Salary: $65,998.40 - $74,276.80 Annually
Location : Appleton International Airport - W6390 Challenger Drive, Appleton, WI
Job Type: Full-time
Job Number: 2603557
Department: Airport Operations Divisions
Opening Date: 06/12/2026
Typical Work Hours/Shift:: 8:00am - 4:30pm Monday-Friday split between Airport and Recycling/Solid Waste departments with possibilities of comp time
Outagamie County Core ValuesInvested in Serving
Better Together
Create Progress
Support Through Compassion
Position PurposeThe Business System Analyst , serves as liaison between IT and the ATW and Recycling Solid Waste departments; providing information and assistance to computer system users regarding computer software; manages specific to ATW/Recycling & Solid Waste technology; makes recommendations regarding procedures, equipment, and software to meet the needs of the department; coordinates design, development, and maintenance of software applications.
Location: Duties are working with the Appleton International Airport and the Outagamie County Recycling and Solid Waste Department so driving between departments is a must per business needs.
Hours: 8:00am - 4:30pm Monday-Friday split between Airport and Recycling/Solid Waste departments with possibilities of comp time
**This position requires being in person at the sites.
Applicants must be legally authorized to work in the United States. Outagamie County does not provide employment visa sponsorship for this position.
Benefits:Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:
Key ResponsibilitiesThe following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Leads network infrastructure expansions and additions on behalf of ATW/RSW department.
- Troubleshoot and manage department specific network connectivity issues with existing and future hardware/software vendors.
- Manage outside vendor hardware/software installations and updates.
- Maintains department specific software applications, including configurations and updates.
- Primary internal contact for software, hardware, network and other IT related needs.
- Research and recommend new technology solutions and enhancements to data systems, procedures and methods of operation.
- Coordinates equipment moves and setups.
- Assists with county IT software/hardware application rollouts and troubleshooting.
- Maintain department technology inventories.
- Participate in department technology business case development process.
- Assist staff with technological equipment such as computers, cameras, copy/fax/printer machine, badging equipment, etc.
- Organize and assist IT with hardware replacements, software upgrades, and operating system upgrades.
- Remain knowledgeable in IT policy and basic cybersecurity concepts.
- Working with the IT Department, tests and verifies requested program changes and provides necessary feedback.
- Submits user security access and project requests to the IT Department.
- Adds/Removes system users and assists users with system password resets.
- Assist in annual department budgeting and technology project planning.
Education/Certifications/Experience Requirements- Associates Degree in computer related field with three to five years of experience in computer systems, project coordination, system development or communication...
- Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
- Government experience preferred.
- Must possess and maintain a valid drivers license
Required or Preferred Skills- Ability to operate a variety of office equipment. Ability to add, subtract, multiply, divide, and calculate decimals and percentages.
- May also require ability to make use of descriptive statistics.
- Ability to analyze and design information flow.
- Ability to analyze software and make recommendations.
- Ability to comprehend and interpret a variety of documents including letters and other correspondence, records, various internal and external reports, policy and procedure manuals, evaluations, logs, statements, etc.
- Ability to prepare a variety of documents including general correspondence, reports, statistical reports, procedures, etc.
- Ability to communicate effectively verbally and in writing, with inter-and intra-departmental staff members, outside agency personnel, service providers, and sales representatives.
- Ability to interpret department needs to IT department.
- Ability to train other staff on software and hardware technology.
- Ability and willingness to be hands on with hardware rollouts and troubleshooting.
- Ability to use and interpret computer related terminology.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:
Outagamie County Diversity Statement: Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.
LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.Medical Coverage Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.
Dental Coverage Eligible employees may choose either single, limited family, or family coverage.
Vision Coverage Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision
insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.
Life Insurance Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.
Voluntary Short-Term Disability Insurance Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.
Long-Term Disability Insurance All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.
Wisconsin Retirement SystemWisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.
The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.
Deferred Compensation Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.
Flexible Spending Account Plan The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.
Employee Assistance Program Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.
Paid Time OffOutagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.
Employee and Family ClinicPrimary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county health plan age 14 and older. There is an onsite location and a shared clinic site location.
Fitness CenterLocated at the downtown campus, a brand new fitness center with treadmills and other gym equipment is available to all employees from 5am to 10pm daily.
Pet InsurancePlease note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.
If you would like to learn more, please click below about the benefits.
Values of Excellence (Recognition Program)A program designed to celebrate the big wins, the daily efforts and everything in between of our county employees, which such a great place to grow, work, and thrive together. Where anyone as a county employee can recognize someone for a job well done!
Continuing EducationOutagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.
Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.
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Please acknowledge your understanding that this position requires travel between the Appleton International Airport and Recycling and Solid Waste departments as part of the essential job duties.
- I understand and can meet this requirement.
- I am unable to meet this requirement.
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