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Dealer Solutions Executive Jobs (NOW HIRING)

The Solutions Performance Manager / Product SME for [Product] is a dealership operations and ... Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer ...

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Dealer Solutions Executive information

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$26.5K

$93.6K

$184K

How much do dealer solutions executive jobs pay per year?

As of Aug 10, 2026, the average yearly pay for dealer solutions executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

How does a dealer solutions executive typically collaborate with automotive dealerships to improve their sales and operational performance?

A Dealer Solutions Executive works closely with automotive dealership teams to understand their unique challenges and recommend tailored technology or service solutions. This often involves conducting on-site visits, analyzing dealership data, and facilitating training sessions for staff on new products or tools. The role requires strong relationship-building skills and regular communication with dealership management to ensure solutions are effectively implemented and deliver measurable results. Collaboration with internal product, support, and account management teams is also common to address client feedback and drive continuous improvement.

What is the difference between Dealer Solutions Executive vs Dealer Account Manager?

AspectDealer Solutions ExecutiveDealer Account Manager
CredentialsSales experience, industry certificationsSales experience, industry certifications
Work EnvironmentClient-facing, sales-focusedClient relationship management, sales support
Employer & Industry UsageAutomotive dealerships, solutions providersAutomotive dealerships, sales teams
Search & Comparison IntentUnderstanding sales roles in automotive solutionsManaging dealer accounts and relationships

The Dealer Solutions Executive primarily focuses on acquiring new clients and promoting solutions, while the Dealer Account Manager emphasizes maintaining and growing existing dealer relationships. Both roles require sales skills and industry knowledge but differ in their core responsibilities and focus areas.

What is a dealer solutions executive?

Dealer Solutions Executives are professionals who work closely with automotive dealerships to provide tailored products, services, and strategies that help improve business operations, increase sales, and enhance customer experience. Their role often involves understanding dealership needs, recommending digital solutions, managing client relationships, and ensuring the successful implementation of new technologies or services. Dealer Solutions Executives may work for automotive software companies, technology providers, or within dealership groups, serving as a key liaison between product teams and dealership management.

What are the key skills and qualifications needed to thrive as a dealer solutions executive, and why are they important?

To thrive as a Dealer Solutions Executive, you need strong sales acumen, a deep understanding of automotive dealership operations, and often a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, dealership management software, and digital marketing tools is typically required. Exceptional negotiation, relationship-building, and problem-solving skills help set top performers apart. These skills and qualifications are vital for effectively driving dealership growth, securing client satisfaction, and adapting to the fast-evolving automotive industry.
What cities are hiring for Dealer Solutions Executive jobs? Cities with the most Dealer Solutions Executive job openings:
What states have the most Dealer Solutions Executive jobs? States with the most job openings for Dealer Solutions Executive jobs include:
Infographic showing various Dealer Solutions Executive job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Strategic Account Director - Dealer Solutions

Solera

Manhattan, NY • On-site, Remote

Full-time

Posted 10 days ago


Job description

Strategic Account Director, Dealer Solutions - Marketing
Location: [Varies]
Department: Dealer Solutions Account Management
Reports to: Area Director, Dealer Solutions, Sales and Account Management
Partners with: Performance Managers / Product SMEs, Professional Services, Customer Success, Support
Employment Type: Full-Time
Role Overview
The Strategic Account Manager, Solera Dealer Solutions is the senior relationship and growth owner for a defined portfolio of high-value, strategic automotive dealer rooftops and dealer groups. This role is accountable for retention, renewal execution, and expansion of existing business, with a strong emphasis on upsell growth, multi-solution adoption, and long-term partner alignment. This position has no responsibility for new logo acquisition.
The Strategic Account Manager serves as a trusted advisor to dealer executive leadership, aligning Solera's DMS, CRM, Service, and Marketing solutions to dealership-level business objectives. Working closely with Solution Performance Managers (SPMs), Product SMEs, and Professional Services, the role ensures customers realize measurable ROI, increased operational efficiency, and expanded value from their Solera investment over time.
Key Responsibilities
Strategic Relationship & Account Ownership
  • Own executive-level relationships across assigned strategic accounts, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Leaders, and OEM field representatives.
  • Position Solera as a long-term strategic partner by aligning solutions to dealership growth, profitability, and operational priorities.
  • Lead structured, value-based executive business reviews focused on performance outcomes, roadmap alignment, and future growth opportunities.

