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Dealership Manager Jobs in Boca Raton, FL (NOW HIRING)

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Dealership Manager information

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$25

$51

How much do dealership manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for dealership manager in Boca Raton, FL is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $31.01 per hour, depending on experience, location, and employer.

What is a dealership manager?

Dealership managers are responsible for overseeing all operations within an automotive dealership, including sales, service, finance, and customer relations. They ensure the dealership meets its sales targets, manages staff, maintains inventory, and delivers excellent customer service. Dealership managers also handle budgeting, marketing, and compliance with industry regulations. Their leadership is crucial for profitability and reputation of the dealership.

What are the key skills and qualifications needed to thrive as a dealership manager?

To thrive as a Dealership Manager, you need strong leadership, sales acumen, inventory management, and a background in business or automotive fields, often supported by relevant experience or a degree. Familiarity with dealership management systems (DMS), CRM software, and automotive sales platforms is essential. Exceptional customer service, problem-solving abilities, and team motivation set top managers apart. These competencies drive sales performance, ensure operational efficiency, and create a positive environment for both staff and customers.

How does a dealership manager typically balance sales targets with customer satisfaction goals?

A Dealership Manager must strategically balance achieving sales targets while ensuring high levels of customer satisfaction. This involves setting realistic goals for the sales team, providing ongoing training, and implementing customer-centric processes. Managers often monitor customer feedback and work closely with sales and service departments to resolve issues quickly, fostering repeat business and a positive reputation. Collaboration with team members and regular performance reviews help maintain this balance and support both short-term results and long-term growth.

What is the difference between Dealership Manager vs Sales Manager?

AspectDealership ManagerSales Manager
Required CredentialsExperience in automotive sales, dealership operations, and often a valid driver’s licenseExperience in sales, leadership skills, and sometimes industry-specific certifications
Work EnvironmentAutomotive dealership setting, overseeing multiple departmentsSales department, focusing on team management and customer acquisition
Employer & Industry UsageUsed in automotive retail, managing overall dealership performanceUsed across various industries, managing sales teams and strategies

The Dealership Manager oversees the entire dealership operations, including sales, service, and administration, while the Sales Manager focuses specifically on leading the sales team and driving revenue through customer sales. Both roles require sales experience and leadership skills, but the Dealership Manager has broader responsibilities across the dealership.

What are the most commonly searched types of Dealership jobs in Boca Raton, FL? The most popular types of Dealership jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Dealership Manager jobs? Cities near Boca Raton, FL with the most Dealership Manager job openings:
Dealership Manager jobs near you
Infographic showing various Dealership Manager job openings in Boca Raton, FL as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $52,009 per year, or $25 per hour.

Customer Service Manager

Schumacher Auto Group Inc

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Service Manager
To effectively manage the Customer Service Department activities and staff to ensure customer satisfaction and repeat patronage through staff attitude, professionalism and work quality excellence maximizing efficiency and profitability.
Come and join a great team. We offer a complete benefits package including medical, dental, vision, life, STD, LTD, paid vacation, holiday and 401K. Outstate Relocation pack available.
At Schumacher Auto, it is our mission to "Serve Customers for Life". Commitment to our customers and providing quality service is evident in our world class state of the art facilities, world-class products, and the finest employees in the industry.
Major Duties
  1. Recommends/establishes policies and/or programs to improve efficiencies for attaining increased customer satisfaction and growth, employee productivity and corporate objectives.
  2. Supervises and monitors employee performance and workflow for cost-effectiveness and efficiency
  3. Recruits and interviews new department employees
  4. Conducts training of new employees
  5. Verifies staff payroll
  6. Monitors all outside website/agency surveys from customers/non-customers in real-time.
  7. Responds to all customer surveys via phone, email, or social media promptly.
  8. Resolves product/service problems by clarifying the customer's complaint by:
    1. Determine the cause of the problem/complaint
    2. Research the best solution for the client and dealership
    3. Obtain proper approval by dealership manager (if required)
    4. Present the best solution to the client
    5. Follow up to ensure the resolution is satisfactory to the client
  9. Ensures that all complaints, interactions are recorded for future reference
  10. Follows-up with department managers to ensure customer complaints have been ratified to customer satisfaction.
  11. Thorough knowledge of products and services offered at ALL Schumacher Rooftops.
  12. Work with the management team to be informed of any changes in company/manufacturer policies.
  13. Build sustainable relationships of trust through open and interactive communication.
  14. Performs other related duties

Job Requirements:
Previous customer service experience.
Expert knowledge of :
  • Customer Service/Relations
  • Internet/social media
  • People Skills
  • Courtesy
  • Good Telephone Voice
  • Patience
  • Good Listener
  • Attention to Detail
  • Tenacity
  • Ability to follow through
  • Strong communication skills
  • Analytical

Please email resume to Sharon Madden ( smadden@schumacherauto.com)
*All applicants must pass pre-employment testing to include: background checks and drug testing in order to qualify for employment*
The Schumacher organization strives through the hard work and sincere commitment of its team of over 700 employees to provide the best automotive shopping and service experience available.

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