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Day Shift Call Center Jobs in Indiana (NOW HIRING)

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Position is on-site, 7.5 hour day, 37.5 hour wk, Monday through Friday, from 8am to 4:30pm, 1 hour ... Call Center . Responsibilities include: * Enjoys Learning about a variety of Department of Revenue ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

A Day in the Life: The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

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Showing results 21-40

All JobsDay Shift Call Center JobsDay Shift Call Center Jobs in Indiana

Day Shift Call Center information

See Indiana salary details

$9

$17

$24

How much do day shift call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for day shift call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a day shift call center agent?

To thrive as a Day Shift Call Center Agent, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, problem-solving, and professionalism are essential soft skills for handling customer inquiries and resolving issues effectively. These competencies are crucial for delivering excellent customer service, maintaining satisfaction, and meeting organizational performance targets.

What is a day shift call center job?

Day shift call center jobs involve working in a call center during daytime hours, typically handling customer inquiries, support requests, or sales calls. Employees in these roles communicate with customers over the phone, email, or chat to resolve issues, provide information, or process orders. Day shift positions usually follow standard business hours, making them suitable for individuals seeking a traditional work schedule. These roles require good communication skills, patience, and problem-solving abilities. Many call centers provide training for new hires, regardless of prior experience.

What are some common challenges faced by day shift call center agents, and how can they be managed?

Day shift call center agents often face high call volumes and must handle a wide variety of customer inquiries efficiently. Maintaining composure during peak hours and managing stress are key challenges, as is balancing speed with providing quality service. Many call centers support agents with regular training, access to knowledge bases, and teamwork, which help manage workload and foster a collaborative environment. Developing strong communication skills and using available resources can make the role both manageable and rewarding.
What are the most commonly searched types of Shift Call Center jobs in Indiana? The most popular types of Shift Call Center jobs in Indiana are:
What cities in Indiana are hiring for Day Shift Call Center jobs? Cities in Indiana with the most Day Shift Call Center job openings:
Day Shift Call Center jobs near you
Infographic showing various Day Shift Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,445 per year, or $17 per hour.

Customer Service/ Call Center

Mercedes-Benz of Indianapolis

Indianapolis, IN

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Mercedes-Benz of Indianapolis is hiring an Experienced Call Center/ Customer Service Representative 

This Job is FOR YOU if you: 

  • Have Previous Call Center Experience 
  • Are comfortable interacting via the Phone for an 8 hour shift 
  • Excel in Customer Service and have Proven Communication Skills 
  • Appreciate training plus a script to follow to ensure success

Why it’s GREAT:  

  • No Cold Calls!! 
  • No Sales Calls!!
  • Never Boring  
  • Excellent Benefits 
  • Fun and Exciting Work Environment 
  • 5 Day Work Week. Every Other Saturday is Required with a day off during that week instead of Saturday 

Responsibilities and Qualifications:

  • Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Follow up with customers as needed to reset any missed appointments 
  • Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize our computer tracking system daily.
  • Previous Customer Service experience a must! 
  • Excellent computer skills required
  • Valid Driver’s License 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance 
  • Short Term Disability Insurance
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.