Retention, Renewal & Revenue Expansion
  • Own renewal strategy, negotiation, and execution for assigned strategic accounts, ensuring high retention and contract continuity.
  • Proactively identify renewal risk, develop mitigation strategies, and mobilize cross-functional resources to protect revenue.
  • Drive upsell and expansion revenue by identifying whitespace opportunities, multi-solution adoption paths, and incremental module growth.
  • Articulate clear ROI and value stories that justify continued investment and expanded solution adoption.

Strategic Account Planning
  • Develop and maintain annual and quarterly strategic account plans that include:
  • Dealer-level business goals across fixed ops, variable ops, and marketing
  • Current solution footprint and adoption maturity
  • Expansion targets and revenue growth opportunities
  • Risk indicators, renewal timelines, and mitigation strategies
  • Use account plans as a living document to guide engagement strategy and prioritize revenue-generating initiatives.

Portfolio Expansion Focus
Drive growth across Solera's solution portfolio, including:
  • DMS: Service, parts, accounting, and inventory workflows
  • CRM: Lead management, showroom effectiveness, and BDC optimization
  • Service: Service Suite check-in, scheduling, inspections, and technician productivity
  • Marketing: Campaign execution, retention, reputation management, and equity mining through Sales Journey
  • Partner with Product SMEs to position additional capabilities based on dealership performance gaps and growth objectives.
  • Product Adoption & Performance Enablement
  • Collaborate with Solution Performance Managers and Product SMEs to ensure deep adoption across strategic accounts.
  • Align performance engagements to dealership outcomes such as:
  • Increased service lane throughput
  • Improved lead response time and conversion rates
  • Reduced no-shows through scheduling optimization
  • Higher marketing ROI and customer retention
  • Translate usage and performance insights into actionable upsell and optimization recommendations.

Customer Health & Risk Management
  • Monitor product utilization, customer satisfaction metrics (NPS/CSAT), support trends, and operational KPIs.
  • Identify early indicators of churn or dissatisfaction and lead corrective action plans.
  • Manage complex escalations by coordinating cross-functional resolution efforts.
  • Cross-Functional Leadership
  • Act as the quarterback across Customer Success, Professional Services, Product, Support, and Marketing teams.
  • Provide strategic field insight on competitive threats, dealer needs, adoption barriers, and product enhancement opportunities.
  • Partner with Marketing on targeted communications, executive events, and strategic account initiatives.

Qualifications
Required
  • 3-6+ years of experience in automotive SaaS, dealership technology, or automotive retail operations.
  • Demonstrated success managing strategic or enterprise-level accounts with retention and expansion responsibility.
  • Strong understanding of dealership operations across fixed ops, variable ops, CRM, and marketing.
  • Proven ability to drive upsell revenue and multi-solution adoption within an existing customer base.
  • Strong executive communication, negotiation, and presentation skills.
  • Data-driven approach to identifying growth opportunities and customer risk.

Preferred
  • Experience with automotive marketing platforms.
  • Prior dealership leadership experience (BDC, service lane, sales management, or digital marketing).
  • Familiarity with OEM standards, compliance requirements, and certification programs.
  • Experience using structured account planning frameworks and customer health models.

Success Metrics
  • Strategic account renewal and retention rate
  • Net Dollar Retention (NDR) and upsell / expansion revenue growth
  • Multi-solution adoption and utilization across portfolio
  • Customer satisfaction improvements and reduced escalations
  • Quality, accuracy, and execution of strategic account plans
  • Effectiveness of cross-functional collaboration

Core Competencies
  • Strategic Customer Leadership - Trusted advisor at the executive level
  • Revenue Growth Mindset - Retention and expansion focused
  • Business Acumen - Deep understanding of dealer performance drivers
  • Account Strategy & Planning - Disciplined, outcome-oriented
  • Influence & Communication - Confident, credible, and consultative
  • Cross-Functional Collaboration - Leads without authority

Travel
60-75%, based on Customer engagement needs
EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.