Job Description
Requirements
Required Technical Skills:
• BS in Computer Science, or related technical discipline
• 3+ years industry experience in gathering and documenting technical requirements for data imports and exports
• Strong skills in troubleshooting issues and finding root causes
• Expert ability to communicate in writing and verbally with technical and non-technical teams
• Experience with database systems, SQL, and SQL Analytical functions
• Comfortable with basic SQL commands (selecting, joining tables, type-1 vs type-2 updates)
• Comfortable reading SQL query code to understand selection logic
• Ability to troubleshoot SQL queries and their output
Required Soft Skills:
• Ability to work collaboratively to work collaboratively with multiple teams and business stakeholders of varying technical ability
• Demonstrated ability to deliver results on multiple projects in a fast-paced, agile environment
• Excellent problem-solving skills
• Strong desire to learn and share knowledge with others
• Passionate about data integrity and striving for excellence
Preferred Skills:
• AWS Cloud Concepts
• Basic Python programming skills
• Call center data experience
• Experience with data warehouse design (e.g., star schemas)
• Experience with workflow orchestration tools (like Apache Airflow) and/or orchestration concepts
• Experience in Agile/Scrum application development using JIRA
Role responsibilities:
• Troubleshoot production issues with data flow and quality using ad hoc SQL queries
• Help manage Kaban board and production intake tickets
• Meet with stakeholders to understand data requirements and document those findings
• Understand technical requirements and be able to translate that into technical work
• Assist as needed in forming a data flow solution that will serve the stakeholder's data needs
• Work with engineering leads and other teams to ensure quality solutions are implemented and engineering best practices are adhered to
• Recommend long term solutions to issues found
• Attend production support meetings and communicate issue status