Dark Harbor Jobs (NOW HIRING)

Event Administrative Assistant – Seasonal
Long Beach CA  | $25- $28 hour | Seasonal | August- November

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

As our Seasonal Event Administrative Assistant, you'll be the organizational backbone of Dark Harbor operations—keeping leadership focused, vendors coordinated, and the back office running smoothly while one of LA's most iconic seasonal events comes to life around you.

Administrative & Office Support

• Manage incoming emails, calendar scheduling, and day-to-day administrative tasks for Dark Harbor leadership

• Draft, proofread, and route correspondence with professionalism and accuracy

• Maintain organized digital and physical filing systems for event documentation, contracts, and records

Vendor & Financial Coordination

• Communicate with staff and vendors to coordinate deliveries, confirm timelines, and track outstanding invoices and payments

• Track and reconcile event-related expenses, flagging discrepancies and ensuring timely submission to the corporate accounting team

• Serve as the on-site liaison between Dark Harbor operations and corporate finance, keeping both sides aligned and informed

Operational Support

• Provide responsive daytime support to Dark Harbor leadership across all phases of the event season—pre-opening, run of show, and strike

• Assist with select evening events including media night and special show nights, providing on-site administrative and logistics support as needed

• Anticipate leadership needs and proactively resolve scheduling conflicts, supply gaps, or communication breakdowns before they escalate

• 2+ years of administrative or office support experience—event, entertainment, or hospitality industry experience strongly preferred

• Strong written and verbal communication skills with a polished, professional presence

• Exceptionally organized and detail-oriented with the ability to manage multiple priorities simultaneously without dropping the ball

• Proficiency in Google Workspace; familiarity with accounting or expense tracking platforms is a bonus

• A flexible, solutions-first attitude and genuine willingness to roll up your sleeves when the season demands it

• Must be 18 years of age or older

Hourly Rate: $25 - $28 based on experince 
Employment Type: August- November
Expected Season Duration: Late September – Early November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.

Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (AB 1008). You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made.

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com

Pursuant to the California Consumer Privacy Act (CCPA), applicants are entitled to know what personal information is collected during the hiring process and how it is used. To review our Applicant Privacy Notice, visit [link] or contact HR at the email above.

Applicant Privacy Notice – California Residents

In connection with your application for employment, Thirteenth Floor Entertainment Group ("TFEG") collects personal information about applicants as permitted and required by law. The categories of personal information we may collect include: identifiers (such as name, address, email, and phone number); professional and employment-related information (such as work history, references, and qualifications); education information; and background check information where applicable and permitted. This information is collected for the purpose of evaluating your candidacy, processing your application, and fulfilling our legal obligations as an employer. We do not sell applicants' personal information. Personal information collected during the hiring process is retained in accordance with applicable law and our internal data retention policies. If you have questions about how your personal information is collected or used, please contact Human Resources at hr@thirteenthfloor.com.