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Day Shift Technical Support Manager Jobs in Tennessee

Open Shift Technical Advisor

Oak Ridge, TN · On-site

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

Open Shift Technical Advisor

Oak Ridge, TN · On-site

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

Open Shift Technical Advisor

Oak Ridge, TN · On-site

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

... management technologies, mobile devices, and a wide variety of desktop hardware ... This position offers the opportunity to work in a collaborative IT environment supporting day-to ...

Hands-on expertise with Shop management software such as Trimble FabShop, Autodesk CamDuct or ... Technical Customer Support, VDC, MEP, Autodesk Revit, SysQue, Trimble Connect, BIM, CAD, Software ...

New

Essential Skills & Experience • 3+ years of technical customer support experience in software or technology environments. • Hands-on expertise with Shop management software such as Trimble ...

New

Shift Technical Advisor, Level V

Oak Ridge, TN · On-site

$110K - $111K/yr

Serving as primary support team member for the Operations Manager and Shift Manager to ensure daily ... At AIS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat ...

Position Summary We are seeking a Technical Support Specialist to support day-to-day mechanical processing and production operations for detector materials used in PET molecular imaging applications.

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Day Shift Technical Support Manager information

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

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Cities in Tennessee with the most Day Shift Technical Support Manager job openings:

$140 - $210/hr

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Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Shift Technical Advisor

Full Time Oak Ridge, TN, US

10 days ago Requisition ID: 1544

Boston Government Services (BGS) is seeking a Shift Technical Adviser to support our client at the Y12 National Security Complex in Oak Ridge, TN.

BGS is an engineering, technology, and security firm helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects. We support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent because the best talent delivers the best results for our clients. Our capabilities are based on our experience in complex, secure, and highly regulated environments. We leverage our experience and capabilities to provide mission-driven solutions tuned to our client's mission needs and strategic direction.

Work that Matters. People that Matter More. At BGS, we believe meaningful work starts with great people. We foster a culture built on respect, collaboration, and accountability—where employees are empowered to contribute ideas, grow professionally, and make an impact. We care about our employees' well-being through competitive benefits, clear expectations, and an environment that values both excellence and connection.

If you align with BGS' company values and culture, we would love for you to explore opportunities to join our growing team by checking out the job description below!

Where You’ll Work:

The Y12 National Security Complex located in Oak Ridge, TN, plays a vital role in the U.S. Department of Energy's Nuclear Security Enterprise. Y-12 provides manufacturing, technical, and scientific expertise to produce components, subassemblies, and quality evaluations to sustain a U.S. nuclear deterrent; reduce the threat from weapons of mass destruction; supply nuclear material to the Naval Reactors Program; and provide solutions to other emerging national security challenges. Y-12 has developed state-of-the-art capabilities in three core areas: nuclear technology and materials, security and consequence management, and manufacturing and technical services. Y-12 lends its specialized expertise to other federal agencies, such as the U.S. Departments of Defense and Homeland Security, state and local governments, and private-sector companies. Projects at Y-12 include providing protective equipment to soldiers in combat, training National Guard units for radiological emergencies, and creating machining platforms that improve production and efficiency.

Learn more about Y12 visit: https://www.y12.doe.gov/

About the Role:

The Shift Technical Advisor is responsible for providing the technical expertise to understand the approved safety basis for operations of the facility and to evaluate the impact of proposed changes/modifications on the safe operation of the facility.

Responsibilities:

  • Serving as primary support team member for the Operations Manager and Shift Manager to ensure daily operations are safe, effective, and performed in accordance with approved procedures.
  • Interfacing with support organizations to understand planned operations within the facility and ensure activities are in compliance with facility safety basis authorized work.
  • Performing troubleshooting and improvement activities for emerging issues within the operations management scope of responsibility to resolve issues and improve effectiveness in implementation of compliance requirements.
  • Serving in a project management role as needed for coordination of large, cross-cutting activities within the facility that involve multiple interfaces that cross organizational lines.
  • Presenting technical briefings or presentations, as required, that describe and explain approved facility operations and compliance implementation methods.
  • Evaluating proposed modifications or changes against the approved Documented Safety Analysis via the Unreviewed Safety Question.
  • Determining processes to ensure changes are within the scope and methods appropriate for the facility.
  • Providing on-call coverage for assigned weekends based upon a rotation with others in the group; on-call is as needed, which may or may not require weekend work for the assigned weekend.
  • Other duties as assigned.

Requirements:

  • BA/BS Degree plus 15-20 years of direct experience required or an MA or MS with 14-18 years of experience.
  • Must meet the requirements of DOE O 426.2A (i.e., Baccalaureate in engineering or related scientific major 2 years job-related, and 1-year nuclear experience; or a DOE O 426.2A alternative).
  • Must be a U.S. citizen.
  • Successful drug screening.
  • Requires the ability to obtain a U.S. Department of Energy (DOE) Q security clearance; however, all qualified candidates will be considered regardless of their current clearance status.
  • Requires the ability to obtain a Human Reliability Program (HRP) Certification.

Location/Work Arrangement:

  • This position is a fully onsite position at Y12 National Security Complex.
  • Schedule is full-time, Monday - Friday 40-hour week.

BGS offers a competitive total compensation package to eligible employees. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability.

EEO:

BGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exclusive Agreement Disclaimer:

BGS has standing contracts with federal agencies throughout the United States. We require an affirmative exclusive agreement to represent all candidates to our clients. By submitting this application, you are consenting to allow BGS to represent you as a candidate for the role in which you are applying.

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