Dc Operations Manager Jobs in Hanover, MD (NOW HIRING)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job.  Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description.  This job description is not a "contract" between the employee and the Authority.  The job duties and essential functions may be changed at the discretion of the General Manager.

GeneralJob Title:Senior Manager, Pumping OperationsJob Code:OA0391Supervises Directly:YesNew or Revised:RevisedRegular or At-Will:At-WillDate Last Revised:6/9/2026Exempt or Non-Exempt:ExemptCompensation Approval Signature: Union/ Non-Union:Non-Union

Division:

Department: 

Operations

Pumping-Operations

Salary Schedule:  Executive GradeCost Center Code:   815006Grade:ESSAEssential Position:YesReports To: Director, Pumping OperationsEEO Code:Officials and AdministratorsWork Format

Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Senior Manager, Pumping Operations is responsible for managing the activities of the Pumping Operations Branch and the operation of all sanitary, combined, water, and storm water pumping stations and water storage facilities of the District of Columbia.

Essential Duties & Responsibilities:

• Manages and provides day-to-day leadership to the team engaged in specified operational activities as appropriate to the position specifically related to the operations of nine sewer pump stations, four water pump stations, sixteen storm water pump stations, and eight water storage facilities, which are all 24-hour, 365 day on-call operations.
• Lead asset management, reliability, cost reduction, energy management initiatives and support the preventive, predictive and corrective maintenance programs. Provides conditional assessment and recommendations for the replacement of equipment.
• Recommend, implement and monitor Key Performance Indicators and monitor monthly performance against forecast and benchmarks.
• Leads the monthly water pumping and consumption reconciliation reports to ensure there is minimal loss to DC Water.
• Utilize financial data to develop business cases and business benefits to assist the Director in decision making and prepare the Branch's budget and monitor expenditures.
• Leads the quarterly review of Maximo work order data to establish "bad actors" and working with maintenance and SCADA-PCS conduct Root Cause and Failure Mode and Effects Analyses leading to increased asset availability and reduced operating cost.
• Execute an operational excellence program that supports safe, efficient, and reliable operations including the coordination of best practice implementation and standardization.
• Provide insight into the operation through business analytics and drive continuous improvement efforts.
• Develop and implement annual Operations Strategic Plans that align with DC Water Strategic Plans.
• Submission of Critical regulatory reports to the Environmental Protection Agency on Combined Sewer Overflow Operations.
• Coordinates and inspects equipment, installation and repairs to all Pump facilities and identifies the type and scope of work for operational maintenance activities.
• Interfaces with the SCADA-PCS Branch and other branches within the Authority to ensure continuous operation of all pumping activities including the development of control narratives related to pump station operation.
• Responsible for adhering to both the Clean Drinking Water Act for the sewer collection system, the Safe Drinking Water Act for the water distribution system, EPA, OSHA and other appropriate regulations.
• Establish and update Standard Operations Plans and Procedures as well as Emergency Operational Plans for all water and sewer facilities and coordinates pumping and water production activities with the Army Corps of Engineer's Washington Aqueduct.
• Oversee the normal operations budget for the Branch, assuring proper utilization/control of obligated funds and submitting annual budget estimates, as well as making recommendations for the capital budget for all water and sewer facilities.
• Enforces all rules and regulations pertaining to housekeeping, safety, employee conduct, care of equipment, and fire protection for all water and sewer facilities.
• Monitors and evaluates the progress of the Branch towards meeting goals and recommends adjustments to objectives, work plans, schedules, and commitment of resources for both water and sewer operations.
• Provides clarifications and interpretations to drawings and specifications, and recommends changes in design, specifications, and schedules to accommodate latent unforeseen conditions, policy changes, and other requested or necessary changes in scope., and ensures control narrative is updated for all water and sewer facilities.
• Overseas, reviews and recommends approval of change order negotiations with construction contractors, and consultants including both schedule and cost.
• Performs other related duties and projects assigned at the discretion of the immediate supervisor.
• Oversee the capital improvement and delivery program for the Branch for both water and sewer programs, engage with all stakeholders to ensure compliance and delivery for all pumping facilities and asset management.

Supervisory Responsibilities: Provides daily planning and administration through subordinate supervisors, in the selection, assignment, supervision, promotion, discipline, and training of personnel within the Branch. Ensures compliance with OSHA, Equal Employment Opportunity, labor law, and payroll.

Key Working Relationships: Interacts with officials throughout the Authority, other government agencies, and consultants and contractors.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:Ten (10) years of progressive experience with pumping operations and maintenance in a sewer collection or water distribution system of a public utility, inclusive of (5) years of supervisory and/or program management experience; or equivalent combination of education and experience.Minimum Education Requirements:A Bachelor's Degree in Environmental Engineering, Environmental Science, Management or related field from an accredited college or university.Required Skills:Strong analytical, planning, and organizational skills. Strong leadership and interpersonal skills.Excellent in human relations, oral and written communications, supervisory skills, including delegation skills.Utilizes a personal computer and maintains a working knowledge of applicable software programs (i.e. word processing, spreadsheets, email, database, etc.).Required Licenses & Certifications:N/APhysical Requirements: Subject to indoor and/or outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures.Subject to noise, vibration, and to hazards from a variety of physical conditions.

Preferred Skills & Qualifications

Preferred Experience:N/APreferred Education Requirements:Certification as a Professional Engineer (PE).Certification as a Project Management Professional (PMP).Preferred Skills:N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. 

 

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and well-being.
• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.
• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. 

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

      The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.