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Business Unit 

The Product Compliance team within the Foundational Business Operational Shared Services unit partners across New York Life to ensure that insurance products are developed, filed, and implemented in compliance with applicable regulatory requirements. The team provides end-to-end regulatory guidance across the product lifecycle-from design and drafting through filing, approval, implementation, and ongoing maintenance-working closely with Product, Legal, Actuarial, and other stakeholders. 

By combining deep regulatory expertise with a focus on operational excellence and innovation, Product Compliance enables the efficient delivery of compliant products while safeguarding the company's reputation and managing regulatory risk. 

Role Overview 

The Lead Product Compliance Consultant is responsible for overseeing compliance activities related to Life Insurance products, including policy form drafting, regulatory filings, implementation support and ongoing regulatory compliance. Serving as a key compliance representative across cross-functional initiatives, this role partners closely with Product, Legal, Compliance, Government Affairs, Underwriting, Service and Technology teams to ensure compliance requirements are effectively integrated into product development and operational processes. 

This position provides regulatory guidance throughout the product lifecycle, from concept and design through implementation and post-launch support. While Life Insurance is the primary focus, the role may also support compliance initiatives related to Long-Term Care (LTC) and Individual Disability Insurance (IDI) products. The successful candidate will help mitigate regulatory risk, maintain compliance standards and support the organization's reputation for regulatory excellence. 

What You'll Do 

• Provide regulatory guidance during product development by representing Product Compliance in core project teams and cross-functional meetings, influencing product design and implementation decisions. 

• Draft and maintain policy forms, applications, riders, endorsements and disclosures while leading form development discussions and coordinating regulatory filing strategies with Product, Legal, Actuarial and Service teams. 

• Manage and support regulatory filings through SERFF, including coordinating submissions, conducting due diligence reviews, tracking filing progress, and responding to regulatory questions, objections and comments. 

• Partner with business stakeholders to facilitate implementation activities, provide required forms and participate in pre-launch and post-launch testing to ensure accurate and timely deployment of product and new business forms. 

• Evaluate legislative and regulatory developments in collaboration with Corporate Compliance and the Office of Governmental Affairs, assessing potential impacts to products, forms and business processes while identifying opportunities to improve compliance processes through innovation and technology, including AI-enabled solutions. 

What You'll Bring 

Required Skills 

• Bachelor's degree required; legal background or Juris Doctor (JD) preferred. 

• 5-7 years of experience in the insurance industry with significant experience in regulatory research, policy form drafting and product compliance. 

• Strong knowledge of life insurance regulatory requirements, state filing processes and SERFF submission practices. 

• Demonstrated ability to analyze complex compliance matters, assess risk and exercise sound judgment when recommending solutions. 

• Proven project leadership skills with the ability to manage multiple priorities, influence stakeholders and drive initiatives to completion. 

• Strong written and verbal communication skills with the ability to tailor messaging to technical, business and leadership audiences. 

Preferred Skills 

• Experience supporting Long-Term Care (LTC) and/or Individual Disability Insurance (IDI) products. 

• Legal education or experience reviewing insurance legislation, regulations and policy language. 

• Experience working across cross-functional product development, implementation and operational teams. 

• Familiarity with process improvement methodologies and the application of technology or AI solutions to enhance compliance effectiveness and efficiency.