The Team You'll Work WithThe Data Ops team is focused on delivering high-quality, auditable data to our customers. You will work within a team dedicated to reducing customer effort and empowering clients to take actionable insights from their private markets data.
The Problems You'll SolveAs a Data Ops Analyst, you will be responsible for the lifecycle of quarterly data extraction and client reporting. Your primary objective is to ensure that extracted data is high-quality, timely, and actionable for our customers.
Your core responsibilities will include:
- Quarterly Data Extraction: Manage the extraction of private markets data from accounting documents and performance reports.
- Quality & Timeliness: Ensure all data is extracted in a timely manner and meets our high standards for data quality.
- Customer Support: Provide timely and accurate front-line support for all customers that your segment services.
- Active Engagement: Proactively follow up with clients during each quarterly data campaign, providing clear tracking of what data is complete and ready for client review.
- Real-time Interaction: Engage with clients in real-time via phone or Zoom to resolve issues and guide them through their data.
- Process Improvement: Keep detailed documentation of client interactions to identify trends and drive operational and process improvements for the data ops team and the product teams.
- Project Management: Treat every data campaign as a project, ensuring all stakeholders are updated on progress and milestones.
- Subject Matter Expertise: Become an expert in private markets data, including financial metrics and KPIs.
About You- Communication: Fluent in English with the ability to articulate technical and complex concepts in a clear and concise manner.
- Analytical Skills: Knowledge of financial statements and common financial concepts with a strong sense of curiosity to solve problems.
- Organization: Highly organized with strong attention to detail and the ability to balance multiple active projects with competing priorities.
- Client Service: Care deeply and genuinely about client services; you exhibit diplomacy, tact, and poise under pressure.
- Adaptability: Comfortable learning new technologies and platforms quickly in a fast-paced environment.
SalaryCarta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:
- $76,713.00 - $90,250.00 in Seattle,WA (hourly rate of $36.88 - $43.39)
*Annualized salary based on estimated 40 hour hours per week before overtime
Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.