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Day Shift Cisco Uccx Jobs (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

$80 - $110/hr

... Mail, Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco ... Provides A/V support for day-to-day meetings, webinars, and agency wide events ensuring all A/V ...

Presidio

Engineer, Managed Services Contact Center

Associated shift for this role will be 12:00 pm (Noon) -9:00 pm ET. Responsibilities include ... Cisco UCCX Required Skills and Professional Experience * Bachelor's degree or the equivalent work ...

campus4tech

Senior Systems Engineer_ Lansing, MI

Lansing, MI · On-site

$106K - $145K/yr

Will need to be onsite from day 1, two days a week. Please note, resource may need to work some ... Cisco Unified Contact Center Express (UCCX): 5+ years * Cisco Unified Communications Manager (CUCM ...

Synergis

Cisco Collaboration Voice Engineer

Atlanta, GA · On-site

$55 - $60/hr

Atlanta, GA (hybrid 2-3 days a week) Length: 3 years - potential for perm conversion Rate: $55-60 ... X, UCCX, CUC, IM&P, Telepresence and Expressway, configuration, and operation, including additional ...

Marin General Hospital

$75 - $112/hr

... 48 Work Shift: 8 Hour (days) (United States of America) Scheduled Weekly Hours: 40 Summary The ... Minimum 5+ years of experience administering and troubleshooting Cisco Unity, CUCM, UCCX, CER ...

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Day Shift Cisco Uccx information

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$46.5K

$113.8K

$181K

How much do day shift cisco uccx jobs pay per year?

As of Sep 4, 2026, the average yearly pay for day shift cisco uccx in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Cisco Uccx vs Day Shift Cisco Call Center Agent?

AspectDay Shift Cisco UccxDay Shift Cisco Call Center Agent
CertificationsCCNA Collaboration, Cisco UCCX certificationsBasic customer service and Cisco certifications often preferred
Work EnvironmentTechnical support, system configuration, and troubleshooting in call centersCustomer interaction, call handling, and issue resolution
ResponsibilitiesConfigure, maintain, and troubleshoot Cisco UCCX systemsHandle inbound/outbound calls, assist customers, and document issues

While both roles operate within call centers and may require Cisco certifications, the Day Shift Cisco Uccx focuses on system management and technical support, whereas the Day Shift Cisco Call Center Agent emphasizes direct customer interaction and issue resolution. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Day Shift Cisco Uccx jobs

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Day Shift Cisco Uccx jobs near you
Infographic showing various Day Shift Cisco Uccx job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

(Only W2)_Network Voice | Frisco, TX or Morrisville, NC (Day-1-Onsite)

Noblesoft Technologies

Morrisville, NC • On-site

$50 - $55/hr

Contractor

Re-posted 4 days ago

Job description

Position – Voice Manager (Current Position)

Location – Frisco, TX or Morrisville, NC – HCL Office (Hybrid, ONSITE)

Primary - Cisco CUBE SBC, Design, Documentation, Cisco CUBE SBC

SME Expreince–

  • Technical Certification: CCVP with at least 10 to 15 years of experience.
  • Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
  • Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.
  • Good understanding of Unity Connection Voice mail services.
  • Good understanding of VoIP, MGCP, H.323 and SIP services.
  • Good communication skills.
  • Open for 24x7 availability
  • Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
  • Expert level experience in handling Cisco IP telephony Network Infrastructure.
  • independently resolve tickets within SLA
  • Adheres to standard operating procedures / work instructions
  • Follow the escalation process
  • Follow the shift hand-over process
  • Update worklogs
  • Update the knowledge base
  • Technically upgrade across versions of environment when required
  • Ticket Monitoring
  • On - call support
  • Opening Bridge Call


KEY TECHNOLOGIES: 

  • CUCM & Unity connection 8.x and 9.x.
  • SIP, MGCP and H.323 gateways.
  • UCCX 8.0 and 9.0 for IMAC’s
  • Basic scripting knowledge of UCCX 8.0 & 9.0
 
Thanks 
Sumit
Noblesoft Technologies