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Day Shift Collections Skip Tracing Jobs (NOW HIRING)

Fifth Third

Dividend -Skip Tracing Specialist

Cincinnati, OH · On-site

$16.25 - $21/hr

Every day, we get to see the impact we've had on our customers, our partners, and on the world ... This will be a dedicated skip tracing role, where collections calls and activities will still be a ...

Nationwide Skip Experts

Skip Tracer

Dallas, TX

$2.8K - $6.5K/mo

Minimum 2 Years of Experience in AUTO SKIP TRACING. THIS IS NOT COLLECTIONS OR SALES position; however, this position does involve inbound/outbound phone contact with customers, field agents, and ...

Nationwide Skip Experts

Skip Tracer

Dallas, TX · On-site

$2.8K - $6.5K/mo

Minimum 2 Years of Experience in AUTO SKIP TRACING. THIS IS NOT COLLECTIONS OR SALES position; however, this position does involve inbound/outbound phone contact with customers, field agents, and ...

Nationwide Skip Experts

Skip Tracer

Dallas, TX

$2.8K - $6.5K/mo

Minimum 2 Years of Experience in AUTO SKIP TRACING. THIS IS NOT COLLECTIONS OR SALES position; however, this position does involve inbound/outbound phone contact with customers, field agents, and ...

Nationwide Skip Experts

Skip Tracer

Dallas, TX · On-site

$3.0K - $6.5K/mo

Minimum 2 Years of Experience in AUTO SKIP TRACING. THIS IS NOT COLLECTIONS OR SALES position; however, this position does involve inbound/outbound phone contact with customers, field agents, and ...

MEI Group

Skip Tracer

Arlington, TX

Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent ... Document all skip tracing efforts, findings, and updates in the collections management system with ...

MEI GROUP

Skip Tracer

Arlington, TX · On-site

Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent ... Document all skip tracing efforts, findings, and updates in the collections management system with ...

MEI Group Inc

Skip Tracer

Arlington, TX · On-site

Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent ... Document all skip tracing efforts, findings, and updates in the collections management system with ...

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Day Shift Collections Skip Tracing information

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How much do day shift collections skip tracing jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for day shift collections skip tracing in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a Day Shift Collections Skip Tracing job?

A Day Shift Collections Skip Tracing job involves locating individuals who have defaulted on payments or debts and whose contact information is no longer valid or up-to-date. Working during the day shift, skip tracers use various databases, public records, and investigative tools to track down people so that collection agencies or creditors can contact them. The role often requires strong research skills, attention to detail, and effective communication. It is a critical part of the debt collection process, ensuring that organizations are able to recover outstanding funds.

What is the difference between Day Shift Collections Skip Tracing vs Day Shift Collections?

AspectDay Shift Collections Skip TracingDay Shift Collections
Primary FocusLocating debtors and tracking down contact informationManaging and collecting overdue payments from debtors
Skills RequiredResearch, investigative skills, attention to detailCommunication, negotiation, customer service
Work EnvironmentOffice-based, often involves research tools and databasesOffice or call center, direct debtor interaction
Common CertificationsNone specific, but familiarity with skip tracing tools helpfulCollections or customer service certifications beneficial

While both roles are part of the collections industry, Day Shift Collections Skip Tracing primarily involves locating debtors and gathering contact information, whereas Day Shift Collections focuses on managing overdue accounts and negotiating payments. Understanding these differences helps in choosing the right career path or job focus within collections.

What are the main challenges faced by Day Shift Collections Skip Tracing professionals, and how can they be effectively managed?

Day Shift Collections Skip Tracing professionals often encounter challenges such as locating hard-to-find debtors, handling uncooperative individuals, and managing a high volume of cases within tight deadlines. Success in this role requires strong investigative skills, persistence, and the ability to use various databases and public records efficiently. Collaboration with collections agents and legal teams is common, so clear communication and teamwork are essential. Staying organized and continuously updating search techniques can help overcome many of these challenges and improve recovery rates.

What are the key skills and qualifications needed to thrive as a Day Shift Collections Skip Tracing specialist, and why are they important?

To excel as a Day Shift Collections Skip Tracing specialist, you need strong investigative skills, attention to detail, and experience in collections or customer service, often supported by a high school diploma or equivalent. Familiarity with skip tracing software, databases, CRM systems, and adherence to debt collection regulations is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are standout soft skills in this role. These skills ensure effective location of debtors, compliance with legal standards, and successful recovery of outstanding debts.
More about Day Shift Collections Skip Tracing jobs
What cities are hiring for Day Shift Collections Skip Tracing jobs? Cities with the most Day Shift Collections Skip Tracing job openings:
What states have the most Day Shift Collections Skip Tracing jobs? States with the most job openings for Day Shift Collections Skip Tracing jobs include:
What job categories do people searching Day Shift Collections Skip Tracing jobs look for? The top searched job categories for Day Shift Collections Skip Tracing jobs are:
Day Shift Collections Skip Tracing jobs near you
Infographic showing various Day Shift Collections Skip Tracing job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Dividend -Skip Tracing Specialist

Dividend.com

Cincinnati, OH • On-site

Other

Re-posted 7 days ago

Job description

Skip Tracing Specialist

At Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look and see if you think you'd be a good fit for Dividend.

This will be a dedicated skip tracing role, where collections calls and activities will still be a part of the role, but extensive skip tracing will be required daily on priority accounts and will leverage approved skip tracing tools to generate customer contact.

We are looking for someone who has 1 -2 years of dedicated Collections Skip Tracing experience or similar function (example: fraud investigations)

GENERAL FUNCTION:

The LSR-III Skip Tracing Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service while working with our customers to identify and remedy any issues that may arise.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Communicates with late-stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship
  • Promptly handles inbound customer calls/emails/texts directly or transferred from third-party sub-servicer related to delinquency, hardship, complaints, system shut-off, or loan assumptions
  • Communicates as necessary to third-party servicer account changes or required adjustments
  • Confers with existing customers by telephone and/or email in an attempt to resolve escalated complaint issues not related to product/contractor performance
  • Performs skip tracing activities as needed to locate and contact delinquent customers
  • Document all customer interactions/account activities with concise and detailed account notes
  • Adhere to all Dividend policies and procedures, including State and Federal collection regulations
  • Other projects and duties as assigned

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE & SKILLS REQUIRED:

  • High School diploma or equivalent
  • 3-4 years of Collections and Customer Service Experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • High-level proficiency in Microsoft Suite
  • Ability to multitask, prioritize projects, and report to several managers
  • A high level of enthusiasm, collegial attitude, and a willingness to perform a wide range of tasks
  • Ability to work independently as well as collaboratively
  • Desire to work in an entrepreneurial but highly professional culture
  • Experience with Salesforce preferred
  • Bilingual- Spanish preferred

Apply