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Day Shift Technical Support Manager Jobs in Baton Rouge, LA

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Implement and manage Azure Virtual Machines, networking, and security policies. * Respond to and resolve escalated technical support tickets in a timely manner. * Perform root cause analysis and ...

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Immense Networks is looking for a Level One Technical Engineer with a passion for IT support, ... Basic understanding of Active Directory, Azure Active Directory, and user management. * Strong ...

Tech Support Trainer HVAC

Baton Rouge, LA · On-site

$29K - $36K/yr

Partner with Branch Managers and Account Managers to support and help close sales opportunities with key equipment dealers and contractors. * Deliver customer-focused technical training programs as a ...

Tech Support Trainer HVAC

Baton Rouge, LA · On-site

$29K - $36K/yr

Partner with Branch Managers and Account Managers to support and help close sales opportunities with key equipment dealers and contractors. * Deliver customer-focused technical training programs as a ...

... to-day operations and seek to strengthen and support the communities we serve. Additional ... Verify and evaluate ILI data and communicate findings to management and stakeholders. * Analyze ...

Showing results 21-40

Day Shift Technical Support Manager information

See Baton Rouge, LA salary details

$28.3K

$82.5K

$141.6K

How much do day shift technical support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for day shift technical support manager in Baton Rouge, LA is $82,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $99,900.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What are popular job titles related to Day Shift Technical Support Manager jobs in Baton Rouge, LA?

For Day Shift Technical Support Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Day Shift Technical Support Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Day Shift Technical Support Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Day Shift Technical Support Manager jobs?

Cities near Baton Rouge, LA with the most Day Shift Technical Support Manager job openings:

Level Two Technical Engineer

Immense Networks

Baton Rouge, LA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

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Job description

Immense Networks is seeking a Level Two Technical Engineer with strong networking experience, excellent problem-solving and critical thinking skills, and a solid background in Azure cloud services. This role will handle escalated technical issues, provide advanced troubleshooting, and assist with project-based work while ensuring high- quality IT support for our clients.

Responsibilities:

• Provide advanced remote and on-site networking and infrastructure support.

• Troubleshoot and resolve complex network connectivity issues (LAN/WAN, VLANs, VPNs, firewalls).

• Configure and maintain routers, switches, and firewalls (Cisco, Meraki, Fortinet, or similar).

• Administer and troubleshoot Azure Active Directory, Microsoft 365, and cloud-based networking.

• Implement and manage Azure Virtual Machines, networking, and security policies.

• Respond to and resolve escalated technical support tickets in a timely manner.

• Perform root cause analysis and recommend solutions to prevent recurring issues.

• Assist with network design, deployment, and upgrades for clients.

• Collaborate with senior engineers on IT projects, including Azure migrations, network redesigns, and cybersecurity enhancements.

• Document troubleshooting steps, client environments, and resolution processes.

Requirements:

• 2+ years of experience in an MSP or similar IT support role.

• Strong networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs, firewall configurations).

• Hands-on experience with Azure services (Azure AD, Virtual Networks, Intune, Virtual Machines).

• Strong problem-solving and critical thinking skills to diagnose complex IT issues.

• Proficiency in Microsoft 365 administration (Exchange Online, SharePoint, OneDrive).

• Experience working with firewalls and security policies (Fortinet).

• Familiarity with scripting and automation (PowerShell preferred).

• Strong communication skills with the ability to explain technical concepts to non-technical users.

• Certifications such as CompTIA Network+, Microsoft Azure Fundamentals (AZ-900), or Fortinet NSE4 (preferred but not required).

Why Join Us?

• Competitive salary and benefits package.

• Opportunities for professional growth and certifications.

• A collaborative and innovative work environment.

• Work on cutting-edge technology solutions for a variety of industries.

Company Description

Founded in 2005, Immense Networks is an IT consulting firm that utilizes technology, automation, and our rockstar team to help our clients achieve their technology-related goals. We are client-focused and always work in our clients' sincere best interests. Our vision is to be the premier technology partner for our small business clients.