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Customer Support Specialist - CPAP Centralized Care Team (REMOTE) Support Patients. Simplify Care ... day one * Must live within the US Essential Job Duties and Responsibilities (Reasonable ...
Customer Support Specialist - CPAP Centralized Care Team (REMOTE) Support Patients. Simplify Care ... day one * Must live within the US Essential Job Duties and Responsibilities (Reasonable ...
Customer Support Specialist - CPAP Centralized Care Team (REMOTE) Support Patients. Simplify Care ... day one * Must live within the US Essential Job Duties and Responsibilities (Reasonable ...
Customer Support Specialist - CPAP Centralized Care Team (REMOTE) Support Patients. Simplify Care ... day one * Must live within the US Essential Job Duties and Responsibilities (Reasonable ...
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In this role you will be a product support specialist who solves issues on our customer's behalf ... We live and breathe these values every day. And together, we're committed to help solve real ...
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Customer Support Representative - Day Shift
Austin, TX · Remote
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Medical Billing Customer Support 1st SHIFT REMOTE
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Medical Billing Customer Support 1st SHIFT REMOTE
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Boston, MA · Remote
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New
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Network Engineer
Boston, MA · Remote
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... day-to-day operations and handle several priorities, network-related incidents, troubleshoot ... network support to corporate users, remote users, resolving their issues via ServiceNow, and ...
Network Engineer II
Dallas, TX · On-site +1
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Network Operations Center System Administrator
Clearfield, UT · Remote
$90K - $109K/yr
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Network Operations Center System Administrator
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Network Operations Center System Administrator
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Network Technician
$24 - $31/hr
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Abilene, TX · Remote
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Radiology, Radiologist (Remote Reader)
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Day Shift Remote Network Support information
See salary details
$14.90 - $16.96
3% of jobs
$16.96 - $19.01
5% of jobs
$19.01 - $21.07
5% of jobs
$21.07 - $23.12
10% of jobs
$23.38 is the 25th percentile. Wages below this are outliers.
$23.12 - $25.17
13% of jobs
The median wage is $26.13 / hr.
$25.17 - $27.23
30% of jobs
$28.20 is the 75th percentile. Wages above this are outliers.
$27.23 - $29.28
19% of jobs
$29.28 - $31.34
6% of jobs
$31.34 - $33.39
3% of jobs
$33.39 - $35.45
3% of jobs
$35.45 - $37.50
2% of jobs
$14
$26
$37
How much do day shift remote network support jobs pay per hour?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Job Title: Customer Support Specialist - CPAP Centralized Care Team (REMOTE)
Support Patients. Simplify Care. Work from Home.
Are you passionate about helping patients navigate their healthcare journey? Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Support Specialist to join our CPAP Centralized Care Team. This fully remote role is ideal for individuals with healthcare experience who thrive in a fast-paced, patient-focused environment. As the first point of contact for new patients, you'll play a critical role in ensuring accurate intake, insurance verification, and seamless coordination of respiratory therapy services.
Pay starting at $15.25 for the 1st shift plus a Quarterly Bonus opportunity
- 1st Shift Mon - Fri 8am - 5pm CST
- 100% REMOTE - Work from Home starting day one
- Must live within the US
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
- Conduct patient satisfaction calls and act as a patient advocate to resolve concerns.
- Coordinate order fulfillment with field locations and ensure timely service delivery.
- Educate patients on products and services, including CPAP therapy.
- Maintain compliance with Medicare, Medicaid, and private insurance regulations.
- Manage new order intake, ensuring accuracy in clinical, billing, and care-related documentation.
- Perform quality assurance checks to meet documentation and medical necessity standards.
- Serve as the first line of support for patients, referral sources, and internal teams.
- Verify insurance eligibility and obtain authorization for services and equipment.
- Work extensively within proprietary systems (eIntake, IMBS) to manage patient records.
- Work independently in a remote environment
- Performs other duties as assigned
Ready to make a difference from home? Apply today and help us deliver care that empowers patients.
Qualifications
Employment is contingent on
- Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
- Drug screen (when applicable for the position)
- Compliance with healthcare facility credentialing process (when applicable for the position)
- Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
- High school diploma or GED equivalent, required
Preferred Education and/or Experience
- Experience with medical equipment, preferred
- Experience with medical billing practices and of billing reimbursement, preferred
- Experience in healthcare administration, patient intake, or insurance verification, preferred
- One year of related work experience, preferred
- Medical terminology, preferred
Skills and Competencies
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
- Maintain confidentiality, discretion and caution when handling sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Work independently and as part of a team
Machines, Equipment and Technical Abilities
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet and paperwork
Rotech Information
Benefits
- Generous paid time off and paid holidays
- Overtime pay for non-exempt positions (as applicable)
- Commission for Account Executives
- Bonus and incentive opportunities
- Fixed and variable car reimbursement for Area Managers and Account Executives
- Car, mileage, and telephone reimbursement (as applicable)
- Employee discount and recognition programs
- Employee Assistance Program (EAP)
- 401(k), HSA, and FSA/Dependent Care FSA
- Medical, prescription, dental, and vision coverage
- Life insurance, disability, accidental death, identity protection, and legal services
- Meru Health mental health and Mercer SmartConnect Medicare programs
- Livongo Diabetes and High Blood Pressure programs
- Healthcare Bluebook and RX Savings Solutions programs
- Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
About Rotech Healthcare
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Orlando, FL, US
Year founded
1981