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Dealer Service Manager Jobs in California (NOW HIRING)

Service Manager

Madera, CA · On-site

$75K - $150K/yr

Manage and oversee the daily operations of the dealership service department. * Lead, coach, and develop Service Advisors, Technicians, and support staff. * Monitor department performance ...

Partner with all dealership personnel to ensure superior quality of service is delivered * Comply ... Proficient time management and organizational skills * Exemplary communication and customer service ...

... dealership. Responsibilities: * Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations. * Ensure customer ...

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Automotive Service Manager

Livermore, CA · On-site

$150K - $300K/yr

Automotive service management or strong dealership service leadership experience. * Experience managing a high-volume service operation preferred. * Strong leadership and coaching skills. * Ability ...

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Automotive Service Manager

Livermore, CA · On-site

$150K - $300K/yr

Automotive service management or strong dealership service leadership experience. * Experience managing a high-volume service operation preferred. * Strong leadership and coaching skills. * Ability ...

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Automotive Service Manager

Livermore, CA · On-site

$150K - $300K/yr

Automotive service management or strong dealership service leadership experience. * Experience managing a high-volume service operation preferred. * Strong leadership and coaching skills. * Ability ...

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Showing results 1-20

Dealer Service Manager information

See California salary details

$32.6K

$69.1K

$116.9K

How much do dealer service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for dealer service manager in California is $69,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $79,400.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are the most commonly searched types of Dealer Service jobs in California?

The most popular types of Dealer Service jobs in California are:

What are popular job titles related to Dealer Service Manager jobs in California?

For Dealer Service Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in California look for?

The top searched job categories for Dealer Service Manager jobs in California are:

What cities in California are hiring for Dealer Service Manager jobs?

Cities in California with the most Dealer Service Manager job openings:

Infographic showing various Dealer Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,054 per year, or $33.2 per hour.

$100K - $199K/yr

Full-time

Posted 23 days ago


Job description


Import Service Manager
Position Overview
This Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. This Service Manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining objectives and maintaining service records. This Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer's customer satisfaction index and for monitoring and improving customer satisfaction, also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Parts Managers, Sales Managers and other store Associates, just to name a few.
What are the day-to-day responsibilities?
  • Assistall subordinate service staff in all phases of their jobdescriptions
  • Reportto management any circumstances that compromise the integrity of the dealership
  • Collectaccounts receivable for service work
  • Ensurethat service department employees follow safety policies and practices andthat they report any and all accidents immediately
  • Ensurethat all required technical publications, periodicals, bulletins, ect... areobtained, kept up-to-date and properly maintained
  • Qualitycheck completed jobs
  • Ensurethat all the necessary shop equipment is in proper working condition
  • Ensurethat customer inconveniences, complaints and misunderstandings are dealtwith fairly and quickly
  • Ensurethat proper service sales techniques are being used
  • Communicatewith customers before issues arise and get involved in escalated customerissues
  • Maintainaccurate records and ensure warranty parts retention as outlined,following all manufacturer requirements as outlined in manufacturer andcompany policy and procedures manuals
  • Maintainthe highest possible standards of workmanship, advise technicians ofservice CSI on a monthly basis
  • Serveas liaison with factory representatives in the absence of fixed operationsor service director
  • Establishand maintain a good working relationship with customers to encourage repeatreferral business
  • Assureproper repair order flow to satisfy warranty/dealership/business officerequirements
  • Hire,train, motivate, counsel and monitor the performance of all servicedepartment staff
  • Maintaincustomer satisfaction index rating above that of manufacturer ordealership average

What are the requirements for this job?
  • Threeto Five years' experience in Franchise Dealership Service Department
  • Excellentverbal and written communication and interpersonal skills
  • Proficientknowledge of dealership computer systems
  • Musthave a valid driver's license
  • Demonstratedcustomer service skills
  • Previousindustry knowledge of overall operations, management and wholesalerelations

All inquire held in confidence.
Our client is a equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
What are the requirements for this job?
  • Threeto Five years' experience in Franchise Dealership Service Department
  • Excellentverbal and written communication and interpersonal skills
  • Proficientknowledge of dealership computer systems
  • Musthave a valid driver's license
  • Demonstratedcustomer service skills
  • Previousindustry knowledge of overall operations, management and wholesalerelations

Skill Set
What are the requirements for this job? Three to Five years' experience in Franchise Dealership Service Department Excellent verbal and written communication and interpersonal skills Proficient knowledge of dealership computer systems Must have a valid driver's license Demonstrated customer service skills Previous industry knowledge of overall operations, management and wholesale relations