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Dealer Support Manager Jobs in Decatur, GA (NOW HIRING)

Yamaha

Advertising Manager

Kennesaw, GA · On-site

Lead the creation of POP, sales literature, catalogs, and dealer support materials, including the management of co-op advertising programs and claims. * Ensure all materials adhere to logo, brand and ...

Yamaha Motor Corporation

Technical Advisor II

Kennesaw, GA · On-site

$107K - $107K/yr

... Management System (YCRMS). * Evaluate retail customer and dealer requests for assistance and ... Provide technical support at boat shows, dealer meeting events, and other events, as required.

Yamaha

Technical Advisor II

Kennesaw, GA

$107K - $107K/yr

... Management System (YCRMS). * Evaluate retail customer and dealer requests for assistance and ... Provide technical support at boat shows, dealer meeting events, and other events, as required.

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All JobsDealer Support JobsDealer Support Manager JobsDealer Support Manager Jobs in Decatur, GA

Dealer Support Manager information

See Decatur, GA salary details

$22K

$66.3K

$118.1K

How much do dealer support manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dealer support manager in Decatur, GA is $66,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a dealer support manager?

A Dealer Support Manager is a professional who acts as the main point of contact between a company and its network of dealers or distributors. They are responsible for providing guidance, training, and assistance to dealers to ensure smooth operations and strong business relationships. Their role typically involves resolving issues, coordinating communications, and helping dealers meet sales and service targets. Dealer Support Managers also gather feedback from dealers to help improve products, services, and processes. This position is common in industries such as automotive, equipment, and technology.

What are the key skills and qualifications needed to thrive as a dealer support manager?

To thrive as a Dealer Support Manager, you need a solid understanding of sales operations, customer service principles, and product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, inventory management systems, and reporting tools is typically required. Strong interpersonal communication, problem-solving abilities, and leadership skills help you build effective relationships with dealers and motivate your team. These competencies ensure seamless dealer operations, foster loyalty, and drive business growth through excellent support and collaboration.

How does a dealer support manager typically collaborate with sales teams and dealership partners to resolve issues?

A Dealer Support Manager works closely with both internal sales teams and external dealership partners to ensure smooth operations and resolve any challenges that arise. This often involves facilitating communication between dealers and the company, addressing concerns such as inventory shortages, order discrepancies, or technical support needs. Regular meetings, prompt issue escalation, and proactive relationship management are key strategies used to maintain dealer satisfaction and operational efficiency. Collaboration is usually dynamic, requiring the manager to balance responsiveness with strategic problem-solving.

What is the difference between Dealer Support Manager vs Service Advisor?

AspectDealer Support ManagerService Advisor
Primary RoleOversees dealer operations, supports sales and customer service strategiesAssists customers with vehicle repairs, explains services, and schedules appointments
Required CredentialsTypically requires experience in automotive sales or management, certifications varyOften requires automotive service certifications or technical knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing role within the dealership
Industry UsageUsed across automotive dealerships to support sales and operationsCommonly found in service departments to assist customers with repairs

The Dealer Support Manager focuses on supporting dealership operations and sales strategies, while the Service Advisor primarily interacts with customers to facilitate vehicle repairs and services. Both roles require automotive knowledge but serve different functions within the dealership environment.

Infographic showing various Dealer Support Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $66,292 per year, or $31.9 per hour.

Sales Market Manager (Atlanta)

Marietta, GA • On-site

Hyundai Motor Company
See more jobs at Hyundai Motor Companyexternal

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Own assigned market results, including wholesale, new retail, CPO, market share, and dealer financial performance.

  • Lead dealer performance reviews using KPIs, financial statements, and operating trends; identify gaps, align action plans, and hold dealers accountable for execution.

  • Drive sales performance through digital retail, lead management, local market activation, and retail conversion discipline.

Job description

At Genesis, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It's time you rethink what you expect from an employer.
At Genesis, we understand you're not just building a career - you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
WORK MODEL
Field
WHAT YOU WILL DO
The Genesis Sales Market Manager position is a high impact, revenue generating role that is directly responsible for driving volume and market share growth across the sales organization. This role serves as Genesis Motor America's primary field representative to dealer principals and leadership teams, translating brand strategy into measurable results. The Sales Market Manager drives new and certified pre-owned sales, digital retail execution, facility and program compliance, and dealership profitability. Success in this role requires strong financial acumen, disciplined KPI management, and the ability to influence dealer action, remove performance barriers, and hold partners accountable to Genesis standards.
HOW YOU WILL MAKE AN IMPACT
  • Own assigned market results, including wholesale, new retail, CPO, market share, and dealer financial performance.
  • Lead dealer performance reviews using KPIs, financial statements, and operating trends; identify gaps, align action plans, and hold dealers accountable for execution.
  • Drive sales performance through stronger digital retail, lead management, local market activation, and retail conversion discipline.
  • Partner with dealers to improve inventory health, wholesale execution, pricing discipline, and overall market competitiveness.
  • Escalate risks early and coordinate cross-functionally to remove barriers, accelerate performance, and deliver commitments.
  • Exercises independent judgment in diagnosing dealer performance issues, setting priorities, and recommending actions to improve sales, profitability, and customer experience.
  • Authorized to make field decisions on dealer support, customer escalation resolution, vehicle allocation input, and program execution within established guidelines.
  • Expected to challenge dealer leaders constructively, influence decisions with data, and hold partners accountable to agreed action plans and Genesis standards.
  • Uses sound business judgment to balance short-term results with long-term brand health, dealer capability, and retail performance.

WHAT YOU WILL BRING TO THE ROLE
  • High school diploma required.
  • Bachelor's degree in business, marketing, or a related field preferred.
  • 6+ years of experience with automotive dealerships, OEM field operations, sales operations, or dealer development required.
  • Luxury or premium brand experience strongly preferred.
  • Proven success influencing dealer leadership and improving KPI performance across sales, CPO, market share, customer experience, or profitability.
  • Experience in digital retail, lead management, and sales conversion strategies preferred.
  • Strong analytical, financial, and problem-solving skills with the ability to turn data into action.
  • Executive-level communication and presentation skills with credibility across dealer principals and senior leaders.
  • Strong planning, prioritization, and follow-through in a fast-paced field environment.
  • Proficiency in Microsoft Office, especially Excel and PowerPoint; experience with CRM, reporting, and dealer performance tools preferred.
  • Ability to influence without direct authority and drive accountability across cross-functional stakeholders.
  • Valid driver's license required.

WHAT HYUNDAI CAN OFFER YOU
  • Compensation Range: $80,000 - $120,000 annual base salary
  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years.
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.
OTHER DETAILS
  • Performs standard office and field responsibilities.
  • Requires frequent travel within the assigned market, approximately 80%.
  • Must be able to conduct regular in-dealer visits, presentations, and business reviews

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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