ZipRecruiter

Log In

1

Data Qa Jobs in Washington (NOW HIRING)

SteerBridge

Quality Assurance Lead

Vienna, VA · Hybrid

$110K - $140K/yr

Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ... Analyze quality metrics and operational performance data to identify improvement opportunities.

BayNova LLC

Quality Assurance Specialist

Arlington, VA · Remote

BayNova has an exciting opportunity for a Quality Assurance Analyst to join our team in support of ... Proven experience in test planning (including data planning), test scheduling, and test evaluation.

SteerBridge

Quality Assurance Lead

Vienna, VA · On-site

$110 - $140/hr

The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across ... Analyze quality metrics and operational performance data to identify improvement opportunities.

GDIT

Quality Assurance Lead

Bethesda, MD · Hybrid

$96K - $130K/yr

Experience working in federal contracting environments; familiarity with reporting, data validation, and QA methodologies. Knowledge of ITSM tools (ServiceNow, Remedy); strong analytical ...

CityFirst Bank

Quality Assurance Analyst

Washington, DC · On-site

$87K - $92K/yr

Collect and analyze quality-related data, generate reports, and recommend improvements based on ... quality assurance * Strong analytical and problem-solving skills. * Knowledge of banking ...

Avanza LLC

QA Engineer

Arlington, VA

The QA Engineer will develop test strategies, perform manual and automated testing, manage defects ... Create and maintain representative test data, test environments, reusable test assets, edge-case ...

Avanza LLC

QA Engineer

Arlington, VA · On-site

$100K - $130K/yr

The QA Engineer will develop test strategies, perform manual and automated testing, manage defects ... Create and maintain representative test data, test environments, reusable test assets, edge-case ...

Guidehouse

Quality Assurance System Tester

Mclean, VA · On-site

Ability to Obtain Public Trust The Quality Assurance System Tester will support a large-scale agile ... Support accessibility, security, performance, data quality, and operational readiness testing in ...

Guidehouse

Quality Assurance System Tester

Mclean, VA

Ability to Obtain Public Trust The Quality Assurance System Tester will support a large-scale agile ... Support accessibility, security, performance, data quality, and operational readiness testing in ...

Markon

QA Inspector

Washington, DC

Experience utilizing LiDAR scanning, point cloud data, or associated spatial imaging technologies for construction quality assurance, mapping, and site evaluations. * Planning & Estimating: Assist ...

previous page

Showing results 41-60

All JobsData Qa JobsData Qa Jobs in Washington

Data Qa information

What is the difference between Data Qa vs Data Analyst?

AspectData QaData Analyst
Required CredentialsBasic understanding of testing tools, some certificationsDegree in data-related fields, certifications like Microsoft or SAS
Work EnvironmentQuality assurance teams, software testing environmentsData analysis teams, business intelligence settings
Employer & Industry UsageTech companies, software development firmsFinance, marketing, healthcare, and other industries
Common Search & ComparisonOften compared for data quality rolesMore focused on data insights and reporting

Data Qa professionals primarily focus on testing and ensuring data quality, often working within QA teams to validate data accuracy and integrity. Data Analysts, on the other hand, analyze data to generate insights, create reports, and support decision-making. While both roles work with data, Data Qa emphasizes quality assurance processes, whereas Data Analysts focus on data interpretation and analysis.

What are popular job titles related to Data Qa jobs in Washington? For Data Qa jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Data Qa jobs in Washington look for? The top searched job categories for Data Qa jobs in Washington are:
Data Qa jobs near you
Infographic showing various Data Qa job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Quality Assurance Lead

SteerBridge

Vienna, VA • Hybrid

$110K - $140K/yr

Full-time

Re-posted 12 days ago

Job description

SteerBridge is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

Position Overview:

The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across Credit Card Operations, ensuring exceptional customer service, operational accuracy, regulatory compliance, risk mitigation, and other payments operations. This role leads a team of QA Analysts responsible for monitoring customer interactions, operational processes, and transaction activities to ensure adherence to company standards and regulatory requirements.

