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Dealership Bdc Manager Jobs in Wisconsin (NOW HIRING)

Kunes Auto Group

Automotive BDC Manager

Madison, WI · On-site

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 ... Manager to lead our team of BDC Representatives. In this hands-on leadership role, you'll oversee ...

Zimbrick Automotive

Sales BDC Rep

Madison, WI · On-site

Award-winning dealership environment. * Paid training and ongoing professional development ... Stable, experienced management team. * Competitive benefits package (medical, dental, vision, 401k ...

Zimbrick Automotive

Service BDC Representative

Madison, WI · On-site

$16 - $22/hr

What We Provide Award winning dealership Paid training and development Flexible schedules within ... management Full benefits package, including 401k, match and profit sharing Pick your path ...

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Dealership Bdc Manager information

See Wisconsin salary details

$19.2K

$69.8K

$116.6K

How much do dealership bdc manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for dealership bdc manager in Wisconsin is $69,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a Dealership BDC Manager?

A Dealership BDC (Business Development Center) Manager oversees the team responsible for handling inbound and outbound customer communications, such as phone calls, emails, and internet leads, in an automotive dealership. Their main role is to manage the BDC staff, optimize lead generation, and ensure high levels of customer satisfaction and follow-up. They work closely with the sales and service departments to maximize appointments and convert leads into sales or service opportunities. BDC Managers also analyze key performance metrics, implement best practices, and develop training programs for their team.

What are the key skills and qualifications needed to thrive as a Dealership BDC Manager?

To thrive as a Dealership BDC (Business Development Center) Manager, you need strong sales acumen, customer relationship management experience, and a background in automotive operations, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM software, lead management systems, and dealership DMS platforms is typically required. Leadership, effective communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for driving sales performance, ensuring customer satisfaction, and optimizing the dealership’s lead conversion process.

What are the main challenges a Dealership BDC Manager faces in aligning the Business Development Center with the sales and service teams?

A Dealership BDC Manager often encounters challenges in maintaining smooth communication between the BDC and sales or service teams, ensuring that customer leads are properly followed up on and transferred. They must implement processes to track leads efficiently, set clear expectations about lead handling, and provide ongoing training to BDC representatives. Overcoming resistance to new technology or procedures and fostering a team-oriented culture across departments is also crucial. Addressing these challenges helps improve customer experience and increases conversion rates.

Is being a dealership BDC manager a good job?

A dealership BDC (Business Development Center) manager oversees customer communication and lead management, often using CRM tools. The role can offer a stable salary, commission opportunities, and advancement potential within automotive sales, but it also requires strong communication skills and the ability to handle high-pressure situations.

What does a dealership BDC manager do at a dealership?

A dealership BDC (Business Development Center) manager oversees the team responsible for generating and qualifying leads, scheduling appointments, and following up with potential customers. They use customer relationship management (CRM) tools to improve communication and sales efficiency, ensuring the dealership meets its sales and service goals.

What cities in Wisconsin are hiring for Dealership Bdc Manager jobs?

Cities in Wisconsin with the most Dealership Bdc Manager job openings:

Dealership Bdc Manager jobs near you

Automotive BDC Manager

Madison, WI • On-site

Kunes Auto Group
1 - 5K employees

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

138th of 155 rated car dealerships

People enjoy working here

Respectful managers

Learn more about Kunes Auto Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Description

AUTOMOTIVE BDC MANAGER

Unlimited Earning Potential | Career Growth | Paid Training


Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed-whether you're an experienced professional or coming from another hands-on, customer-focused career.

Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking a sharp, organized, and energetic BDC (Business Development Center) Manager to lead our team of BDC Representatives. In this hands-on leadership role, you'll oversee inbound and outbound calls, internet leads, and equity mining efforts-directly managing a team of reps while creating a positive, productive, and professional work environment that impacts store performance and customer experience. 


Compensation

  • Salary + Performance Bonus Opportunities


Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group

Requirements

 Responsibilities

  • Lead and develop the BDC team-hiring, coaching, and motivating reps who report directly to you
  • Handle incoming sales and service calls as needed
  • Monitor call recordings and coach reps for quality and effectiveness
  • Manage internet leads and dealership CRM manifest follow-up
  • Make outbound prospecting and appointment reminder calls
  • Oversee no-show follow-ups, CSI calls, and service drive opportunities
  • Collaborate with Sales Managers and GMs on showroom traffic and strategy
  • Review and approve bonus/commission numbers for reps


Qualifications

  • 1+ years of experience in automotive BDC, appointment setting, or call center management required; prior BDC management/ leadership experience strongly preferred
  • Automotive retail or service department experience preferred
  • Strong communication, organization, and team leadership skills
  • Proven ability to coach, motivate, and hold a team accountable
  • Comfortable working with CRMs, lead management systems, and dealership tools
  • Familiarity with equity mining tools and service-to-sales strategies a plus
  • Bilingual a plus
  • Sales license required (WI)


Join the Kunes Team

If you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you. Apply today and start your career with Kunes Auto Group. 

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