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Day Shift Customer Service Jobs (NOW HIRING)

V. Marchese Inc.

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2nd/3rd Shift Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Marchese, we count on the customer service department to always interact professionally with our ... Because at the beginning, middle, and end of the day, we're produce people. But we're also people ...

The Burks Companies

Tunica_ EVS Day Shift

Tunica, MS · On-site

$10 - $13/hr

EVS ATTENDANTS / CLEANERS /JANITORS / CUSTODIANS / PORTERS (Day Shift) The Burks Companies, Inc ... Customer service skills Previous commercial cleaning or hospitality experience would be a plus! Are ...

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How much do day shift customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for day shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a day shift customer service job?

Day shift customer service jobs involve assisting customers with their inquiries, issues, or orders during standard daytime business hours, typically between 8 a.m. and 5 p.m. Employees in these roles may work in person, over the phone, or online, handling tasks such as answering questions, processing returns, and resolving complaints. The goal is to provide a positive experience for customers while supporting the business's operations. Day shift positions are ideal for those who prefer a traditional work schedule and direct interaction with clients or customers.

What are the key skills and qualifications needed to thrive as a day shift customer service representative?

To thrive as a Day Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic office tools is often required. Patience, active listening, and a positive attitude help you excel in handling diverse customer interactions. These skills ensure efficient resolution of customer issues, promote satisfaction, and contribute to a positive company image during high-traffic daytime hours.

What are some typical challenges faced by day shift customer service representatives, and how can I prepare for them?

Day Shift Customer Service representatives often encounter high call volumes and must manage multiple tasks simultaneously, such as responding to customer inquiries, resolving complaints, and updating account information. Additionally, they may need to quickly adapt to changes in company policies or product offerings. To prepare, it’s helpful to develop strong communication, time management, and problem-solving skills, as well as to familiarize yourself with the company's products and support systems. Working effectively as part of a team and being open to feedback can also help you succeed in this role.
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Day Shift Customer Service jobs near you
Infographic showing various Day Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airborne Express- Day Shift-Customer Experience Associate

Columbus, GA • On-site

The Exchange
Marketing • 11 - 50 employees
Learn more about The Exchangeexternal

$13.25 - $14.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Express at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred

Apply