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Database Support Engineer Jobs (NOW HIRING)

USM

Database Engineer

Washington, DC · On-site

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... Provide day-to-day database support for the CCTI/CCP data warehouse environment Provide support for ...

Diné Development Corporation

Database Engineer

Support database design activities for new features, enhancements, technical refresh efforts, and modernization initiatives. * Collaborate with software engineers, cloud engineers, DevSecOps ...

Ardent Principles, Inc.

Database Administrator

Herndon, VA · On-site

$110K - $260K/yr

... support across the full lifecycle of Sponsor projects. This position delivers development ... We offer advanced services in data science, data engineering, software engineering, AI solutions ...

Ardent Principles, Inc.

Database Administrator

Herndon, VA · On-site

$110K - $260K/yr

... support across the full lifecycle of Sponsor projects. This position delivers development ... We offer advanced services in data science, data engineering, software engineering, AI solutions ...

3ds

Technical Support Engineer - (Database)

Waltham, MA · On-site

... support, escalation management, and enterprise software solution deployment, working closely with ... SQL Database • Excellent programming skills in Java or C++ • Familiarity with scripting ...

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

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All JobsDatabase Support Engineer Jobs

Database Support Engineer information

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$60.5K

$122.1K

$167.5K

How much do database support engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for database support engineer in the United States is $122,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $140,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Database Support Engineer when managing multiple client environments?

As a Database Support Engineer, one of the main challenges is juggling multiple client environments, each with its own configurations, security requirements, and performance expectations. Troubleshooting issues can become complex, as the root cause often varies based on the unique setup of each environment. Effective communication and thorough documentation are essential to stay organized and ensure that solutions are tailored to each client’s needs. Additionally, proactively monitoring systems and staying updated on the latest database technologies can help mitigate potential issues before they impact clients.

What is the difference between Database Support Engineer vs Database Administrator?

AspectDatabase Support EngineerDatabase Administrator
Primary FocusProviding technical support, troubleshooting, and maintaining database systemsDesigning, implementing, and managing database structures and security
CertificationsSQL, Linux, cloud certifications often preferredOracle, Microsoft SQL Server certifications common
Work EnvironmentSupport teams, IT departments, often in 24/7 environmentsData centers, IT departments, often in office settings
ResponsibilitiesIssue resolution, performance monitoring, user supportDatabase design, backup, security, and optimization

While both roles involve working with databases, the Database Support Engineer primarily focuses on troubleshooting, support, and maintenance, whereas the Database Administrator handles database design, security, and overall management. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ.

What are the key skills and qualifications needed to thrive as a Database Support Engineer, and why are they important?

To thrive as a Database Support Engineer, you need expertise in database administration, SQL, and troubleshooting, usually supported by a degree in computer science or a related field. Familiarity with database systems like Oracle, MySQL, or Microsoft SQL Server, as well as certifications such as Oracle Certified Professional (OCP) or Microsoft Certified: Azure Database Administrator Associate, is highly valuable. Strong problem-solving abilities, attention to detail, and clear communication skills help you excel in diagnosing and resolving issues efficiently. These skills and qualifications are crucial for maintaining data integrity, minimizing downtime, and ensuring optimal performance of critical business databases.

What are Database Support Engineers?

Database Support Engineers are IT professionals who specialize in maintaining, troubleshooting, and optimizing databases for organizations. They ensure that databases operate efficiently, are secure, and are backed up properly to prevent data loss. Their responsibilities often include resolving technical issues, performing regular maintenance, and assisting users with database-related problems. These engineers play a crucial role in supporting business operations by ensuring data availability and integrity.
More about Database Support Engineer jobs
What states have the most Database Support Engineer jobs? States with the most job openings for Database Support Engineer jobs include:
What job categories do people searching Database Support Engineer jobs look for? The top searched job categories for Database Support Engineer jobs are:
Database Support Engineer jobs near you
Infographic showing various Database Support Engineer job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $122,112 per year, or $58.7 per hour.
MongoDB Database Support Engineer (Remote)

MongoDB Database Support Engineer (Remote)

Percona LLC

Remote

Full-time

PTO

Posted 17 days ago

Job description

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona's MongoDB Engineer position was made for you.
You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs.
At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.
If you are ready to be a part of our team, then contact us today!
What Have You Done:
  • Excellent knowledge of both RDBMS's and MongoDB, including:
  • All aspects of configuration and best practices.
  • Schema design, performance tuning, query optimization, & index tuning.
  • Backup solutions.
  • Replica set and sharding topologies.
  • Engine selection and usage.
  • Detailed understanding of monitoring requirements.
  • Demonstrable experience of administering Linux based systems.
  • Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
  • Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
  • Enthused to expand your skill set with new technologies as the industry continues to evolve
  • Availability to travel for the occasional team meeting, conference and customer visit
  • Experience working with customers in English
  • Completed MongoDB University courses

What Will Make You Stand Out:
  • Percona Backup for MongoDB
  • Experience with MongoDB Atlas
  • Postgres DBA troubleshooting (basic level or higher)
  • Nagios, Percona Monitoring Plugins and other monitoring tools.
  • Configuration management solutions such as Ansible, Puppet or Chef.
  • Percona Toolkit suite.
  • Writing Python and golang is preferred
  • Hands on experience of MySQL (Minimum 2+ years).

Why Percona?
At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let's talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

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