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Data Security Support Specialist Jobs (NOW HIRING)

Kinsley Power Systems

$145K - $200K/yr

Celestar, a B&A Company, is seeking a Technical Security Support Specialist to support the Defense ... Demonstrated experience supporting security database/data-management systems within DoD SAP or IC ...

Socket.dev

Data Security Specialist

East Lansing, MI · On-site

Data Security Specialist partners with Microsoft 365 administrators and Information Security on ... supporting colleagues. Just as interest compounds over time, the little things we do can make a ...

DBI Staffing

Data Security Specialist

Manhattan, NY · On-site

Data Security Specialist Location: US-New York City Overview The Data Security Specialist is ... Support compliance with GDPR, CCPA, NYDFS Part 500, SOC 2, and client security obligations.

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How much do data security support specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for data security support specialist in the United States is $72,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $87,000.00 per year, depending on experience, location, and employer.

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Data Operations Customer Support Specialist

Arlington, VA

Accenture Federal Services
IT Services • 10K+ employees
Learn more about Accenture Federal Servicesexternal

Full-time

Re-posted 9 days ago

Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Job Description

The Data Operations Customer Support Specialist will provide technical support for data-related issues.

The work:

  • Troubleshoot problems with data access, quality, and availability, collect customer feedback for continuous improvement, and ensure support activities adhere to data security policies.
  • Respond to and resolve customer tickets related to data services, diagnose complex data-related problems, and coordinate with technical teams for issue resolution.
  • Develop and maintain knowledge base articles for common data issues, create and update documentation for data services, and train users on data access and utilization.
  • Monitor data service health and performance, track and report on support metrics and customer satisfaction, and identify patterns in support requests to drive improvements.
  • Participate in change management processes for data services, communicate service disruptions and maintenance activities to users, and collaborate with data engineering teams to enhance service reliability.
  • Establish support procedures and escalation paths, implement proactive monitoring to identify potential issues before they impact users, and maintain awareness of the data platform roadmap to prepare for supporting new features.

Must have:

  • Candidates must meet one of the following three areas:
    1. Advanced Degree:
      • Bachelors degree in one of the following fields: Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering.
    2. Equivalent Training:
      Completion of one of the following accepted training programs: 
      • M09DSJ1
      • A-531-0021
      • A-260-0061
      • A-260-0100
      • A-202-1304
      • W-101-0111
      • A-150-2300
      • A-102-0116
      • A-102-3132 (ISCRS)
      • A-113-0205
      • A-113-0175
      • A-113-0018
      • A-113-0382
      • A-113-0027
      • A-113-0383
      • A-113-0175
      • A-113-0202
      • A-113-0233
      • A-531-0150
      • A-531-0100
      • A-150-2300
      • Technical Support Specialist (Intermediate) Playlist
    3. Professional Certification:
      Holding one of these certifications:
      • CND
      • GFACT
      • GSEC
      • Security+
  • 4 years of experience providing technical support for data operations in complex environments.
  • Demonstrated expertise in troubleshooting data issues, customer service, documentation, and knowledge management
  • Must meet DoD 8140 requirements

Security Clearance:

  • Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position 

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