The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
Data Operations Customer Support Specialist
Arlington, VA · On-site
$78K - $160K/yr
The Data Operations Customer Support Specialist will provide technical support for data-related ... Participate in change management processes for data services, communicate service disruptions and ...
Data Operations Customer Support Specialist
Arlington, VA · On-site
$78K - $160K/yr
The Data Operations Customer Support Specialist will provide technical support for data-related ... Participate in change management processes for data services, communicate service disruptions and ...
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... The Operations Manager is responsible for the day-to-day integration, coordination, and execution ...
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... The Operations Manager is responsible for the day-to-day integration, coordination, and execution ...
The Data Operations Customer Support Specialist will provide technical support for data-related ... Participate in change management processes for data services, communicate service disruptions and ...
The Data Operations Customer Support Specialist will provide technical support for data-related ... Participate in change management processes for data services, communicate service disruptions and ...
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Quick apply
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Quick apply
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Quick apply
Operations Manager
Vienna, VA · On-site
$45K - $65K/yr
Examine financial data and budgets and create financial forecasts * Set and monitor key performance ... Previous experience as an Operations Manager is preferred * Deep understanding of organizational ...
Maven Exploitation Specialist/ Data Manager (Senior)
Springfield, VA · On-site
$175K - $195K/yr
The Data Manager shall provide technical recommendations and monitor and support the implementation for the data operations pipeline to include integration among the data acquisition, data ...
Maven Exploitation Specialist/ Data Manager (Senior)
Springfield, VA · On-site
$175K - $195K/yr
The Data Manager shall provide technical recommendations and monitor and support the implementation for the data operations pipeline to include integration among the data acquisition, data ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
Operations Manager
Boyds, MD · On-site
$65K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to access and operate company computer systems in order to prepare documents, enter data ...
Operations Manager
Boyds, MD · On-site
$65K/yr
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ability to access and operate company computer systems in order to prepare documents, enter data ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical ... Participate in change management processes for data services, communicating planned maintenance and ...
Operations Manager
Washington, DC · On-site
$115K - $122K/yr
This role combines traditional data-driven process improvement with the hands-on management of office facilities and government equipment. The Operations Manager will be responsible for ensuring that ...
Operations Manager
Washington, DC · On-site
$115K - $122K/yr
This role combines traditional data-driven process improvement with the hands-on management of office facilities and government equipment. The Operations Manager will be responsible for ensuring that ...
Operations Manager
Sterling, VA · On-site
$135K - $170K/yr
The Operations Manager will serve as a key personnel position, acting as the primary point of ... data accuracy and compliance with reporting requirements. * Conduct regular meetings with ...
Operations Manager
Sterling, VA · On-site
$135K - $170K/yr
The Operations Manager will serve as a key personnel position, acting as the primary point of ... data accuracy and compliance with reporting requirements. * Conduct regular meetings with ...
Manage the Huwise open-data portal and CKAN data catalog; ensure accurate, timely dataset ... Maintain and update SOPs, runbooks, and operational documentation at least quarterly, and within 30 ...
Manage the Huwise open-data portal and CKAN data catalog; ensure accurate, timely dataset ... Maintain and update SOPs, runbooks, and operational documentation at least quarterly, and within 30 ...
Operations Manager
Washington, DC · On-site
Q2IMPACT is a data-first organization known for delivering innovative, customized solutions in ... The Operations Manager supports the Project Director in the day-to-day management and operational ...
Operations Manager
Washington, DC · On-site
Q2IMPACT is a data-first organization known for delivering innovative, customized solutions in ... The Operations Manager supports the Project Director in the day-to-day management and operational ...
The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators ...
The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators ...
The Operations Manager will serve as a key personnel position, acting as the primary point of ... data accuracy and compliance with reporting requirements. Conduct regular meetings with government ...
The Operations Manager will serve as a key personnel position, acting as the primary point of ... data accuracy and compliance with reporting requirements. Conduct regular meetings with government ...
In this role you will keep production data operations healthy and predictable: operating ... SQL Server legacy)Manage the Huwise open-data portal and CKAN data catalog; ensure accurate, timely ...
Quick apply
In this role you will keep production data operations healthy and predictable: operating ... SQL Server legacy)Manage the Huwise open-data portal and CKAN data catalog; ensure accurate, timely ...
Operations Manager
$77K - $115K/yr
The Operations Manager is accountable for maintaining system availability, operational readiness, and data integrity while serving as a key liaison with Government stakeholders. Roles and ...
Operations Manager
$77K - $115K/yr
The Operations Manager is accountable for maintaining system availability, operational readiness, and data integrity while serving as a key liaison with Government stakeholders. Roles and ...
Data Operations Manager information
See Ashburn, VA salary details
$31.7K - $44.8K
7% of jobs
$44.8K - $57.9K
8% of jobs
$66.7K is the 25th percentile. Wages below this are outliers.
$57.9K - $71K
14% of jobs
$71K - $84.1K
18% of jobs
The median wage is $86.5K / yr.
$84.1K - $97.2K
15% of jobs
$97.2K - $110.3K
7% of jobs
$120.2K is the 75th percentile. Wages above this are outliers.
