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Cycling Industry information

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$5

$22

$38

How much do cycling industry jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for cycling industry in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the cycling industry, and why are they important?

To thrive in the cycling industry, you typically need a strong understanding of bicycle mechanics, product knowledge, and industry trends, often supported by relevant certifications or technical training. Familiarity with bike fitting systems, inventory management software, and POS systems is highly valuable. Excellent customer service, communication, and problem-solving skills help professionals stand out, whether in retail, repair, or sales roles. These skills ensure customer satisfaction, operational efficiency, and the ability to adapt in a rapidly evolving and competitive market.

What is the difference between Cycling Industry vs Bicycle Mechanic?

AspectCycling IndustryBicycle Mechanic
CredentialsVaries; often includes marketing, sales, engineering degreesTypically requires technical certifications or vocational training
Work EnvironmentManufacturing plants, retail stores, design studiosBike shops, repair workshops, service centers
Employer & Industry UsageManufacturers, retailers, event organizersIndependent shops, retail outlets, repair centers

The Cycling Industry encompasses a broad range of roles including manufacturing, marketing, and sales related to bicycles and cycling products. In contrast, a Bicycle Mechanic focuses specifically on repairing and maintaining bikes within retail or repair shop settings. While both roles are integral to the cycling ecosystem, the Cycling Industry involves a wider scope of activities and credentials, whereas Bicycle Mechanics specialize in technical repair skills.

What are cycling industry jobs?

Cycling industry jobs encompass a wide range of roles related to bicycles and cycling, including manufacturing, design, sales, marketing, event management, mechanics, and advocacy. People working in this industry may be involved in creating new bike technologies, promoting cycling events, managing bike shops, or supporting cycling infrastructure and policies. The field offers opportunities for both technical and non-technical professionals, and is a good fit for those passionate about cycling and active lifestyles.

What are some common challenges faced by professionals working in the cycling industry, and how can they be addressed?

Professionals in the cycling industry often face challenges such as adapting to rapidly changing technology, meeting seasonal demand fluctuations, and staying updated with industry regulations. Additionally, collaboration between sales, technical, and marketing teams is crucial for delivering quality products and services. Building strong communication skills, staying informed through industry publications, and participating in training or trade events are effective ways to navigate these challenges and foster career growth.
More about Cycling Industry jobs
What cities are hiring for Cycling Industry jobs? Cities with the most Cycling Industry job openings:
What states have the most Cycling Industry jobs? States with the most job openings for Cycling Industry jobs include:
What job categories do people searching Cycling Industry jobs look for? The top searched job categories for Cycling Industry jobs are:
Cycling Industry jobs near you
Infographic showing various Cycling Industry job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $46,252 per year, or $22.2 per hour.

Customer Service Cycling Technical Expert

Amain Com Inc

Remote

$20.50/hr

Full-time

Posted 2 days ago

Job description

Job Type
Full-time
Description
Job Title: Customer Service Cycling Technical Expert
Reports to: Customer Service Manager, Customer Service Shift leads
FLSA: Non-Exempt
Job Summary:
Amain Inc. operates premier online retail brands, including Performancebike.com and Danscomp.com. As a Customer Service Cycling Technician, you will leverage your deep cycling industry knowledge and mechanical expertise to provide world-class technical support and customer care. This role is perfect for a passionate cyclist who thrives on solving complex technical inquiries, guiding customers to the right products, and ensuring an exceptional shopping experience.
Requirements
Essential Responsibilities
• Technical Support: Diagnose and troubleshoot complex technical and compatibility issues related to cycling components, accessories, and apparel.
• Customer Consultation: Recommend, select, and help locate merchandise based on unique customer needs; clearly explain product features, care, operation, and warranty information.
• Omnichannel Communication: Effectively support customers across multiple platforms, including computer-based phone systems, SMS, Live Chat, and email.
• Account & Order Management: Process orders through our e-commerce platform and research/resolve customer issues regarding order statuses, account discrepancies, pricing matches, promos, and billing.
• Returns & Warranties: Partner with the Returns department to evaluate technical, cycling-related returns, authorize claims, and issue refunds or credits according to company policy.
• Inventory Cross-Verification: Proactively research and identify inventory discrepancies by verifying digital data against physical stock in the Distribution Center.
• Team Collaboration: Identify and report customer contact trends, workflow bottlenecks, or business concerns to management; contribute to broader department goals as directed.
Qualifications & Requirements
• Cycling Expertise: Extensive technical knowledge of bicycles, components, and the cycling industry (prior industry experience or deep mechanical hobbyist experience is absolutely required).
• Technical Skills: Proficient with computers (MS Office, Excel, E-mail/Internet) and the ability to quickly learn proprietary software. Minimum typing speed of 25 w.p.m.
• Communication: Strong verbal and written communication skills; comfortable presenting information clearly to both customers and internal team members.
• Core Aptitudes: High attention to detail, exceptional multitasking abilities in a fast-paced environment, and a strong collaborative mindset.
Mathematical Skills: Basic proficiency in measuring, calculating rates/ratios/percentages, and interpreting basic inventory graphs.
Physical Demands & Work Environment
• Must be able to sit for extended periods (office/call center environment) with occasional standing and walking.
• Frequent use of hands and arms to operate computer equipment and handle cycling components.
• Occasional bending, kneeling, crouching, reaching, or climbing within a warehouse setting.
• Ability to safely lift up to 20 lbs. occasionally.
• Comfortable working in a moderate-noise environment (open call center and active distribution warehouse).
Key Characteristics Desired
• Friendly, engaging, and confident personality when interacting with the public.
• Polite, helpful, and solution-oriented approach to customer frustrations.
• A dedicated team player with a strong work ethic.
Salary Description
$20.50/hr plus benefits

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