Days Inn Jobs in Gainesville, VA (NOW HIRING)

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in out growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious "family" meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

www.theinnatlittlewashington.com

The Housekeeping Manager leadsall daily housekeeping operations at The Inn at Little Washington, a ForbesFive-Star, Michelin Two-Star, Relais & Chateaux property. This position hasfull ownership of guest room quality, public area presentation, teamperformance, departmental budget, labor management, and supply inventory acrossthe entire property. The Housekeeping Manager directly supervises HousekeepingSupervisors, Housekeepers, Housemen, and House Attendants, and is accountablefor building a team culture rooted in attention to detail, pride of ownership,and genuine hospitality. Reporting to the Assistant General Manager, this roleensures that every guest room, public space, and building common area reflectsthe immaculate standards expected of a world-class luxury property.

Guest room and public area inspection scoresconsistently meet or exceed Forbes Five-Star housekeeping standards

Housekeeping labor costs remain within budgeted targetsthrough effective scheduling, forecasting, and daily management

Supply and linen inventory maintained at establishedPAR levels with zero service disruptions due to stockouts

Staff retention and engagement within the housekeepingdepartment meet or exceed property-wide benchmarks

Guest Room & PropertyStandards

Inspect guest rooms, public areas, building commonspaces, and back-of-house areas daily to ensure they meet Forbes Five-Starpresentation and cleanliness standards

Establish and enforce detailed cleaning protocols,checklists, and quality benchmarks for all room types and public areas

Ensure all guest room special requests, VIPpreparations, and turndown service are completed accurately and on time

Coordinate with the Front Office on daily arrivals,departures, VIP guests, room moves, and any maintenance-related room blocks

Communicate maintenance issues, fixture damage, anditems requiring repair to the Facilities team promptly, tracking resolutionthrough completion

Conduct regular deep-cleaning projects and seasonalrefresh initiatives to maintain the property at the highest standard

Team Leadership &Development

Directly supervise the full housekeeping team,including Housekeeping Supervisors, Housekeepers, Housemen, and HouseAttendants

Lead the hiring, interviewing, onboarding, and trainingof all new housekeeping team members, ensuring they are prepared to deliverFive-Star service from day one

Build and maintain a structured, ongoing trainingprogram covering cleaning techniques, Forbes standards, safety protocols, guestinteraction expectations, and property knowledge

Conduct annual performance evaluations for allhousekeeping staff and initiate recommendations for wage adjustments,promotions, and corrective actions as needed

Provide daily coaching, mentorship, and constructivefeedback to develop team members and strengthen departmental performance

Distribute daily checklists and project assignments toHousekeeping Supervisors, Housekeepers, Housemen, and House Attendants, andmonitor completion throughout each shift

Arrange and lead regular department meetings tocommunicate expectations, celebrate successes, address issues, and solicitfeedback from the team

Foster a team culture of accountability, pride, mutualrespect, and genuine care for the guest experience

Scheduling, LaborManagement & Budget

Create and manage weekly housekeeping schedules,ensuring staffing levels align with occupancy forecasts and business demands

Track and manage housekeeping labor costs daily andweekly, maintaining performance within the departmental labor budget

Monitor and approve timecards in Paycom, trackingattendance patterns, overtime, and callouts

Own the housekeeping departmental operating budget,including supply procurement, equipment purchases, and contract services

Maintain and update the departmental checkbook,reconciling expenditures against the monthly budget provided by Accounting

Exercise fiscal responsibility in all purchasingdecisions, seeking opportunities to reduce costs without compromising quality

Inventory, Supply &Vendor Management

Complete weekly inventory counts of all housekeepingsupplies, linens, terry, amenities, and cleaning products to ensure PAR levelsare maintained

Manage the full procurement cycle: sourcing, ordering,receiving, and properly storing all housekeeping supplies and equipment

Maintain positive, professional relationships withsuppliers and vendors, negotiating favorable terms and ensuring reliabledelivery

Oversee linen inventory management, including trackingusage, loss rates, and replacement needs across all room types

Ensure all cleaning chemicals and products are storedsafely and in compliance with safety data sheet (SDS) requirements

Safety, Sanitation &Compliance

Ensure all housekeeping operations comply with propertysafety policies, health department standards, and OSHA requirements

Supervise and enforce all sanitation and disinfectionprotocols across guest rooms, public areas, and back-of-house spaces

Ensure all team members are trained on proper chemicalhandling, equipment operation, and workplace safety procedures

Report and document any workplace injuries, safetyhazards, or incidents immediately, following The Inn's established protocols

Maintain a clean, organized, and professionalhousekeeping office and storage areas

Guest Service &Cross-Departmental Collaboration

Greet every guest warmly and professionally, as thoughwelcoming them into your own home

Anticipate guest needs and respond to inquiries andrequests in a timely, courteous, and discreet manner

Maintain working knowledge of all hotel services,property features, local attractions, and the history of The Inn at LittleWashington to assist guests when asked

Work closely with the Front Office, Facilities, andFood & Beverage teams to coordinate on guest needs, special events,projects, and property-wide initiatives

Support cross-departmental operations as needed,demonstrating flexibility and a team-first approach

Required: 3+years' progressive housekeeping experience, including at least 2 years in asupervisory or management capacity

Required: Provenability to lead, develop, and hold accountable a team of 10+ staff members

Required: Strongunderstanding of luxury housekeeping standards, cleaning techniques, andquality inspection processes

Required: Experiencemanaging departmental budgets, labor costs, and supply inventories

Required: Proficiencyin Microsoft Office (Excel, Word) and timekeeping systems (Paycom orcomparable)

Required: Effectivecommunication skills in English, both verbal and written

Required: Abilityto work weekends, holidays, and a flexible schedule based on occupancy andbusiness needs

Required: Mustbe well-groomed and well-presented with no visible tattoos

Preferred: Priorexperience at a Forbes Five-Star, AAA Five-Diamond, or comparable luxuryproperty

Preferred: Familiaritywith Forbes Travel Guide housekeeping and inspection standards

Preferred: Abilityto communicate in Spanish in addition to English

Preferred: Experiencewith property management systems (Agilysys Versa or comparable PMS)

Preferred: OSHAor hospitality-specific safety certification

Ability to stand, walk, bend, kneel, and climb stairsfor extended periods throughout an 8- to 10-hour shift

Ability to lift, carry, push, and pull items weighingup to 50 pounds (linen carts, supply cases, cleaning equipment)

Ability to perform hands-on housekeeping tasks asneeded, including making beds, vacuuming, mopping, and cleaning guest rooms

Ability to move freely between multiple buildingsacross the property, including navigating stairs and outdoor walkways

Ability to work in varying conditions includingexposure to cleaning chemicals, temperature fluctuations, and outdoor weather

BENEFITS & COMPENSATION

The Inn at Little Washingtonoffers a competitive compensation and benefits package that may include health,dental, and vision insurance, paid time off, a retirement savings plan, anemployee dining program, and professional development opportunities. Specificbenefits vary by position and employment status.

Equal Employment Opportunity

The Inn at Little Washington is an equal opportunity employercommitted to creating a diverse and inclusive workplace. We do not discriminateon the basis of race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, veteran status, geneticinformation, or any other characteristic protected by applicable federal,state, or local law. All employment decisions are based on business needs, jobrequirements, and individual qualifications.

At-Will Employment

This job description does not constitute an employment contract,express or implied, and does not guarantee employment for any specificduration. Employment at The Inn at Little Washington is at-will, meaning eitherthe team member or The Inn may terminate the employment relationship at anytime, with or without cause or notice, to the extent permitted by law.

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**