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Days Inn Jobs in Covington, KY (NOW HIRING)

MCR Hotels

Server, Restaurant

Loveland, OH · On-site

$15 - $17/hr

Hilton Garden Inn Cincinnati Northeast SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY ... Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the ...

MCR Hotels

Server, Restaurant

Loveland, OH · On-site

$15 - $17/hr

Hilton Garden Inn Cincinnati Northeast SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY ... Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the ...

MCR Hotels

Assistant General Manager

Loveland, OH · On-site

$53K - $55K/yr

Hilton Garden Inn Cincinnati Northeast SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY ... Support the General Manager in completing a review of previous day team member time clock punches ...

Drury Hotels

Housekeeper

Cincinnati, OH

$17/hr

Drury Inn & Suites - 2265 East Sharon Road , Sharonville, Ohio 45241-1870 You belong at Drury ... After a busy day at work or play, our guests will be able to rest easily knowing that we will take ...

mcr

Assistant General Manager

Loveland, OH · On-site

Hilton Garden Inn Cincinnati Northeast SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY ... Support the General Manager in completing a review of previous day team member time clock punches ...

Drury Hotels Company, LLC

Housekeeper

Sharonville, OH · On-site

$17/hr

Drury Inn & Suites - 2265 East Sharon Road , Sharonville, Ohio 45241-1870 You belong at Drury ... After a busy day at work or play, our guests will be able to rest easily knowing that we will take ...

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All JobsDays Inn JobsDays Inn Jobs in Covington, KY

Days Inn information

See Covington, KY salary details

$7

$14

$18

How much do days inn jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for days inn in Covington, KY is $14.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk staff at Days Inn, and how can they be successfully managed?

Front desk staff at Days Inn often encounter challenges such as handling guest complaints, managing high-occupancy periods, and coordinating with housekeeping to ensure timely room readiness. Successfully managing these situations requires strong communication skills, patience, and the ability to multitask. Building familiarity with the hotel’s reservation system and maintaining a friendly, solution-oriented attitude can help address guest concerns efficiently. Support from experienced team members and clear protocols also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a Days Inn hotel front desk agent, and why are they important?

To thrive as a Days Inn Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is often required. Excellent communication, problem-solving abilities, and a friendly demeanor make someone stand out in this role. These skills ensure smooth guest check-ins, positive guest experiences, and efficient hotel operations.

What are Days Inn employees responsible for?

Days Inn employees are responsible for providing excellent customer service to guests, including handling check-ins and check-outs, managing reservations, maintaining cleanliness in guest rooms and public areas, and addressing guest inquiries or concerns. Their duties can vary depending on their specific role, such as front desk, housekeeping, or maintenance. Overall, they help ensure a comfortable and pleasant stay for all guests at the hotel.

What is the difference between Days Inn vs Hotel Front Desk Clerk?

AspectDays InnHotel Front Desk Clerk
Required CredentialsHigh school diploma or equivalent; some positions may require hospitality trainingHigh school diploma; customer service skills; hospitality training optional
Work EnvironmentHotel chain, hospitality industry, front desk areaHotel lobby, front desk, customer service setting
Employer & Industry UsageMajor hotel chain, hospitality sectorHotels, resorts, hospitality businesses
Common Search & ComparisonYesYes

The Days Inn is a hotel chain that employs Front Desk Clerks to manage guest check-ins, reservations, and inquiries. A Hotel Front Desk Clerk is a role within hotels like Days Inn, focusing on customer service and administrative tasks. While Days Inn refers to the company, the Front Desk Clerk is the job position common across many hotel brands. Both roles require similar credentials and work environments, making them closely related in the hospitality industry.

What cities near Covington, KY are hiring for Days Inn jobs? Cities near Covington, KY with the most Days Inn job openings:
Days Inn jobs near you
Infographic showing various Days Inn job openings in Covington, KY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $30,679 per year, or $14.7 per hour.

Server, Restaurant

MCR Hotels

Loveland, OH • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Hilton Garden Inn Cincinnati Northeast
SECTION ONE: MCR Universal Role Standards
EXECUTIVE SUMMARY
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
  • Happy Guests
  • Spotless Cleanliness
  • Product Consistency & Quality
  • Teamwork

Duties and Expectations
1. Happy Guests
  • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
  • Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
  • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
  • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
  • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
  • Events: Awareness and support for all groups and events at the hotel.
  • Technology: Understanding of relevant technology for each role.
  • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.

2. Spotless Cleanliness
  • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.

3. Product Consistency & Quality
  • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
  • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.

4. Teamwork
  • Communication: Communication between Team Members should be clear, honest, and professional.
  • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
  • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.

SECTION TWO: Role Specific Duties and Expectations
The Server is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders.
Responsibilities:
  • Friendly Greeting: Greet guests and give a clear and correct description of food and beverage options.
  • Quick Delivery: Deliver hot to order items from kitchen to tables.
  • POS Skills: Input orders into computer and secure accurate payment.
  • Barista: Prepare coffee as well as other specialized drinks.
  • Table Manicure: Clear, clean, and reset tables for dining as needed.
  • Guest Service: Observe diners and respond to requests.
  • Side work: Complete daily inventory prep sheet and other side work allowable by labor rules.
  • Menu Knowledge: Knowledge and familiarity of current food and beverage offerings.
  • Seating: Escort guests to tables as needed.
  • Food Safety: Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning.
  • Cleanliness: Assist in maintaining the cleanliness of the restaurant and surrounding areas.
  • General Hotel Knowledge: Demonstrate knowledge of hours and available amenities of the hotel.

SECTION THREE: Success Metrics
Happy Guests
  • Management Performance Ratings
  • Guest Satisfaction Scores/Intent to Return

Spotless Cleanliness
  • GM/AGM Spot Checks
  • Leadership Walk-throughs (RVP, etc.)
  • Guest Ratings/Reviews

Product Consistency & Quality
  • Checklist Tracking
  • Management Performance Ratings
  • Guest Ratings

Teamwork
  • Management Performance Ratings

SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
  • Work Experience: Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  • Must have a positive attitude and willingness to learn.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Always provide friendly service with a smile to guests.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager. Never work while clocked out.
  • Must clock in/out for breaks at the designated time on your schedule.
  • Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
  • Standing: Remaining upright on the feet, particularly for sustained periods of time.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Repetitive Motions: Making substantial movements (motions) of the
  • wrists, hands, and/or fingers.
  • Lifting: Carrying certain laundry supplies, linens and other items.

Language + Reasoning Skills:
  • Read, write, understand and communicate with others effectively using the English language.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Apply