Data Operations Associate Jobs in Silver Spring, MD

The International Operations Associate will provide administrative and operational support to the Administrative Operations & Systems (AOS) Group and Corporate Business Services (CBS) teams. As a member of the AOS team, the idea candidate for this role will help manage ICF's global activities, bridging corporate operations and project operations by supporting cross-border opportunities, ensuring local compliance, adapting strategies to diverse markets and clients, supporting risk analysis and mitigation, coordinating teams, while driving efficiencies to enhance the effectiveness of processes to enable our AOS, CBS, and Business Operations teams to deliver high quality support and results to our customers and program beneficiaries globally. The ideal candidate for this role is eager to make an impact in the fields of international operations, risk management, and corporate compliance
This role will be hybrid in our Reston, VA office two days per week.
What You'll be Doing:

• Assist in preparing, reviewing, and organizing documentation for international proposals, contracts, and operational activities.
• Support tracking, monitoring, data entry, and reporting for international contract and procurement activities throughout the entire project lifecycle.
• Coordinate with internal teams (Legal, Contracts, Procurement, Finance, Tax, Human Resources, Travel, Risk Management, Security, IT) to gather information to inform decisions related to international business operations.
• Maintain SharePoint sites and other document repositories to ensure accurate and timely updates.
• Assist in research and compilation of regulatory requirements for international operations.
• Support internal social awareness campaigns regarding international operations' best practices and processes.
• Participate in training sessions and contribute to process improvement initiatives.
• Help monitor supplier performance and maintain accurate records of transactions and compliance requirements.

Basic Qualifications:

• Bachelor's degree in International Affairs, International Business, Risk Management, Supply Chain Management, or a business-related field
• 3+ years of experience in operations, contract management, project management, or procurement supporting government and commercial client contract performance internationally

Additional Skills We Expect You To Have:
Project & Program Management: Tracks progress, coordinates stakeholders, and drives projects to completion both independently and collaboratively across diverse groups and time zones. Utilizes a consultative, detail-oriented approach and focuses on solutions while weighing risks and considering variables that affect international project operations. Preferred qualifications include familiarity with contract lifecycle management or procurement and experience supporting clients overseas.
Critical Thinking & Analysis: Demonstrates sound judgment and discretion when handling sensitive data, strong analytical abilities to connect tasks and see the broader context, and thrives under fast-paced, multi-priority environments. Adaptable to shifting priorities, skilled at problem-solving, and generating alternatives as needed. Coordinates with AOS leadership to escalate issues early and aid decision-making.
Cultural Competence: Understands diverse norms and values, adapting communication and interactions effectively across cultures. Ideal candidates have knowledge of geopolitical contexts and international business practices.
Research Skills: Able to collect, evaluate, and synthesize information from multiple sources to address global challenges. Proficient at researching, interpreting, communicating, and troubleshooting with internal clients to identify efficient solutions and drive process improvements. Effective working independently or as part of a distributed team.
Technical & Communication Skills: Possesses a basic understanding of data analytics and reporting tools. Brings a partnership mindset and solution-focused attitude to managing multifaceted scenarios. Communicates clearly and coordinates efficiently across functions. Works well within teams and is flexible with changing priorities. Strong attention to detail, critical thinking, time management, organizational, and interpersonal skills. Proficient in Microsoft Office Suite (Excel, SharePoint, Word, PowerPoint, Outlook).
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Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67,063.00 - $114,008.00
Reston, VA (VA30)