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Data Center Technical Support Jobs (NOW HIRING)

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

$70K - $90K/yr

This role requires flexibility to work in a data center and call center environment, providing technical support via phone and web to customers experiencing hardware and software issues. This ...

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Data Center Technical Support information

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$14

$26

$44

How much do data center technical support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for data center technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a data center technical support?

Data Center Technical Support professionals are responsible for maintaining, troubleshooting, and repairing the hardware, software, and network systems within a data center. They ensure that servers, storage devices, and network connections run smoothly, minimizing downtime and responding quickly to technical issues. Their duties often include monitoring system performance, performing regular maintenance, and assisting with system upgrades or migrations. These professionals play a vital role in keeping data centers operational and secure, supporting both internal teams and external clients.

What are the key skills and qualifications needed to thrive as a data center technical support?

A Data Center Technical Support specialist requires strong knowledge of networking, server hardware, operating systems, and often a relevant degree or certifications like CompTIA Server+ or Cisco CCNA. Familiarity with monitoring systems, ticketing platforms, and remote management tools is crucial for diagnosing and resolving technical issues. Excellent troubleshooting ability, attention to detail, and effective communication skills help in collaborating with teams and addressing urgent problems. These skills ensure reliable data center operations, minimize downtime, and maintain service quality for clients and organizations.

What are some common challenges faced by data center technical support, and how can they be managed?

Data Center Technical Support professionals often encounter challenges such as maintaining high system uptime, troubleshooting hardware failures under tight time constraints, and managing complex configurations across multiple platforms. Effective communication with cross-functional teams, thorough documentation practices, and staying up-to-date with evolving technologies are key strategies for overcoming these obstacles. Additionally, many teams operate on rotating shifts, so adaptability and strong organizational skills are essential for managing workloads and ensuring seamless support.

What cities are hiring for Data Center Technical Support jobs?

Cities with the most Data Center Technical Support job openings:

What are popular job titles related to Data Center Technical Support jobs?

For Data Center Technical Support jobs, the most frequently searched job titles are:

Data Center Technician I

Goodyear, AZ • On-site

Controlled Contamination Services
Facilities Support Services • 1 - 5K employees
Learn more about Controlled Contamination Servicesexternal

$20 - $22/hr

Full-time

Posted 2 days ago

New

Controlled Contamination Services rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Controlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, Controlled ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world.
SUMMARY
The Data Center Technician I plays a crucial role in maintaining the operational excellence and cleanliness standards of our controlled environments. This position is not only about keeping areas visually clean but ensuring that all surfaces, including ceilings, walls, equipment, and floors, are meticulously maintained to meet the strict guidelines of cleanliness required in a data center setting.
SHIFT DETAILS:
Monday - Friday 8:00am-4:30pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Perform cleaning operations under strict guidelines. Continually monitor the cleaning procedures to ensure all cleaning is completed promptly and correctly.
  • Responsible for participating in continuous training: Data Center, technical skills, safety, performance improvement.
  • Normal duties include but are not limited to micro-cleaning all surfaces within the general & critical environment including ceilings, walls, equipment, and floors.
  • The ability to follow customer standard operating procedures in precise detail including documentation.
  • Identify deviations in cleaning and follow through on corrective and preventative actions (variances).
  • Review change to SOP/SOW documentation and re-train.
  • Assist in the cross training of other Controlled Contamination Services personnel.
  • All other duties as defined by supervisor.

  • Must become familiar with cleaning chemical components and safety requirements.
  • Ability to learn and understand Scope of Work & Standard Operating Procedures
  • Ability to maintain confidentiality.
  • Pass a background check and I-9

EDUCATION and/or EXPERIENCE.
  • High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.

PHYSICAL REQUIREMENTS:
Required to spend on-the-job time on the following physical activities:
  • Stand
  • Walk
  • Lift/Climb
  • Talk/Hear
  • Use hands to finger, handle or feel.
  • Reach with hands or arms.
  • The Weight or Force requirement in this position is: Up to 40 pounds.
  • Loud environments (examples: metal manufacturing department, large earth-moving equipment)

Controlled Contamination Services is an equal opportunity employer - vets/disability.

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