$110.3K - $123.5K
7% of jobs
$123.5K - $136.6K
6% of jobs
$136.6K - $149.7K
6% of jobs
$149.7K - $162.8K
4% of jobs
$162.8K - $175.9K
6% of jobs
$31.7K
$99.3K
$175.9K
How much do data operations manager jobs pay per year?
What is a data operations manager?
A Data Operations Manager oversees the processes and systems that manage an organization's data to ensure accuracy, efficiency, and accessibility. They collaborate with data engineers, analysts, and IT teams to improve data workflows, maintain data integrity, and optimize data governance. Their responsibilities often include automating data processes, troubleshooting issues, and ensuring compliance with data policies. This role is critical for organizations that rely on data-driven decision-making and operational efficiency.
What are the typical daily responsibilities of a data operations manager?
A Data Operations Manager’s daily responsibilities often include overseeing the flow of data across systems, ensuring high data quality and security, and coordinating the activities of data analysts and engineers. They are responsible for developing and optimizing data processes, monitoring system performance, troubleshooting operational issues, and implementing data governance policies. Collaboration is key, as they frequently work with IT teams, business analysts, and stakeholders to ensure data needs and compliance standards are met. This role requires balancing strategic planning with hands-on management of day-to-day data operations.
What are the key skills and qualifications needed to thrive in the data operations manager position, and why are they important?
To thrive as a Data Operations Manager, you need expertise in data management, analytics, workflow optimization, and a strong background in data governance, commonly backed by a degree in computer science or a related field. Proficiency with data warehousing solutions, ETL tools, SQL, and platforms like Tableau or Power BI, along with familiarity with industry certifications such as CDMP or PMP, is highly valuable. Strong leadership, problem-solving, and organizational skills enable effective collaboration with cross-functional teams and the ability to manage complex data projects. These skills and attributes are crucial for ensuring data quality, streamlining operations, and supporting business decision-making through accurate and timely data management.
Is a data operations manager a high paying job?
What are the most commonly searched types of Data Operations jobs in Ashburn, VA?
The most popular types of Data Operations jobs in Ashburn, VA are:
What are popular job titles related to Data Operations Manager jobs in Ashburn, VA?
For Data Operations Manager jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Data Operations Manager jobs in Ashburn, VA look for?
The top searched job categories for Data Operations Manager jobs in Ashburn, VA are:
What cities near Ashburn, VA are hiring for Data Operations Manager jobs?
Cities near Ashburn, VA with the most Data Operations Manager job openings:

Other
Posted 25 days ago
ASM Research rating
8.6
Based on 14 frontline employees who took The Breakroom Quiz
33rd of 225 rated it services
Job description
The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical support for data access, quality, and availability issues within a mission-critical federal data environment. This role diagnoses complex data-related problems, coordinates with data engineering teams, and manages customer tickets through resolution while adhering to strict data security and handling policies. The specialist builds and maintains knowledge base content, trains end users on data platform utilization, and drives continuous improvement by identifying patterns in support requests and implementing proactive monitoring.
Key Responsibilities
- Respond to and resolve customer tickets related to data services, diagnosing complex data access, quality, and availability issues and coordinating with data engineering and technical teams for resolution.
- Log, triage, and escalate data service incidents within defined SLAs using ticketing and ITSM platforms such as ServiceNow, Zendesk, or Jira Service Management.
- Develop and maintain knowledge base articles and support documentation for recurring data access, quality, and availability issues, and train end users on data platform utilization and self-service tools.
- Monitor data service health and performance, track and report on support metrics and customer satisfaction, and identify patterns in support requests to drive proactive process improvements.
- Participate in change management processes for data services, communicating planned maintenance and service disruptions to users in coordination with data engineering teams.
- Query, validate, and troubleshoot structured data issues across enterprise data platforms using SQL, escalating complex, multi-system problems to technical teams as needed.
- Establish support procedures and escalation paths, and implement proactive monitoring to identify potential issues before they impact users.
- Maintain awareness of the evolving data platform roadmap to ensure readiness in supporting new features and enhancements within a highly regulated environment.
- Bachelor's degree in a related field or equivalent relevant experience, consistent with the Business Systems Analyst III standard job title.
- Typically 5-8 years of relevant data operations or technical support experience, consistent with a senior-level designation.
- Proficiency in ticketing and ITSM platforms (e.g., ServiceNow, Zendesk, Jira Service Management) for logging, triaging, and escalating incidents within defined SLAs.
- Working knowledge of SQL for querying, validating, and troubleshooting structured data issues across enterprise data platforms.
- Understanding of data security policies, access controls, and handling procedures appropriate for a highly regulated federal environment.
- Must have a current Secret clearance and U.S. citizenship, as required for this position.
- Must meet DoD 8140 compliance requirements for IAT-II such as Security+ certification.
- ITIL v4 Foundation certification.
- Experience with cloud data platforms (AWS, Azure, or GCP).
- Active Secret clearance with prior experience supporting federal government data systems.
- Familiarity with change management frameworks (e.g., ITIL) for coordinating planned maintenance and platform updates.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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About ASM Research
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Fairfax, VA, US
Year founded
1978