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Database Technical Support Jobs (NOW HIRING)

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Convert, normalize, and migrate data from a variety of databases, converting text and image files ...

Bio-Techne

Technical Support Scientist

Newark, CA

$63K - $104K/yr

Contribute to the ongoing development of the technical support team's knowledge database. Education and Experience: * PhD with 0+ years, MS with 3+ years or BS with 5+ years of laboratory experience ...

Kiongroup

Technical Support Engineer

Salt Lake City, UT · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Jobless

Technical Support Engineer

Salt Lake City, UT · On-site

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Diagnose and troubleshoot issues related to Experlogix CPQ software, SQL Server databases, ERP and ...

Kiongroup

Technical Support Engineer

Atlanta, GA · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Bio-Techne

Technical Support Scientist

Newark, CA · On-site

$63K - $104K/yr

Contribute to the ongoing development of the technical support team's knowledge database. Education and Experience: * PhD with 0+ years, MS with 3+ years or BS with 5+ years of laboratory experience ...

Kiongroup

Technical Support Engineer

Salt Lake City, UT · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Atlanta, GA · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Grand Rapids, MI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Plano, TX · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Jobless

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Diagnose and troubleshoot issues related to Experlogix CPQ software, SQL Server databases, ERP and ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · On-site

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Diagnose and troubleshoot issues related to Experlogix CPQ software, SQL Server databases, ERP and ...

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Database Technical Support information

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How much do database technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for database technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is a database technical support job in demand?

Database technical support jobs are in demand due to the increasing reliance on data management and the need for skilled professionals to troubleshoot, maintain, and optimize database systems. These roles often require knowledge of database software like SQL, Oracle, or MySQL, and certifications can enhance job prospects in this field.

What cities are hiring for Database Technical Support jobs?

Cities with the most Database Technical Support job openings:

What states have the most Database Technical Support jobs?

States with the most job openings for Database Technical Support jobs include:

What are popular job titles related to Database Technical Support jobs?

For Database Technical Support jobs, the most frequently searched job titles are:

Technical Support Analyst

Sioux Falls, SD • On-site

Sunbird Software Inc.
Software Development • 51 - 200 employees
Learn more about Sunbird Software Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases.  They will participate in improving documentation for customer success.  Provide troubleshooting and analysis of software bugs for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Using a ticketing system – submitting, updating, closing tickets in a timely fashion.
  • Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision.
  • Setup and configure Sunbird’s DCIM suite including dcTrack and Power IQ.
  • Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s).
  • Analyze, scrub and migrate data from current source to DCIM database.
  • Develop and enhance documentation to enrich a customer’s experience.
  • Assist with software testing when new features and fixes are completed by engineering team.
  • Facilitate timely resolution of customers’ issues by logging and maintaining resolution status in corporate tracking system working under supervision.
  • Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird’s software suite enhancements.
  • Editing and working with AutoCAD and Visio drawings.
  • Create and/or edit models under supervision.
  • Data center surveys and audits
REQUIREMENTS/QUALIFICATIONS 
  • Associates degree in a technical discipline or equivalent experience.
  • One year experience providing customer support for a technical environment.
  • Excellent customer-facing project management, analysis, troubleshooting, and technical skills.
  • Demonstrated basic technical knowledge of:
    • Computer hardware (rack servers, PDUs, and cabling)
    • Windows 7 / Windows 10
    • MS Excel xls/csv file creation
  • Ability to work flexible hours with the possibility of travel up to 10%.
  • Accountability and the ability to adapt/multi-task/manage changing priorities.
  • Self-motivated, ability to learn and apply new skills quickly
  • Good oral/written communication and interpersonal skills required.
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
DESIRED SOFTWARE SKILLS/KNOWLEDGE
  • Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project
  • Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc.
  • General database SQL knowledge
Sunbird is an EEO/AA/ADA/Veterans employer.
Job Type: Full-time
WHY SUNBIRD?
  • We are all about delighting our clients and live/breathe the end client/user experience
  • We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day
  • We have amazing PTO Policy that allows you to take care of yourself and your family
  • We offer medical, dental, vision and life insurance to eligible employees
  • We believe in collaboration, teamwork, creativity and taking initiative
Interested? Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Sunbird is an EEO/AA/ADA/Veterans employer.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Work from home

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