Job Title: ( IT Infrastructure / Data Center - cabling )
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Job Description:
Experience & Skillset Target:
· 80+% Datacenter Team Day to Day Operations position. Hands-on enough to intervene and work with providers during a major incident, senior enough to delegate and supervise day to day work with/from our vendors, and sharp enough to identify audit risks before they hit.
· 20-% Infrastructure Team Day to Day Operations position. Enough experience working with Server, Storage, and Lifecycle management to understand how to steer providers in a multi-site, multinational company, and assist in recovery during incidents and outages.
· 5+ years in Datacenter Operations monitoring, documentation, provider steering, regulatory compliance/audit (ISO, TUV, TISAX, FDIC)
· Advanced to expert knowledge of fiber & copper cabling, pathways, racks, and IT power implementations
· Advanced troubleshooting skills (rack, cabling, power) and ability to operate independently across multiple sites
· Strong leadership skills: supervise & validate providers'' work vs. SOW, enforce Standards
· Working knowledge of critical facilities systems (HVAC, UPS, generators, fire suppression, security)
· Intermediate experience with other IT infrastructure (Servers, Storage, Network)
· Intermediate to Advanced experience with CMDB and ITIL work models.
Preferred :
· ServiceNow & Data Center Infrastructure Management (DCIM) experience a plus
· Currently holding or working on Datacenter and/or Cabling industry certifications a plus
· Examples: BICSI ITS Installer, BICSI Tech, Corning Certified Fiber Optic Installer, Commscope / Systimax Certified Installer, CDCP or CDCS (Cert. Data Centre Professional/Specialist)
· CompTIA A+ / Server+ / Network+ / Security+ certifications also a plus
· Hot Aisle Containment system experience a plus
Position Purpose/Scope: Lead the planning, implementation, and support of IT infrastructure solutions from concept to deployment. Run complex operational/technical projects. Manage enterprise IT systems, including cloud computing, servers, and storage, ensuring alignment with Client-defined standards. Provide proof-of-concept (POC) evaluations and expert guidance on implementing secure, scalable, and high-performance IT infrastructure solutions. The successful candidate will be organized, self-motivated, and able to manage multiple priorities simultaneously.
· Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption).
· Deploy, configure, and maintain IT infrastructure components, such as servers, storage, virtualization platforms, and security tools.
· Collaborate with external providers for the deployment and support of IT infrastructure services.
· Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions.
· Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
· Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
· Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency.
· Document IT infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement.
· Support infrastructure lifecycle management, including upgrades, patching, and decommissioning, to maintain system reliability and security.
· Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
· Provide technical leadership and mentorship to junior engineers, ensuring adherence to IT standards and driving skill development.
· Research and evaluate emerging technologies, including automation, cloudnative services, and AI-driven IT operations, to drive innovation and efficiency.
· Communicate IT infrastructure strategies and solutions to technical and nontechnical stakeholders, ensuring clarity in decision-making processes.
· Runs complex projects ensuring they are completed on time and within budget with only general direction from management.
· Perform other duties as assigned by management.
Education and Experience: BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.
· 5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems.
· 5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security.
· 3+ years of experience in IT project management
· 3+ years of experience demonstrating strong communication skills in IT environments.
· 3+ years of junior leadership experience managing IT projects.