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Day Shift Rutgers Oit Jobs in Montgomery, AL (NOW HIRING)

Day Shift Rutgers Oit information

What does a day shift Rutgers OIT employee do?

A Day Shift Rutgers OIT (Office of Information Technology) employee is responsible for providing technical support and maintaining IT services during daytime hours at Rutgers University. Their duties may include troubleshooting computer and network issues, supporting faculty, staff, and student technology needs, and ensuring the proper functioning of campus IT systems. They may also assist with software installations, hardware repairs, and routine system maintenance. Day Shift employees are often the first point of contact for users experiencing technical difficulties and play a key role in keeping university operations running smoothly.

What are the typical responsibilities and team dynamics for someone working a day shift at Rutgers OIT?

As a day shift employee at Rutgers Office of Information Technology (OIT), you can expect to handle a variety of support tasks, such as assisting faculty, staff, and students with technical issues, maintaining IT systems, and ensuring the smooth operation of campus technology services. Team members often collaborate closely, sharing updates and troubleshooting strategies during shift handovers to maintain service continuity. The environment is typically fast-paced and customer-focused, requiring strong communication skills and adaptability. Regular training and opportunities for advancement are available, especially for those who show initiative and a willingness to learn new technologies.

What are the key skills and qualifications needed to thrive as a day shift IT support specialist at Rutgers OIT, and why are they important?

To excel as a Day Shift IT Support Specialist at Rutgers OIT, you need strong troubleshooting abilities, technical knowledge of computer systems, and often a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and common enterprise software such as Microsoft Office and Windows OS is typically required. Exceptional communication, patience, and problem-solving skills help in effectively assisting users and managing multiple requests. These skills are crucial for resolving technical issues efficiently, ensuring operational continuity, and delivering quality service to the university community.

What is the difference between Day Shift Rutgers Oit vs Day Shift Rutgers IT Technician?

AspectDay Shift Rutgers OitDay Shift Rutgers IT Technician
Required CredentialsTypically requires a bachelor's degree in IT or related field, plus relevant certificationsSimilar credentials, often including CompTIA certifications or equivalent
Work EnvironmentOffice setting within Rutgers University, supporting campus IT infrastructureCampus or data center environment, troubleshooting hardware and software issues
Employer & Industry UsageRutgers University, higher education IT supportRutgers University, higher education IT support
Common Search & ComparisonOften compared based on shift timing and responsibilitiesSimilar roles with slight differences in scope or focus

Both roles support Rutgers University's IT infrastructure during day shifts, requiring similar credentials and working in campus environments. The main difference lies in specific job responsibilities and focus areas, with the Oit role often emphasizing broader operational support and the IT Technician focusing more on hardware and software troubleshooting.

What job categories do people searching Day Shift Rutgers Oit jobs in Montgomery, AL look for?

The top searched job categories for Day Shift Rutgers Oit jobs in Montgomery, AL are:

Infographic showing various Day Shift Rutgers Oit job openings in Montgomery, AL as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

IT - OIT - Network Technician

Montgomery, AL • On-site

Temporary

Re-posted 23 days ago


Job description


Job Title: Network Operations Support Technician (1st Shift)
Contract Length: 3- 6 months Contract to Merit
Duration: 100% onsite in Montgomery AL
Note: 1st shift. 8am to 4pm. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat
Position Overview:
  • This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance.
  • The technician will be responsible for monitoring and maintaining LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.
Key Responsibilities:
  • Monitor network alarms, alerts, and faults;respond promptly to ensure service reliability and availability.
  • Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
  • Analyze Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
  • Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
  • Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
Skills Required:
  • Minimum 1 year of experience with LAN/WAN maintenance and support.
  • Minimum 1 year of call center or service desk experience.
  • Strong customer service skills.
  • Experience or knowledge of voice and data circuits, including troubleshooting and research.
  • Familiarity with incident ticketing systems such as ServiceNow or Remedy.
Experience Required:
  • At least 1 year of systems analysis or service desk experience.
Education Required:
  • High School Diploma or GED.
  • Preferred Qualifications:
  • CompTIA Network+ Certification.

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