Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
Data Engineer
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Data Engineer
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Data Engineer
Washington, DC · On-site
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Data Engineer
Washington, DC · On-site
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Data Engineer
Washington, DC · On-site
$129K - $155K/yr
Responsibilities : • Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. • Perform ...
Data Engineer
Washington, DC · On-site
$129K - $155K/yr
Responsibilities : • Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. • Perform ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
IS Manager - Data Services
Hanover, MD · On-site
Provides regular reporting on service metrics, incidents, and platform health Supervisory or Management Responsibility: * Management responsibility for the Data Services teams, including hiring ...
Data Engineer with Security Clearance
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Data Engineer with Security Clearance
$129K - $155K/yr
Manage complex, long-term projects involving the design, development, integration, and installation of new information systems, databases, and data services. * Perform technical studies, systems ...
Combat Systems Data Technician
Laurel, MD · On-site
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
Combat Systems Data Technician
Laurel, MD · On-site
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
Sr Service Manager
Arlington, VA · On-site
$115K - $140K/yr
... data and ensure that the proper manpower and visit durations are provided for each visit. Review ... Work with Technical Deputy Program Manager and Field Service Supervisors to periodically review ...
Sr Service Manager
Arlington, VA · On-site
$115K - $140K/yr
... data and ensure that the proper manpower and visit durations are provided for each visit. Review ... Work with Technical Deputy Program Manager and Field Service Supervisors to periodically review ...
... Service Management, including experience documenting ticket lifecycle data, monitoring SLO ... performance, and contributing to knowledge base content in support of tiered help desk or data ...
... Service Management, including experience documenting ticket lifecycle data, monitoring SLO ... performance, and contributing to knowledge base content in support of tiered help desk or data ...
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
New
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
New
Commercial Service Manager
Beltsville, MD · On-site
$140K - $175K/yr
Set and execute division strategy using data-driven decision-making * Lead implementation and adoption of BuildOps as the primary field service management platform * Drive migration from Key2Act ...
Commercial Service Manager
Beltsville, MD · On-site
$140K - $175K/yr
Set and execute division strategy using data-driven decision-making * Lead implementation and adoption of BuildOps as the primary field service management platform * Drive migration from Key2Act ...
Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
You will coordinate the data service requests and technological improvements across project teams, IT teams, and management in order to deliver data products that meet the requirements and end users ...
Data Operations Customer Support Specialist
Arlington, VA · On-site
$78K - $160K/yr
Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
Data Operations Customer Support Specialist
Arlington, VA · On-site
$78K - $160K/yr
Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service ...
Data Engineer
Reston, VA · On-site
$119K - $143K/yr
Responsibilities : • Design, build, and maintain scalable data pipelines, ETL/ELT processes, and ... management services. Founded in 2002, the company is headquartered in Reston, USA, with a team of ...
Data Engineer
Reston, VA · On-site
$119K - $143K/yr
Responsibilities : • Design, build, and maintain scalable data pipelines, ETL/ELT processes, and ... management services. Founded in 2002, the company is headquartered in Reston, USA, with a team of ...
The work The SAP Data Migration/ Data Services Developer supports data integration workflows and ... Participate in quality management tasks, such as peer and quality reviews of specifications, design ...
The work The SAP Data Migration/ Data Services Developer supports data integration workflows and ... Participate in quality management tasks, such as peer and quality reviews of specifications, design ...
Technical Service Manager
Columbia, MD · On-site
$138K - $190K/yr
We provide innovative products, technologies and services which our customers use to manufacture ... This includes interpreting operating data to monitor catalyst performance, recommending operating ...
Technical Service Manager
Columbia, MD · On-site
$138K - $190K/yr
We provide innovative products, technologies and services which our customers use to manufacture ... This includes interpreting operating data to monitor catalyst performance, recommending operating ...
Technical Service Manager
Columbia, MD · On-site
$138K - $190K/yr
We provide innovative products, technologies and services which our customers use to manufacture ... This includes interpreting operating data to monitor catalyst performance, recommending operating ...
Technical Service Manager
Columbia, MD · On-site
$138K - $190K/yr
We provide innovative products, technologies and services which our customers use to manufacture ... This includes interpreting operating data to monitor catalyst performance, recommending operating ...
Data Service Manager information
What is the difference between Data Service Manager vs Data Analyst?
| Aspect | Data Service Manager | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in IT, Data Management, or related field; certifications like CDMP or DAMA often preferred | Bachelor's degree in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data Analyst often preferred |
| Work Environment | Oversees data teams, manages data infrastructure, and ensures data quality in organizational settings | Analyzes data sets, creates reports, and provides insights to support decision-making |
| Employer & Industry Usage | Commonly employed in IT, finance, healthcare, and large organizations managing data services | Found across various industries including marketing, finance, and consulting for data analysis roles |
The Data Service Manager focuses on managing data infrastructure, teams, and data quality, while the Data Analyst primarily analyzes data and generates insights. Both roles require strong technical skills and understanding of data, but their responsibilities and focus areas differ significantly.
Other
Posted 15 days ago
Accenture Federal Services rating
8.4
Based on 19 frontline employees who took The Breakroom Quiz
46th of 428 rated business services
Job description
Job Description
The Data Operations Customer Support Specialist will provide technical support for data-related issues. Troubleshoot problems with data access, quality, and availability, collect customer feedback for continuous improvement, and ensure support activities adhere to data security policies. Respond to and resolve customer tickets related to data services, diagnose complex data-related problems, and coordinate with technical teams for issue resolution. Develop and maintain knowledge base articles for common data issues, create and update documentation for data services, and train users on data access and utilization. Monitor data service health and performance, track and report on support metrics and customer satisfaction, and identify patterns in support requests to drive improvements. Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service reliability. Establish support procedures and escalation paths, implement proactive monitoring to identify potential issues before they impact users, and maintain awareness of the data platform roadmap to prepare for supporting new features.
Must have:
- 4 years of experience providing technical support for data operations in complex environments.
- Demonstrated expertise in troubleshooting data issues, customer service, documentation, and knowledge management
- Must meet DoD 8140 requirements
- Bachelor's degree (or an additional 4 years of experience)
Security Clearance:
- Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
What Accenture Federal Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Accenture Federal Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Arlington, VA, US
Year founded
1989