The Analyst, Customer Intelligence (Data Management & Analytics) collects demographic, geographic ... This position is hybrid and is based in our Oriental Center facility in San Juan, PR. MAIN DUTIES ...
The Analyst, Customer Intelligence (Data Management & Analytics) collects demographic, geographic ... This position is hybrid and is based in our Oriental Center facility in San Juan, PR. MAIN DUTIES ...
Call Center Representative - Provider Inquiry
$15.75 - $19.50/hr
... data and resources they need to feel their best. Here, you will find a culture guided by inclusion ... You'll have all the tools and backing you need to help manage subrogation files, negotiate ...
Call Center Representative - Provider Inquiry
$15.75 - $19.50/hr
... data and resources they need to feel their best. Here, you will find a culture guided by inclusion ... You'll have all the tools and backing you need to help manage subrogation files, negotiate ...
Remote Fraud Call Center Representative - Puerto Rico
Rincon, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Rincon, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Corozal, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Corozal, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Bayamon, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Bayamon, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Ponce, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Ponce, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Dorado, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Dorado, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Manati, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Manati, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site +1
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site +1
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Vega Alta, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Vega Alta, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Cidra, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Remote Fraud Call Center Representative - Puerto Rico
Cidra, PR · On-site
$12.10/hr
Manage inbound calls from customers regarding account inquiries, transactions, and fraud concerns ... Identify and respond to potential fraud using training, account data, and internal tools; escalate ...
Site Security Manager, USARC DEERS/RAPIDS
Fort Buchanan, PR · On-site
$15.25 - $18.50/hr
Job Title Site Security Manager, USARC DEERS/RAPIDS Location Fort Buchanan, PR - Fort Buchanan, PR ... The Defense Manpower Data Center (DMDC) is responsible for providing all functional oversight for ...
Site Security Manager, USARC DEERS/RAPIDS
Fort Buchanan, PR · On-site
$15.25 - $18.50/hr
Job Title Site Security Manager, USARC DEERS/RAPIDS Location Fort Buchanan, PR - Fort Buchanan, PR ... The Defense Manpower Data Center (DMDC) is responsible for providing all functional oversight for ...
The Analyst, Commercial Credit is responsible for managing, analyzing, and transforming commercial ... This position will be working hybrid and is based in Oriental Center building, San Juan, PR. MAIN ...
The Analyst, Commercial Credit is responsible for managing, analyzing, and transforming commercial ... This position will be working hybrid and is based in Oriental Center building, San Juan, PR. MAIN ...
The Analyst, Commercial Credit is responsible for managing, analyzing, and transforming commercial ... This position will be working hybrid and is based in Oriental Center building, San Juan, PR. MAIN ...
The Analyst, Commercial Credit is responsible for managing, analyzing, and transforming commercial ... This position will be working hybrid and is based in Oriental Center building, San Juan, PR. MAIN ...
Manage and coordinate all aspects of a client's disability claim, including client intake ... Review and verify data for accuracy and completeness; troubleshoot and resolve any errors or ...
Quick apply
Manage and coordinate all aspects of a client's disability claim, including client intake ... Review and verify data for accuracy and completeness; troubleshoot and resolve any errors or ...
PR · On-site
The Clinical Manager (CLM) of the Behavioral Health Contact Center is responsible for the depth of ... Gathers the data and information requested for the preparation of reports of services and ...
FM Mechanical Systems Lead
Gurabo, PR · On-site
Experience in regulated or mission-critical environments (pharmaceutical, healthcare, data center ... Proven project management skills: scoping, budgeting, scheduling, risk management, and contractor ...
FM Mechanical Systems Lead
Gurabo, PR · On-site
Experience in regulated or mission-critical environments (pharmaceutical, healthcare, data center ... Proven project management skills: scoping, budgeting, scheduling, risk management, and contractor ...
Data Center Manager information
What does a data center manager make?
What is a data center manager?
What are some common challenges faced by data center managers, and how can they be effectively addressed?
What are the key skills and qualifications needed to thrive as a data center manager, and why are they important?
What is the difference between Data Center Manager vs Data Center Technician?
| Aspect | Data Center Manager | Data Center Technician |
|---|---|---|
| Certifications | Data Center certifications (e.g., CDCP, CCNA Data Center) | Technical certifications (e.g., CompTIA Server+, Cisco) |
| Work Environment | Oversees entire data center operations, management, and staff | Performs hardware installation, maintenance, and troubleshooting |
| Responsibilities | Strategic planning, capacity management, team leadership | Equipment setup, repairs, and technical support |
The Data Center Manager focuses on overseeing the entire data center operations, staff, and strategic planning, while the Data Center Technician handles technical tasks like hardware maintenance and troubleshooting. Both roles require technical knowledge, but the manager's role is more supervisory and strategic.

Full-time
Re-posted 7 days ago
Job description
Leverages SQL & PowerBI to develop reports needed for the implemented strategies that resulted from the insight discovered as part of the customer intelligence exercise. Maintains and ensures the accuracy of all data and statistical information used on files and reports developed. This position is hybrid and is based in our Oriental Center facility in San Juan, PR.
Designs and develops the layout and format of input and/or output files that will make up the customer data platform and all other related applications of the customer intelligence ecosystem.
Participates in the process of designing the data structure of the customer 360 view.
Provides organized information and/or database to be used in campaigns, sales activities, customer retention initiatives or to improve customer experience.
Asses on new database or reports development. Creates and implements the use of the necessary reports to measure, analyze and report results of all initiatives and customer intelligence strategies to management.
Monitors and ensures that daily system loads occur without exceptions, incidents or errors, to ensure that there are no interruptions in the execution of active initiatives.
Maintains and ensures the accuracy of all financial and statistical information used on files and reports to maintain reliability of the process.
Evaluates new tools and functionalities to manage and analyze customer database. Enhances the capabilities of the applications. Searches for new features and capabilities on the customer intelligence tool or new apps that are part of the customer intelligence ecosystem.
Other duties may be assigned.
MINIMUM REQUIREMENTS:
Bachelor's degree in computer science, industrial engineering, or statistics required.
Two (2) years of experience in data analysis, reporting, metrics, dashboard creation and/or data related programming ; experience in the banking industry, desirable.
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Technical experience in data models, data mining & data visualization techniques is required.
Demonstrated strong analytical and problem-solving skills, the ability to think critically and approach complex challenges with a strategic attitude.
Strong analytical skills with the ability to collect, organize, analyze, & interpret high volume data sets with attention to detail and accuracy.
Must possess excellent interpersonal, written and verbal communication skills both in English and Spanish to conduct interactions with business leaders, write technical reports, and communicate effectively at all levels of the organization.
Proficient in the use of MS Office as well as advanced Excel & SQL proficiency to retrieve data, create spreadsheets, and reports required. Knowledge in data visualization tools such as Power BI highly desirable.
WORK AUTHORIZATION & ELEGIBILITY:
- Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
- Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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About Oriental
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Juan, PR, US
Year founded
1964