Hello,
Greetings!!!
This is Harsh from Jconnect INC. Below is the requirement with my client. Please share your updated resume and below details.
Title: Network Lead
Location: Framingham, MA (Onsite)
Duration: Full-time
JOB DESCRIPTION:
Must Have Technical/Functional Skills
- An Infrastructure Operations Lead is accountable for the day-to-day stability, performance, and continuous improvement of IT infrastructure services across one or more technology towers (Data Center Network, Network, Network Security, ).
Roles & Responsibilities 1. Operational Ownership (BAU)
- Own end-to-end infrastructure operations across assigned towers or environments.
- Ensure availability, performance, and stability of infrastructure services.
- Enforce runbooks, SOPs, SLAs, and OLAs across L1/L2/L3 teams.
- Monitor service health dashboards and proactively address risks.
2. Incident, Problem & Major Incident Management
- Act as primary escalation point for critical (P1/P2) incidents.
- Lead Major Incident Management (MIM) calls and coordination.
- Ensure timely root cause analysis (RCA) and preventive actions.
- Drive reduction of repeat incidents through problem management.
3. Change & Release Management
- Review and approve infrastructure changes, patches, upgrades, and maintenance.
- Ensure risk assessment, rollback planning, and blackout compliance.
- Coordinate with application teams and business stakeholders for releases.
- Validate post-change stability and sign-off.
4. Vendor & Stakeholder Management
- Coordinate with OEMs, cloud providers, and third-party vendors.
- Manage vendor performance, escalations, and service reviews.
- Act as the single operational interface for customer stakeholders.
- Present service health, risks, and improvement plans.
5. Governance, Compliance & Security
- Ensure adherence to enterprise IT policies, security standards, and audits.
- Support compliance requirements (e.g., SOX, DR, BCP, access controls).
- Drive DR drills, backup validation, and resiliency planning.
- Ensure audit readiness and closure of observations.
If you are interested, please send me your updated resume ASAP with below details: Full Name: Current Location/Zip: Expected rate: Willingness to travel/relocate to job location: Visa/Work Permit Status: Notice Period/Availability to Start: Preferred Interview timings (Specify Time zone): Education Details (Bachelor's degree/ Year of Passing/ University): 3-4 lines Experience Summary according to the job description: LinkedIn URL: Looking forward for your response.. Thanks and Regards, Harsh Srivastava Jconnect Infotech Inc. Cherry Hill, NJ 08034 Email: harsh@jconnectinc.com http://jconnectinc.com/