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Day Shift Customer Service Jobs in Washington (NOW HIRING)

Collects and enters orders for new or additional products or services. * Fields customer questions ... Eligible for Health Benefit Coverage following 60 days of employment * 401k After 1 Year. * 1 Week ...

Customer Service

Germantown, MD · On-site

$40K - $75K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Paid Time Off (vacation and personal/sick days) * Life Insurance * 401(k) Retirement plan

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Day Shift Customer Service information

See Washington salary details

$11

$21

$30

How much do day shift customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for day shift customer service in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What is a day shift customer service job?

Day shift customer service jobs involve assisting customers with their inquiries, issues, or orders during standard daytime business hours, typically between 8 a.m. and 5 p.m. Employees in these roles may work in person, over the phone, or online, handling tasks such as answering questions, processing returns, and resolving complaints. The goal is to provide a positive experience for customers while supporting the business's operations. Day shift positions are ideal for those who prefer a traditional work schedule and direct interaction with clients or customers.

What are the key skills and qualifications needed to thrive as a day shift customer service representative?

To thrive as a Day Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic office tools is often required. Patience, active listening, and a positive attitude help you excel in handling diverse customer interactions. These skills ensure efficient resolution of customer issues, promote satisfaction, and contribute to a positive company image during high-traffic daytime hours.

What are some typical challenges faced by day shift customer service representatives, and how can I prepare for them?

Day Shift Customer Service representatives often encounter high call volumes and must manage multiple tasks simultaneously, such as responding to customer inquiries, resolving complaints, and updating account information. Additionally, they may need to quickly adapt to changes in company policies or product offerings. To prepare, it’s helpful to develop strong communication, time management, and problem-solving skills, as well as to familiarize yourself with the company's products and support systems. Working effectively as part of a team and being open to feedback can also help you succeed in this role.

What are the most commonly searched types of Shift Customer Service jobs in Washington?

The most popular types of Shift Customer Service jobs in Washington are:

What cities in Washington are hiring for Day Shift Customer Service jobs?

Cities in Washington with the most Day Shift Customer Service job openings:

Infographic showing various Day Shift Customer Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Friendly & Outgoing Customer Service Rep

Kelly Services

Sterling, VA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Job description

Now Hiring: 1st Shift Customer Service Representative (CSR) – $22.50/hr
Location: Sterling, VA
Schedule: Monday–Friday, 7:00 am – 3:30 pm
Be the Friendly Voice that Makes a Difference!Are you passionate about helping people and creating positive experiences? We’re looking for a dynamic Customer Service Representative to join our busy Contact Center in Sterling, VA. If you thrive in fast-paced environments, have a knack for solving problems, and are ready to make every interaction count, this opportunity is for you!
What You’ll Do:
  • Serve as the first point of contact for customers via inbound and outbound communication
  • Resolve product and service inquiries with professionalism and care
  • Manage a high volume of service tickets with superior organizational and time management skills
  • Support both your designated team member and the wider operations, ensuring seamless service

Who We’re Looking For:
  • Strong background in customer service—your experience and attitude set you apart!
  • Detail-oriented multitasker who’s calm under pressure and thrives in a busy setting
  • Excellent communicator, able to confidently interact with clients, customers, and technicians alike
  • Previous experience in a medical setting (medical receptionist, scheduler, etc.) is a MAJOR plus!
  • Track record of longevity in prior roles—commitment and reliability matter!

Why Join Us?
  • Competitive pay: $22.50/hr—your hard work is valued here!
  • First shift schedule—enjoy your evenings!
  • Friendly, team-focused environment with opportunities for learning and growth
  • Make a direct impact by helping clients and supporting vital operations

Ready to bring your skills to a team that values service and success? Apply now and let’s make great things happen together in Sterling, VA!
#grace

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.