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Day Shift Medication Adherence Jobs (NOW HIRING)

ChenMed, LLC

Supervisor, Medication Adherence

Miami, FL · On-site +1

$15.25 - $18.75/hr

We're changing lives every day. For both our patients and our team members. Are you innovative and ... The Supervisor, Medication Adherence must always provide excellent customer service and will ...

ChenMed, LLC

Medication Adherence Technician-12

Miami, FL · On-site +1

$15.25 - $18.75/hr

We're changing lives every day. For both our patients and our team members. Are you innovative and ... The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions ...

Caring Professionals

Day Shift Medication Aide

Custer, SD · On-site

$14.50 - $18.25/hr

Provide medication administrative support to our residents, and help answer call lights, assist with other needs as they come up. Answer and direct phone calls. Job Types: Full-time Caring ...

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Day Shift Medication Adherence information

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How much do day shift medication adherence jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for day shift medication adherence in the United States is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Medication Adherence vs Day Shift Pharmacy Technician?

AspectDay Shift Medication AdherenceDay Shift Pharmacy Technician
CertificationsOften requires certification in medication management or adherence programsRequires pharmacy technician license or certification
Work EnvironmentHealthcare settings focusing on patient compliance and medication routinesPharmacies, hospitals, healthcare facilities assisting pharmacists
Primary ResponsibilitiesMonitoring and supporting patients to follow medication schedulesPreparing, dispensing medications, and assisting pharmacists
Industry UsageUsed in healthcare organizations emphasizing patient adherenceCommonly employed in pharmacy settings across healthcare industry

While both roles operate within healthcare and involve medications, Day Shift Medication Adherence focuses on ensuring patients follow their medication plans, often requiring specialized knowledge in adherence strategies. In contrast, Day Shift Pharmacy Technicians assist pharmacists with medication dispensing and pharmacy operations. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Day Shift Medication Adherence jobs?

Cities with the most Day Shift Medication Adherence job openings:

What are the most commonly searched types of Shift Medication Adherence jobs?

The most popular types of Shift Medication Adherence jobs are:

What states have the most Day Shift Medication Adherence jobs?

States with the most job openings for Day Shift Medication Adherence jobs include:

Day Shift Medication Adherence jobs near you

Supervisor, Medication Adherence

ChenMed, LLC

Miami, FL • On-site, Remote

$15.25 - $18.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 242 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Supervisor is accountable for onboarding and training the Medication Adherence Technicians, setting standards of excellence for the team, and supervising their performance; with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. In addition, the Supervisor will be also responsible for acting as an Medication Adherence Technician him/herself. In that regard, he/she is also responsible for investigating why patients are late to pickup their refills, calling patients who do not have auto-refill to encourage them to enroll, close the loop for patients who have not picked up their medications on time by either routing to the care team to refill, determining if the patient has moved to an external pharmacy, or is no longer prescribed the medication.
The Supervisor, Medication Adherence must always provide excellent customer service and will approach every interaction with patients as an opportunity to support better health by ensuring they have addressed and are prepared to solve for barriers to patient medication adherence.
A successful Supervisor possesses a passion for working with seniors and embodies our patient promise. The Supervisor will serve our patients according to corporate policies and regulations, while achieving department quality, compliance, and productivity standards, ensuring a high level of customer service.
This is a fully remote position with benefits and bonus package included.
ESSENTIAL JOB DUTIES/RESPONISBILITIES:
Works in a fast-paced, structured call center environment
  • Understands and follows policies and procedures.
  • Makes appropriate and timely decisions according to department standards, procedures and policies.

Manages call center workload/execution
  • Sets the SOP for the workflow process for the Medication Adherence Call Center (MACC).
  • Determines the KPIs for the MACC.
  • Closes the loop completely for patient/care team issues related to medication refills.
  • Handles numerous phone contacts per day.

Manages tools and resources required to perform the duties for the MACC
  • Create a system that allows for monitoring the MACC's progress which will include the current Work In Progress (WIP) report.
  • Inform the developers if the Medication Adherence Tracking tool is not working properly.
  • Connect with the Part D payer connection, for external payer data that is not in the Medication Adherence Tracking tool.

Delegates work
  • Follows-up/assigns all messages left from the previous day.
  • Monitors Technician queues to maximize efficiencies.

Troubleshooting
  • Solves escalated pharmacy technician issues from the MACC team.

Administrative tasks
  • Assists in Coordinator schedule creation and schedule management.

Communication
  • Leads daily team meetings.
  • Communicates in an effective manner (oral and written).
  • Delivers an extraordinary customer experience by responding to inquiries and concerns.
  • Interacts with employees across various levels and departments.

Training
  • Assists in training preparation, set-up and delivery.
  • Trains new team members using job aides and virtual training sessions.
  • Monitors calls for quality assurance.
  • Maintains acceptable performance standards, including effectiveness, efficiency, and quality.
  • Other duties as assigned and modified at manager's or Director's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Detailed knowledge and understanding of medication adherence practices, protocols, techniques, functions and processes.
  • Excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills
  • Excellent written, verbal, listening and interpersonal communication skills.
  • Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations.
  • Ability to make sound decisions and conduct follow ups for problematic situations that may arise during the established process.
  • Ability to practice discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company
  • Ability to interact with all levels of internal and external parties, to convey information correctly and always represent ChenMed and its entities in the most favorable manner
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
  • Ability and willingness to travel locally, regionally, divisionally or domestically up to 10% of the time.
  • Ability to prioritize, organize, and multi-task.
  • Able to train personnel.
  • Scheduling experience.
  • Able to deal with a fast-paced environment.
  • Positive, cooperative, and collaborative attitude.
  • Spoken and written fluency in English.

EDUCATION AND EXPERIENCE CRITERIA:
  • GED or High School Diploma.
  • Must meet the following requirements:
    • Certification as a Pharmacy Technician or Medication Assistant AND
    • A minimum of 2 years of work experience in a medication dispensing/pharmacy setting AND
    • A minimum of 2 years of leadership/supervisory experience strongly preferred
  • Experience with Microsoft Office.
  • Experience with web-based customer relationship management systems.
  • Proficiency in keyboarding and navigating a windows environment.

PAY RANGE:
$22.0 - $31.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Remote

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About ChenMed

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We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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