Data Operations Analyst Jobs in Chicago, IL (NOW HIRING)

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Team Overview

The Data Operations team is responsible for collecting, monitoring, and managing critical data from external providers and clients, ensuring it flows accurately and reliably into TransUnion systems. This data directly powers customer-facing products, making the team's work essential to business continuity and revenue. The team also plays a key role in identifying and resolving data pipeline issues, partnering cross-functionally to maintain high data quality and availability.
This role reports directly to the Manager of the Enterprise Applications and Programming division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• The Senior Data Operations Analyst role is a wonderful opportunity to work in a fast-paced work environment
• Onboarding, managing, analyzing, and validating the quality of data across multiple environments
• Manage data applications across multiple platforms
• Monitor day-to-day data operations and operational processes
• Configure and maintain data flows, application jobs, and scheduled processes
• Analyze data to identify data quality issues and application deficiencies
• Investigate operational issues and perform root-cause analysis
• Create and review reports to assess the operational health of production applications
• Assist in the development and expansion of data quality programs and initiatives
• Prepare and present analysis results to business partners and stakeholders

Required Knowledge and Experiences

• Strong attention to detail with the ability to follow data flows and onboarding procedures
• Experience analyzing and validating large volumes of data
• Experience troubleshooting data operations processes
• Ability to work in a team environment and collaborate closely with cross-functional teams
• Demonstrates strong organizational and documentation skills

Required Technical Skills

• 3+ years of experience with SQL, including SQL Server Management Studio, PostgreSQL (pgAdmin), or Google BigQuery
• Ability to read and interpret data reports using Tableau or similar BI tools

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Familiarity with AWS S3 and cloud-based data storage
• Experience using Splunk for monitoring, logging, or data analysis
• Experience creating dashboards using Apache Superset
• Ability to work effectively in a Microsoft Teams-based collaboration environment
• Familiarity with Jira and Confluence fundamentals for task tracking and documentation

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:The U.S. base salary range for this position is $67,500.00 - $112,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Sr Analyst, Enterprise Applications and Programming

Company:

TransUnion LLC