AWS Chat Product Manager
Gresham, OR · On-site
Try new things, learn new skills and discover what you excel at-all from Day One. The AWS Chat ... This includes delivering new features, enabling system integrations, and driving AI/bot-based ...
New
Gresham, OR · On-site
Try new things, learn new skills and discover what you excel at-all from Day One. The AWS Chat ... This includes delivering new features, enabling system integrations, and driving AI/bot-based ...
New
Gresham, OR · On-site
Try new things, learn new skills and discover what you excel at-all from Day One. The AWS Chat ... This includes delivering new features, enabling system integrations, and driving AI/bot-based ...
New
Fargo, ND · On-site
Try new things, learn new skills and discover what you excel at-all from Day One. The AWS Chat ... This includes delivering new features, enabling system integrations, and driving AI/bot-based ...
New
Fargo, ND · On-site
Try new things, learn new skills and discover what you excel at-all from Day One. The AWS Chat ... This includes delivering new features, enabling system integrations, and driving AI/bot-based ...
New
Own the Support product, which includes our help center, internal knowledge base, chat bot, and ... 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors ...
Own the Support product, which includes our help center, internal knowledge base, chat bot, and ... 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors ...
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
Denver, CO · On-site
$120K - $150K/yr
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
Denver, CO · On-site
$120K - $150K/yr
... the chat/bot space where technology can create significant value to the company and improve ... every day. We salute and actively recruit veterans. Military experience is valuable and ...
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
Los Angeles, CA · On-site
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
Quick apply
Los Angeles, CA · On-site
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
Eden Prairie, MN · On-site
C. area, you will be required to work in the office a minimum of four days per week. Primary ... Design and implement voice bot architectures for natural language self-service, including multi ...
New
Eden Prairie, MN · On-site
C. area, you will be required to work in the office a minimum of four days per week. Primary ... Design and implement voice bot architectures for natural language self-service, including multi ...
New
Los Angeles, CA · On-site
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
Los Angeles, CA · On-site
$132K - $174K/yr
... day. We build our systems from the ground up with a relentless focus on the end-consumer, and we're ... chat-bot system, where you'll work with cutting edge generative AI models in order to provide best ...
Eden Prairie, MN · On-site +1
C. area, you will be required to work in the office a minimum of four days per week. Primary ... Design and implement voice bot architectures for natural language self-service, including multi ...
New
Eden Prairie, MN · On-site +1
C. area, you will be required to work in the office a minimum of four days per week. Primary ... Design and implement voice bot architectures for natural language self-service, including multi ...
New
Eden Prairie, MN · On-site +1
Design and implement channel-agnostic chat architectures that separate channel delivery from ... Define and implement multi-bot / multi-agent orchestration patterns, including routing between ...
Eden Prairie, MN · On-site +1
Design and implement channel-agnostic chat architectures that separate channel delivery from ... Define and implement multi-bot / multi-agent orchestration patterns, including routing between ...
Eden Prairie, MN · On-site +1
Design and implement channel-agnostic chat architectures that separate channel delivery from ... Define and implement multi-bot / multi-agent orchestration patterns, including routing between ...
Eden Prairie, MN · On-site +1
Design and implement channel-agnostic chat architectures that separate channel delivery from ... Define and implement multi-bot / multi-agent orchestration patterns, including routing between ...
Madison, WI · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
Madison, WI · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
Manhattan, NY · On-site
$144K - $144K/yr
... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ... their day-to-day work - Manage stakeholder expectations and delivery plans for technology ...
Manhattan, NY · On-site
$144K - $144K/yr
... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ... their day-to-day work - Manage stakeholder expectations and delivery plans for technology ...
Manhattan, NY · On-site
$144K - $144K/yr
... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ... their day-to-day work - Manage stakeholder expectations and delivery plans for technology ...
Manhattan, NY · On-site
$144K - $144K/yr
... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ... their day-to-day work - Manage stakeholder expectations and delivery plans for technology ...
San Francisco, CA · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
New
San Francisco, CA · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
New
... chat bot, customer summarization, message recommendation, and next best actions via Generative AI ... You know at the end of the day it's about making the right decision for our customers. * Innovative.
... chat bot, customer summarization, message recommendation, and next best actions via Generative AI ... You know at the end of the day it's about making the right decision for our customers. * Innovative.
Madison, CA · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
Madison, CA · On-site
$180K - $275K/yr
... day. This is not a roadmap-and-jira role - product and engineering lanes are merging. Product ... You've led a team that built an AI-enabled system beyond a simple chat bot and can speak fluently ...
... chat bot, customer summarization, message recommendation, and next best actions via Generative AI ... You know at the end of the day it's about making the right decision for our customers. * Innovative.
... chat bot, customer summarization, message recommendation, and next best actions via Generative AI ... You know at the end of the day it's about making the right decision for our customers. * Innovative.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
8.2
Based on 344 frontline employees who took The Breakroom Quiz
37th of 141 rated banks
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionThe AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features, enabling system integrations, and driving AI/bot-based automation to improve the customer experience across digital channels. This role is accountable for driving operational platform management across digital chat products and their related ecosystems, with a focus on building and scaling customer-facing chat capabilities within an AWS-enabled environment. The position operates in an agile model delivering agility at scale, innovation, operational efficiency, and secure, compliant solutions.
This role does not support a visa sponsorship and requires working from one of the posted U.S. Bank locations three (3) or more days per week.
Key Responsibilities
Participate in Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, demos) and actively support team delivery
Break down complex requirements into manageable workstreams and ensure alignment on priorities
Act as primary liaison between business stakeholders and development teams, ensuring shared understanding of product vision
Partner with engineering teams to deliver enhancements including: Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot and automation capabilities
Translate business needs into user stories and acceptance criteria, ensuring clarity and execution readiness
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically three or more years of related experience
Preferred Skills/Experience
- Experience in AWS-based tools or cloud-enabled chat environments
- Strong understanding of how chat capabilities integrate with broader systems and digital experiences
- Strong communication skills with ability to translate between technical and non-technical audiences
- Demonstrated ability to prioritize and manage a complex product backlog and organize high-volume work effectively
- Well-developed ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
- Thorough understanding of the Lean/Agile mindset
- Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
- Standard industry certifications such as SAFe, CSPO, or PSPO are preferred
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Get the full story on Breakroom
Sourced by ZipRecruiter
U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Banking and credit intermediation
10,000+ Employees
Minneapolis, MN, US
1863