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Dealer Service Manager Jobs in Springfield, VA (NOW HIRING)

Hires, trains, motivates, counsels, and monitors the performance of all service department staff ... Handles customer complaints immediately and according to dealership's guidelines. * Maintains safe ...

... manager is preferred * Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required * Previous experience at dealership/service ...

Join Team CARFAX as Manager - Dealer Accounts Isn't it time you bragged about where you work? At ... Provide exceptional customer service and establish rapport with key decision makers, handle ...

Description Join Team CARFAX as Manager - Dealer Accounts Isn't it time you bragged about where you ... Provide exceptional customer service and establish rapport with key decision makers, handle ...

Shop, Buy, Service, Sell - Show me the CARFAX™. * 13x VA Best Places to Work * 12x Top Workplaces ... Louis Post-Dispatch Best Places to Work Join Team CARFAX as a Dealer Account Manager Isn't it time ...

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Dealer Service Manager information

See Springfield, VA salary details

$34.5K

$73.1K

$123.8K

How much do dealer service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dealer service manager in Springfield, VA is $73,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $84,100.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What job categories do people searching Dealer Service Manager jobs in Springfield, VA look for?

The top searched job categories for Dealer Service Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Dealer Service Manager jobs?

Cities near Springfield, VA with the most Dealer Service Manager job openings:

Infographic showing various Dealer Service Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,086 per year, or $35.1 per hour.

Auto Dealer Service Advisor

Chantilly, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Description:

Responsibilities

  • Assist customers with their vehicle service needs from check-in to delivery.
  • Provide accurate cost estimates and repair recommendations.
  • Coordinate repairs with technicians and communicate updates to customers.
  • Review completed work and ensure customer satisfaction.
  • Promote additional maintenance services and maintain profitability goals.

Qualifications

  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role.
  • Strong knowledge of vehicle systems, maintenance, and repair processes.
  • Proficiency in dealership management systems (Reynolds preferred).
  • Excellent communication, organizational, and multitasking skills.
  • Ability to build trust and rapport with customers and technicians.
  • Proficient in Microsoft Office and general computer applications.
  • Valid driver’s license with a clean driving record.
  • Professional appearance and positive attitude.

Compensation & Benefits

  • Competitive base pay plus commission opportunities
  • Medical, Dental, and Vision Insurance
  • LegalShield Coverage
  • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
  • 401(k) with Employer Match
  • Paid Sick Leave, Vacation, and Holidays
  • Ongoing training and professional development
  • Employee discounts on vehicles, parts, and services

#ID26 #Chantilly

Requirements: