1

Dealer Assistant Jobs in Alberta (NOW HIRING)

Maintain strong relationships with the Service and Parts personnel at the dealership. * Work with Dealers to resolve service issues that may arise on Brandt products. * Assist in administering ...

Maintain strong relationships with the Service and Parts personnel at the dealership. * Work with Dealers to resolve service issues that may arise on Brandt products. * Assist in administering ...

Collision Shop Porter

Calgary, AB · On-site

CA$16 - CA$20/hr

Move, park, and organize customer and dealership vehicles safely around the collision center and lot. * Assist with vehicle checkin, staging for repairs, and preparing vehicles for technicians.

Corporate Commercial Legal Assistant - Edmonton ABOUT OGILVIE LLP Ogilvie was built in 1920 on a ... THE OPPORTUNITY We are currently inviting qualified candidates who are interested in dealing with a ...

Facility Assistant I Start a career in your own backyard. You'll take responsibility for the kind ... I enjoy that my position requires both dealing with the customers and I am able to participate in ...

New

Administrative Assistant KSB GIW, Inc. Job Title : Administrative Assistant Department: Fort ... Experience in dealing with the public in person and over the phone * Ability to communicate clearly ...

SMS Equipment is looking for a Service Assistant to provide administrative support to the service ... As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to ...

next page

Showing results 1-20

Dealer Assistant information

What is a dealer assistant?

Dealer Assistants are professionals who support dealers in various industries, such as automotive, gaming, or retail. Their duties may include administrative tasks, customer service, inventory management, and assisting with sales or operations. They help ensure that the dealer's business runs smoothly by handling day-to-day responsibilities and communicating with clients or customers. Dealer Assistants are often required to have strong organizational, communication, and multitasking skills. The specific role can vary depending on the industry and the employer.

What are the key skills and qualifications needed to thrive as a dealer assistant, and why are they important?

To thrive as a Dealer Assistant, you need strong organizational abilities, attention to detail, and a good understanding of dealership operations, often supported by a high school diploma or relevant experience. Familiarity with dealership management systems (DMS), inventory software, and basic office tools like MS Office is typically required. Excellent communication, customer service skills, and the ability to multitask under pressure help you stand out in this role. These skills are crucial for efficiently supporting dealership processes, ensuring customer satisfaction, and maintaining smooth daily operations.

What are the most common challenges dealer assistants face when supporting sales teams, and how can they overcome them?

Dealer Assistants often encounter challenges such as managing multiple administrative tasks simultaneously, maintaining accurate inventory records, and ensuring timely communication between dealers, customers, and internal departments. To overcome these obstacles, it's important to develop strong organizational skills, stay up-to-date with inventory management software, and prioritize clear, proactive communication. Building positive relationships with team members and adapting to fast-paced changes can also help Dealer Assistants excel in supporting the sales process.

What is the difference between Dealer Assistant vs Sales Associate?

AspectDealer AssistantSales Associate
Required CredentialsHigh school diploma, dealership-specific trainingHigh school diploma, sales training often preferred
Work EnvironmentDealerships, automotive showroomsRetail stores, car dealerships, showrooms
Employer & Industry UsageAutomotive industry, dealershipsRetail, automotive, various sales sectors
Common Search & ComparisonCustomer service, administrative supportCustomer engagement, sales performance

Dealer Assistants primarily support dealership operations and customer service, focusing on administrative tasks and client interactions. Sales Associates are more involved in direct sales activities, engaging with customers to promote and sell vehicles. While both roles work within dealerships, Dealer Assistants handle backend support, whereas Sales Associates focus on sales performance and customer relationships.

What are the most commonly searched types of Dealer jobs in Alberta?

The most popular types of Dealer jobs in Alberta are:

Infographic showing various Dealer Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Area Manager of Product Support

Brandt

Edmonton, AB

Full-time

Re-posted 24 days ago


Job description

Brandt is currently seeking an Area Manager of Product Support in our Edmonton, Red Deer or Calgary location.

This position plays a critical role in strengthening Brandt’s dealer service capabilities by working closely with Dealer Service and Parts teams to improve support, ensure appropriate parts inventory, and provide training on systems and processes. The role involves fieldwork to diagnose and resolve service issues, assist with product improvement programs, and ensure proper equipment setup. Acting as a key liaison between dealers, customers, and internal teams, this role gathers field insights, reports technical issues, and drives continuous product and service improvements to enhance customer satisfaction.

Duties and Responsibilities

  • Promote Parts Booking programs and work with dealer to grow parts sales.
  • Maintain strong relationships with the Service and Parts personnel at the dealership.
  • Work with Dealers to resolve service issues that may arise on Brandt products.
  • Assist in administering company product warranty/Product Improvement Program (PIP).
  • Responsible to gather and document failure data (i.e. equipment size, configuration, type and mode of failure) on recurring failures where there is not a known resolution.
  • Travel with a dealer representative to the field to:
    • Gather further information in a timely manner.
    • Confirm alignment, configuration and proper set up.
    • Take measurements, gather environmental data, and observe operating methods.
    • Instruct dealer tech on minor adjustments or installations as required based off Engineering approved modifications.
    • Make follow up calls.
  • Communicate directly with dealers, Territory Managers, and other internal departments to maintain relationships with the customer throughout the failure and product resolution time.
  • Make recommendations and work with Platform leads and Quality/Operations on resolution.
  • Continue to investigate field issues until resolution is found.
  • Monitor customer/dealer satisfaction upon resolution.
  • In major failures, lead and coordinate the repair efforts with the Dealer, TM and any necessary internal departments using all necessary resources available.
  • Travel requirement up to 70% on an as needed basis.
  • Contribute to and implement the Customer Support Strategy in coordination with the TM for each dealer.
  • Assist the Service team in the development of training materials.
  • Provide dealer service and warranty training.

#LI-onsite


Required Skills
  •         Strong leadership skills
  • Strong planning, organizational, and time management skills
  • Strong problem-solving skills
  • Strong communication skills, both written and oral
  • Ability to think analytically
  • Possess a high level of customer focus
  • Possess a valid Driver’s License

Required Experience
  • Mechanical Technologist or similar education/experience
  • Farm background or experience with agriculture equipment is an asset