The QA Lead serves as a strategic partner to Operations, Customer Support, Fraud, Disputes, and Compliance teams by identifying quality trends, driving continuous improvement initiatives, and enhancing the overall customer experience.

This is a hybrid position based in Vienna, VA.

Key Resposibilities:

Quality Assurance Leadership

  • Lead, develop, and manage the Payments Quality Assurance team.
  • Establish quality standards, scorecards, and evaluation methodologies across customer service and operational functions.
  • Conduct calibration sessions to ensure consistent application of quality standards and audit criteria.
  • Provide coaching, feedback, and development opportunities to QA team members.
  • Develop Quality Assurance processes and procedures.

Quality Systems, Process Design & Customer Experience

  • Design, document, and continuously improve quality assurance processes, operational workflows, and audit methodologies to enhance service quality, operational efficiency, and regulatory compliance.
  • Evaluate, select, configure, and optimize quality monitoring, speech analytics, CRM, workflow management, and reporting tools to support quality assurance and operational objectives.
  • Partner with Operations, Customer Support, Technology, Product, and Training teams to implement process improvements, system enhancements, and customer experience initiatives based on quality findings and operational data.
  • Develop and maintain quality scorecards, audit criteria, standard operating procedures (SOPs), and knowledge resources to ensure consistency across customer interactions and operational processes.
  • Participate in User Acceptance Testing (UAT) and quality validation activities for new products, system implementations, process changes, and regulatory updates to ensure readiness and compliance.

Quality Monitoring & Auditing

  • Oversee audits of customer interactions, account servicing activities, dispute processing, fraud investigations, and operational transactions.
  • Evaluate compliance with internal policies, procedures, and service standards.
  • Identify trends, defects, and process breakdowns impacting customer experience or operational performance.
  • Ensure accurate documentation and reporting of audit findings.

Compliance & Risk Management

  • Monitor adherence to applicable banking regulations, consumer protection requirements, and company policies.
  • Partner with Compliance, Risk, Legal, and Operations teams to address quality concerns and mitigate operational risk.
  • Escalate significant compliance violations, control deficiencies, or customer-impacting issues.
  • Support internal and external audits as required.

Performance Analysis & Reporting

  • Analyze quality metrics and operational performance data to identify improvement opportunities.
  • Develop reports, dashboards, and executive summaries for leadership review.
  • Track quality trends, root causes, and corrective action effectiveness.
  • Provide recommendations to improve service quality, accuracy, and compliance outcomes.

Continuous Improvement

  • Collaborate with Operations, Training, Customer Support, and Product teams to enhance processes and customer experiences.
  • Recommend updates to procedures, scripts, workflows, and training materials.
  • Lead quality improvement initiatives that reduce errors, improve compliance, and increase customer satisfaction.
  • Support implementation of new products, systems, and operational processes from a quality assurance perspective.
Required Qualifications:
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of experience in quality assurance, credit card operations, customer service, banking operations, or financial services.
  • 2+ years of leadership or supervisory experience.
  • Strong understanding of credit card servicing, disputes, fraud operations, billing, payments, and account management.
  • Experience conducting audits, quality reviews, and performance evaluations.
  • Excellent analytical, communication, and problem-solving skills.
  • Proficiency with quality monitoring tools, CRM platforms, and Microsoft Office applications.
  • Experience performing E2E using Playwright, Cypress, or Selenium.
Preferred Qualifications:
  • Experience in consumer banking, card services, or financial institutions.
  • Knowledge of consumer protection regulations, dispute resolution requirements, and operational risk management.
  • Experience with process improvement methodologies such as Lean, Six Sigma, or Quality Management Systems.
  • Professional certifications in Quality Assurance, Compliance, or Process Improvement.
  • Experience using Jira, GitLab or Azure DevOps.
  • Experience with Quality Assurance performing API testing with tools like Postman or Curl.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays
SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

If you would like information about how your application is processed, please contact us.