various Dealership Operations job openings in Massachusetts as of June 2026, with employment types broken down into 40% Full Time, 20% Temporary, and 40% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Automotive General Sales Manager

National Automotive Training Academy

Plymouth, MA • On-site

$150K - $240K/yr

Full-time

Re-posted 13 days ago

Job description

AUTOMOTIVE GENERAL SALES MANAGER (GSM)Lead. Coach. Desk. Drive Results.

Are you a proven Automotive General Sales Manager who knows how to build high-performing teams, maximize gross, increase volume, and create an outstanding customer experience?

We are seeking an experienced, results-driven General Sales Manager (GSM) to lead the front end of our dealership. This is an outstanding opportunity for a hands-on leader with a proven track record of success in new and used vehicle operations who is ready to continue growing into executive dealership leadership.

If you understand dealership operations from the showroom to the finance office and thrive in a fast-paced, high-volume environment, we want to hear from you.

Responsibilities

  • Lead and manage all New and Used Vehicle Sales operations.

  • Coach, mentor, and develop Sales Managers, Finance Managers, Internet Managers, BDC personnel, and Sales Consultants.

  • Desk deals while maximizing both front-end gross profit and vehicle volume.

  • Work closely with the Finance Department to maximize product penetration and profitability.

  • Recruit, hire, train, motivate, and retain top-performing sales professionals.

  • Establish daily, weekly, monthly, quarterly, and annual sales objectives.

  • Monitor CRM activity to ensure proper follow-up and lead management.

  • Manage inventory levels, aging, pricing strategies, and market competitiveness.

  • Analyze sales reports, gross profit, inventory turn, expense control, and departmental performance.

  • Ensure exceptional customer satisfaction and online reputation management.

  • Maintain compliance with manufacturer requirements and federal, state, and local regulations.

  • Work directly with the General Manager to develop dealership growth strategies.

  • Build a culture of accountability, professionalism, teamwork, and performance.

Required Experience

  • Minimum 3 years of current Automotive General Sales Manager (GSM) experience in a franchised new vehicle dealership.

  • Previous Finance & Insurance (F&I) experience required.

  • Strong desking experience.

  • Extensive knowledge of:

    • New Vehicle Sales

    • Used Vehicle Sales

    • Finance & Insurance Operations

    • Inventory Management

    • Sales Forecasting

    • Performance Metrics

    • CRM Management

  • Experience with major dealership systems including:

    • Reynolds & Reynolds

    • ADP/CDK

    • Dealertrack

    • eLeads

    • VinSolutions

    • DealerSocket

  • Strong understanding of digital retailing and internet lead management.

  • Exceptional leadership, communication, coaching, and organizational skills.

  • Proven history of increasing sales volume, profitability, CSI, and employee retention.

Preferred Brand Experience

Experience with one or more of the following franchise manufacturers is highly preferred:

  • Nissan

  • Toyota

  • Honda

  • Ford

  • Chevrolet

  • Dodge/Ram/Chrysler/Jeep

  • Other major domestic or import franchise dealerships

What We're Looking For

We're searching for a true dealership leader—someone who leads from the front, develops people, builds winning cultures, and consistently delivers outstanding results.

This is an opportunity for someone ready to take the next step toward General Manager or Dealer Principal leadership.

If you have the passion, experience, and leadership ability to build a championship sales organization, we want to speak with you today.

Apply now and confidentially submit your resume.

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