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Dealer Support Manager Jobs in Georgia (NOW HIRING)

TradePending

Deployment Support Manager

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

Protomiq LLC

Deployment Support Manager

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

Protomiq LLC

Deployment Support Manager

Atlanta, GA

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

Protomiq

Deployment Support Manager

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

Protomiq

Deployment Support Manager

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

Socket.dev

Deployment Support Manager

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... The Deployment Manager owns frontline performance and management for the product deployment team.

ASV HOLDINGS, Inc.

Customer Support Specialist

Acworth, GA · On-site

$15.50 - $21/hr

... management, and agriculture. Products are sold primarily through a third-party independent dealer network across North America. Overview Customer Support Specialists are responsible for product ...

John Deere

Balance reactive dealer and business support needs while proactively identifying continuous improvement opportunities across sales support processes. * Manage sales and administration support across ...

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Dealer Support Manager information

What is a dealer support manager?

A Dealer Support Manager is a professional who acts as the main point of contact between a company and its network of dealers or distributors. They are responsible for providing guidance, training, and assistance to dealers to ensure smooth operations and strong business relationships. Their role typically involves resolving issues, coordinating communications, and helping dealers meet sales and service targets. Dealer Support Managers also gather feedback from dealers to help improve products, services, and processes. This position is common in industries such as automotive, equipment, and technology.

What are the key skills and qualifications needed to thrive as a dealer support manager?

To thrive as a Dealer Support Manager, you need a solid understanding of sales operations, customer service principles, and product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, inventory management systems, and reporting tools is typically required. Strong interpersonal communication, problem-solving abilities, and leadership skills help you build effective relationships with dealers and motivate your team. These competencies ensure seamless dealer operations, foster loyalty, and drive business growth through excellent support and collaboration.

How does a dealer support manager typically collaborate with sales teams and dealership partners to resolve issues?

A Dealer Support Manager works closely with both internal sales teams and external dealership partners to ensure smooth operations and resolve any challenges that arise. This often involves facilitating communication between dealers and the company, addressing concerns such as inventory shortages, order discrepancies, or technical support needs. Regular meetings, prompt issue escalation, and proactive relationship management are key strategies used to maintain dealer satisfaction and operational efficiency. Collaboration is usually dynamic, requiring the manager to balance responsiveness with strategic problem-solving.

What is the difference between Dealer Support Manager vs Service Advisor?

AspectDealer Support ManagerService Advisor
Primary RoleOversees dealer operations, supports sales and customer service strategiesAssists customers with vehicle repairs, explains services, and schedules appointments
Required CredentialsTypically requires experience in automotive sales or management, certifications varyOften requires automotive service certifications or technical knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing role within the dealership
Industry UsageUsed across automotive dealerships to support sales and operationsCommonly found in service departments to assist customers with repairs

The Dealer Support Manager focuses on supporting dealership operations and sales strategies, while the Service Advisor primarily interacts with customers to facilitate vehicle repairs and services. Both roles require automotive knowledge but serve different functions within the dealership environment.

What cities in Georgia are hiring for Dealer Support Manager jobs?

Cities in Georgia with the most Dealer Support Manager job openings:

Infographic showing various Dealer Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Dealer Support Specialist (4093)

Dalton, GA • On-site

The Recreational Group
Amusement, Gambling, and Recreation • 51 - 200 employees
Learn more about The Recreational Groupexternal

$18 - $20/hr

Full-time

Medical, Retirement

Posted 21 days ago

Job description

Company: Versacourt

Job Title: Dealer Support Specialist                                            Department: Sales

Reports to: Business Director                         

Job Summary: The Dealer Support Specialist is responsible for supporting a network of both existing and new customers (Dealers/Intercompany) to facilitate an outstanding customer experience. The Dealer Support Specialist will utilize telephone and email to communicate with our customers and must possess exceptionally strong consultative selling skills coupled with problem solving abilities. Communication is vital in our industry and therefore you must excel at both verbal and written correspondence with our customers. The position reports directly to the Business Director.

Duties/Responsibilities:

• Provide best in class customer service

• Champion the RG/VersaCourt brands

• Field incoming telephone calls in a timely manner to assist VersaCourt dealers’/Intercompany needs

• Assist with the assignment of web leads in a timely manner to the appropriate person(s) and follow up within a designated timeframe to ensure the customer has been contacted and pleased with our representation

• Provide personal sales forecasts as requested by management

• Assist dealers with quotations and product information as requested

• Work to solve problems and/or complaints that could arise

• Provide counseling related to new products, changes, and any pertinent corporate

communications that might be applicable to our dealers

• Own your position – make suggestions and recommendations that will make us better as a company

• Possess strong teamwork skills and ability to work across multiple departments

Responsible for additional duties and accountabilities that will be assigned as needed.

Required Skills/Abilities:

  • Excellent customer service and communication skills
  • Organizational skills and attention to detail
  • Time management with a proven ability to meet deadlines
  • Minimum of 1 year experience with Microsoft Office Suite

Education and Experience:

  • High school diploma or equivalent

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to lift 15 pounds

Benefits:

  • Will be eligible for health insurance the first day of the first full month following 30 days employed with The Recreational Group
  • 401k match (30 day waiting period)

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