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Dealer Management Jobs in California (NOW HIRING)

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Dealer Management information

What is the difference between Dealer Management vs Service Advisor?

AspectDealer ManagementService Advisor
Primary RoleOversees dealership operations, sales, and overall business performanceActs as the main point of contact for vehicle service and repairs, advising customers
Required CredentialsBusiness or automotive management experience, possibly a dealership management certificationAutomotive service or technical certifications, customer service skills
Work EnvironmentDealership management offices, sales floors, administrative settingsService department, repair bays, customer service areas
Industry UsageUsed across automotive dealerships for overall managementCommonly found in service departments within dealerships

Dealer Management focuses on overseeing dealership operations and business performance, while Service Advisors primarily handle customer interactions related to vehicle repairs and services. Both roles are essential in automotive dealerships but serve different functions within the industry.

How do you become a dealer management?

To pursue a career in dealer management, individuals typically need a background in business, sales, or automotive industries, along with strong leadership and communication skills. Gaining experience through roles such as sales manager or service manager can be beneficial, and some positions may require relevant certifications or knowledge of dealership operations and management software. A bachelor's degree in business or a related field can also improve job prospects.

What does a dealer management do?

A dealer management professional oversees the operations of a dealership, including sales, inventory, customer relations, and compliance. They often use dealer management systems (DMS) software and require strong organizational and communication skills to ensure efficient business performance.

What are popular job titles related to Dealer Management jobs in California?

For Dealer Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Dealer Management jobs in California look for?

The top searched job categories for Dealer Management jobs in California are:

What cities in California are hiring for Dealer Management jobs?

Cities in California with the most Dealer Management job openings:

Dealer Management jobs near you
Infographic showing various Dealer Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Dealer Success Manager

Motive Holding Companies LLC

Fountain Valley, CA • On-site

$70 - $90/hr

Other

Posted 5 days ago

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.

Responsibilities
  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.
Required Qualifications
  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.
Preferred Requirements
  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies
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