Pay: $18.00 - $20.00 per hour
Job description:
Position:
Location: Country Inn & Suites, 777 E Grand Ave, Bensenville, IL 60106
Pay: $18.00 - $20.00 per hour
Shift: Morning
Benefits:
- Employee discounts
- 401(k) retirement plan
- Career growth opportunities
- Bonuses
Job Summary:
Country Inn & Suites is seeking a detail-oriented and reliable Morning front desk agent to join our team. The Front Desk agent will oversee the front desk operations, ensure guest satisfaction, and perform end-of-day financial reconciliation to maintain accurate records.
Key Responsibilities:
- Greet and assist guests with check-in, check-out, and other inquiries in a professional and friendly manner.
- Prepare and distribute daily reports for management.
- Resolve guest complaints or issues promptly and professionally.
- Maintain the security of the hotel during the morning shift, ensuring the safety of guests and staff.
- Monitor and respond to phone calls and emails as needed.
- Assist with setting up the breakfast area, if required, for the morning shift.
- Ensure the front desk area is clean and organized.
Qualifications:
- Previous experience in a hotel front desk or accounting role is preferred but not required.
- Strong mathematical and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Proficient in basic computer applications and hotel management software (training will be provided).
- Flexibility to work overnight shifts, including weekends and holidays.
Company Description
This is 92 Rooms Country Inn & Suites at 777 E Grand Ave. Bensenville, IL 60106. 6 Miles from Chicago O'hare International Airport.
We offer 24 hour shuttle.