Description:
Drayage Xperts LLC is seeking an experienced Intermodal Dispatcher to join our growing Chicago operations team. We are looking for a highly organized, detail-oriented professional who thrives in a fast-paced environment and has a strong understanding of the Chicago intermodal market.
Position Summary
The Intermodal Dispatcher will be responsible for managing the day-to-day movement of international ocean containers (20', 40', and 45') throughout the Chicago market. This position requires extensive knowledge of rail terminals, container depots, chassis pools, and the complete intermodal transportation process from tender acceptance through final delivery and empty/load return.
Responsibilities
โขDispatch and manage the movement of import and export ocean containers throughout the Chicago market.
โขCoordinate pickups and deliveries at all major rail terminals, container depots, and customer facilities.
โขMonitor container availability, free time, detention, per diem, and return requirements.
โขManage load planning and driver utilization to maximize efficiency and service levels.
โขCoordinate with customers, steamship lines, railroads, depots, and drivers to ensure timely execution of shipments.
โขTrack shipments from tender through final completion, including load and empty returns.
โขResolve service issues, appointment challenges, and operational exceptions proactively.
โขMaintain accurate shipment records and provide timely customer updates.
โขWork closely with owner-operators and company (W-2) drivers to ensure operational success.
โขAssist with after-hours communication when necessary to support customer requirements.
Schedule
- Monday - Friday
- 10:00 AM โ 6:30 PM
- End time may vary based on workload and operational requirements.
Compensation & Benefits
- Competitive salary commensurate with experience.
- Paid Time Off (PTO).
- Health Insurance.
- Dental Insurance.
- Flexible Spending Account (FSA).
- 6 Paid Holidays.
- Opportunity for growth within a rapidly expanding intermodal transportation company.
If you have a strong understanding of Chicago intermodal operations and are looking for an opportunity to contribute to a growing organization, we encourage you to apply.
Requirements:
Qualifications
โขMinimum of 2 years of intermodal dispatch experience preferred.
โขThorough knowledge of Chicago-area rail terminals, container depots, chassis pools, and intermodal operations.
โขUnderstanding of the complete intermodal process, including import and export container movements.
โขExperience working with both owner-operators and company drivers.
โขStrong organizational and multitasking skills.
โขAbility to prioritize workload and perform effectively in a fast-paced environment.
โขExcellent communication and problem-solving abilities.
โขProficient in Microsoft Office Suite, including: Outlook, Excel, Word, Teams (preferred).